Origin PC vs. Digital Storm

[HCPS123]

Hello, I'm HC and American and I was looking to buy myself a new gaming laptop.  I was looking online for reviews and Origin EON17-X kept popping up as one of the most powerful gaming laptops you can get.  With that being said those are just straight forward reviews and I'm having trouble finding reviews from people who have owned an Origin EON17-X for 6 months or more.  I want to know that this laptop isn't going to break down on me in a couple of months and I would also like to know what kind of material the chassis is made out of.

 

What I did find though when I started digging was a few reviews on Origin's customer service department which were not that great.  If I'm going to spend several grand on a laptop I want to know that the customer service isn't going to be a nightmare to deal with.  I don't mind delays but I don't like being ignored or not told what is going on.

 

I heard that Digital Storm had much better customer service but was also much more expensive so that's what I figured I would ask what the smartest computer community on the web thought.  Has anyone here dealt with Origin or Digital Storm before and if so how was the experience and the overall quality of the product?

[Megah3rtz]

Origin's customer service is God-Fucking-Awful. 

[Dackzy]

LOL you do know that Origin laptops are Clevo laptops, right? So a sager, hidevolution and so on, a laptop from them with the same specs is the same model....

Origin is also overpriced.

 

I would advice buying from hidevolution

[Inkz]

What specs are you looking for exactly? A desktop CPU or something? Either way their are many cheaper and better options than those two.

[D2ultima]

They both rebrand Clevo laptops. Ignore them both, on account of no prema mod and overpriced. Buy it from HIDevolution or LPC-Digital for the Prema Mod (and about $1000 USD in savings depending on the model).

[HCPS123]

3 hours ago, Inkz said:

What specs are you looking for exactly? A desktop CPU or something? Either way their are many cheaper and better options than those two.

 

1. 17-inch screen

2. NVIDIA GeForce GTX 1060, 1070 or 1080

3. 16 GB of RAM or higher

4. SSD drive with 1TB (I'm willing to compromise on this to an extent)

 

And yes I know I'd be better building my own desktop with these specs and I would totally do it but I'm joining the Navy so having something that is portable and that I'm able to take with me on the ship is a big factor which is why I'm still going with a laptop.

[Pendragon]

2 minutes ago, HCPS123 said:

And yes I know I'd be better building my own desktop with these specs and I would totally do it but I'm joining the Navy so having something that is portable and that I'm able to take with me on the ship is a big factor which is why I'm still going with a laptop.

https://lpc-digital.com/product/sager-np8173-special-clevo-p670rs/?ex=1

something like this then.

[HCPS123]

3 hours ago, D2ultima said:

They both rebrand Clevo laptops. Ignore them both, on account of no prema mod and overpriced. Buy it from HIDevolution or LPC-Digital for the Prema Mod (and about $1000 USD in savings depending on the model).

 

I looked at HIDevolution but I'm having trouble navigating their pages since I can't search by screen size, graphics card, ram etc.  So unless I know exactly what model I'm looking for I can't really find it

 

LPC-Digital however looks really good.  Any idea what they make their chassis's out of and how good their customer service department is?

[HCPS123]

5 minutes ago, Pendragon said:

https://lpc-digital.com/product/sager-np8173-special-clevo-p670rs/?ex=1

something like this then.

 

Actually that looks perfect!?!

 

Do you know how good LPC-Digital's customer service is?  Do you know if their products are long lasting and of good quality (as in they don't break down within a year)?

[Pendragon]

7 minutes ago, HCPS123 said:

Do you know how good LPC-Digital's customer service is?  Do you know if their products are long lasting and of good quality (as in they don't break down within a year)?

Their customer service is great. This isn't really the forum for Clevo laptops. http://forum.notebookreview.com/forums/reseller-feedback-forum.1095/

If you have an issue, they normally fix it really quick and if you think you're getting ignored, just post on the forum link above with your experience with LPC and they will expedit the shit out of it. I believe you get like an extra discount if you're a NBR member. If you're going to be overseas, support will be more of an issue. What's your budget?

 

As for reviews http://forum.notebookreview.com/forums/sager-clevo-reviews-owners-lounges.1069/

There is an endless wealth of discussion and knowledge on the product I just linked you. A P670RS.

 

http://forum.notebookreview.com/threads/official-clevo-p65xrs-g-p65xrp6-g-sager-np8153-s-np8152-s-owners-lounge.795090/page-441#post-10395848

^ that's the specific owner lounge for the laptop. 

 

If you want international warranty: http://www.hidevolution.com/evoc-p670rs-g-custom-built-gaming-laptop-w-nvidia-gtx-1070-w-g-sync.html

HIDEvolution probably has the best customer service in the Clevo retailer market right now, but that's also because they charge a premium compared to everyone else. 

[D2ultima]

8 minutes ago, HCPS123 said:

I looked at HIDevolution but I'm having trouble navigating their pages since I can't search by screen size, graphics card, ram etc.  So unless I know exactly what model I'm looking for I can't really find it

 

LPC-Digital however looks really good.  Any idea what they make their chassis's out of and how good their customer service department is?

HIdevolution you want their "EVOC" systems, sorry.

 

Clevo makes the chassis, motherboard, firmware, etc for every system I have listed. Google Clevos or use the EVOC names (which are the Clevo model numbers with EVOC attached) and you'll find information about each model.

[HCPS123]

16 minutes ago, Pendragon said:

Their customer service is great. This isn't really the forum for Clevo laptops. http://forum.notebookreview.com/forums/reseller-feedback-forum.1095/

If you have an issue, they normally fix it really quick and if you think you're getting ignored, just post on the forum link above with your experience with LPC and they will expedit the shit out of it. I believe you get like an extra discount if you're a NBR member. If you're going to be overseas, support will be more of an issue. What's your budget?

 

As for reviews http://forum.notebookreview.com/forums/sager-clevo-reviews-owners-lounges.1069/

There is an endless wealth of discussion and knowledge on the product I just linked you. A P670RS.

 

 

http://forum.notebookreview.com/threads/official-clevo-p65xrs-g-p65xrp6-g-sager-np8153-s-np8152-s-owners-lounge.795090/page-441#post-10395848

^ that's the specific owner lounge for the laptop. 

 

If you want international warranty: http://www.hidevolution.com/evoc-p670rs-g-custom-built-gaming-laptop-w-nvidia-gtx-1070-w-g-sync.html

HIDEvolution probably has the best customer service in the Clevo retailer market right now, but that's also because they charge a premium compared to everyone else. 

 

Wow, just Wow, thank you so much.  That's some of the best information I could have hope to get

 

My budget is going to be between 2,000 to 3,000.  The last/current laptop I purchased turned out to be one of the biggest mistakes I have ever made.  While at the time I wasn't looking for anything too fancy or special this thing has been a nightmare to deal with (constantly crashing on Firefox since it can't handle more than one tab open which hurts my multi-tasking process and it can barely handle any kind of gaming) so this time I'm determined to do a lot more research and make a much smarter/better buy.

 

I'm not planning on going overseas until the end of 2017 (and even then it could be later depending upon several factors) with that being said I do want to get the laptop while I'm still in the states.  With that being said an international warranty could be in my best interest long term.

 

Also, and I apologize for my noobness, but what does Clevo mean?  I'm still relatively new to the tech market so any helpful advice/terms or things I should look for when buying a gaming laptop would be really great!  Thank you again everyone, you are the best community!

[HCPS123]

25 minutes ago, D2ultima said:

HIdevolution you want their "EVOC" systems, sorry.

 

Clevo makes the chassis, motherboard, firmware, etc for every system I have listed. Google Clevos or use the EVOC names (which are the Clevo model numbers with EVOC attached) and you'll find information about each model.

 

Thank you so much!  Do you have any advice for me on what I should be looking for when buying a gaming laptop?

[D2ultima]

1 minute ago, HCPS123 said:

Thank you so much!  Do you have any advice for me on what I should be looking for when buying a gaming laptop?

Good, balanced specs. Balance your budget. It's better to flesh out your build and warranty.

 

The P775DM3 with the GTX 1080 shouldn't be bought. 1070 is the max you want for that machine, should you choose to buy it.

 

I also suggest buying some of the G.Skill 3000MHz 16-18-18-43 RAM separately from your laptop, as it'll end up saving you about $100 USD for a set of 32GB compared to buying it from shops. SSDs also may be found cheaper elsewhere. You should keep the 1TB 7200RPM HGST drive they offer by default though; those are offered at 1/3 of the retail price for those machines.

 

16 minutes ago, HCPS123 said:

Also, and I apologize for my noobness, but what does Clevo mean? 

Clevo is an ODM. They are like MSI or ASUS or Compal or Foxcomm or Gigabyte. They make the original design of the machines and then sell it. ASUS, MSI and Gigabyte are both ODM and OEM, but Clevo doesn't act as an OEM. They are so popular with varying stores rebranding (and thus re-naming) them worldwide that it's simply easier to learn the Clevo model names and work by that. Otherwise we could have to remember specifics for each model, such as let's say... the P870DM3. It's called:

 

- NP 9873 (Sager)

- Phobos 8716 (Mythlogic)

- EON17-X SLX 10 (Origin PC)

- Sky X9E2 (Eurocom)

- 17.3" Banshee (Digital Storm)

- Avant P870 (AVADirect)

- 3XS LG17 Cyclone SLI G-sync (Scan laptops UK)

- 17.3" Vortex VI (PC Specialist)

 

and those are just the shops I remember off the top of my head. It's pointless to remember every single iteration of it.

[Pendragon]

1 hour ago, HCPS123 said:

Also, and I apologize for my noobness, but what does Clevo mean?  I'm still relatively new to the tech market so any helpful advice/terms or things I should look for when buying a gaming laptop would be really great!  Thank you again everyone, you are the best community!

A Clevo is a laptop manufacturer. So the laptops you saw on Origin and Digital Storm. Those are Clevos. They buy from the parent company (Clevo) and rebrand it themselves. All guys retailers I linked you such as LPC Digital and HIDEvolution are ones with a custom bios from a person called Prema that brings stability and fixes all the software issues with Clevos. Stock Clevos sold from the retailers such as Sager or XoticPC don't have this custom bios and there are issues with them. Stock Clevo bios is terrible. 

 

Edit: fuckin sniped by @D2ultima LOL. 

[Apalacrypto]

Just to chime in on the customer service and quality control, I recently bought a Sager (Clevo) laptop from LPC-Digital, and their customer service was top notch. I worked with a gentleman named Larry, who called me to verify my order and everything on it, then gave me an exact rundown of the shipping process, and also any options available to me should I experience any issues. When he told me it takes about 2 weeks once ordered to ship, I questioned him as to why it took so long. The first week is for processing and building. The second week is thorough quality control on what was just build to make sure everything is perfect prior to shipping. Sure enough, when I received it, it is hands down, the best laptop I have ever bought. Any apprehensions I may have had going into this purchase have long faded into obscurity.

[D2ultima]

Yeah, Larry at LPC-Digital is a real bro.

[HCPS123]

On 11/28/2016 at 9:56 PM, D2ultima said:

Good, balanced specs. Balance your budget. It's better to flesh out your build and warranty.

 

The P775DM3 with the GTX 1080 shouldn't be bought. 1070 is the max you want for that machine, should you choose to buy it.

 

I also suggest buying some of the G.Skill 3000MHz 16-18-18-43 RAM separately from your laptop, as it'll end up saving you about $100 USD for a set of 32GB compared to buying it from shops. SSDs also may be found cheaper elsewhere. You should keep the 1TB 7200RPM HGST drive they offer by default though; those are offered at 1/3 of the retail price for those machines.

 

Clevo is an ODM. They are like MSI or ASUS or Compal or Foxcomm or Gigabyte. They make the original design of the machines and then sell it. ASUS, MSI and Gigabyte are both ODM and OEM, but Clevo doesn't act as an OEM. They are so popular with varying stores rebranding (and thus re-naming) them worldwide that it's simply easier to learn the Clevo model names and work by that. Otherwise we could have to remember specifics for each model, such as let's say... the P870DM3. It's called:

 

- NP 9873 (Sager)

- Phobos 8716 (Mythlogic)

- EON17-X SLX 10 (Origin PC)

- Sky X9E2 (Eurocom)

- 17.3" Banshee (Digital Storm)

- Avant P870 (AVADirect)

- 3XS LG17 Cyclone SLI G-sync (Scan laptops UK)

- 17.3" Vortex VI (PC Specialist)

 

and those are just the shops I remember off the top of my head. It's pointless to remember every single iteration of it.

6

D2ultima you are awesome!  Why shouldn't the GTX 1080 be bought?  Does it like shorten the life of the computer or something?  Also how difficult is it to put in a RAM stick or an SSD card in a laptop?  I mean I know that for a desktop it's a piece of cake but laptops, with their different chassis's, from what I heard are more difficult.  Also would that void my warrenty?

[HCPS123]

On 11/28/2016 at 10:25 PM, Pendragon said:

A Clevo is a laptop manufacturer. So the laptops you saw on Origin and Digital Storm. Those are Clevos. They buy from the parent company (Clevo) and rebrand it themselves. All guys retailers I linked you such as LPC Digital and HIDEvolution are ones with a custom bios from a person called Prema that brings stability and fixes all the software issues with Clevos. Stock Clevos sold from the retailers such as Sager or XoticPC don't have this custom bios and there are issues with them. Stock Clevo bios is terrible. 

 

Edit: fuckin sniped by @D2ultima LOL. 

 

Still great information!  Thank you for taking the time to teach me

[HCPS123]

On 11/29/2016 at 1:43 AM, Apalacrypto said:

Just to chime in on the customer service and quality control, I recently bought a Sager (Clevo) laptop from LPC-Digital, and their customer service was top notch. I worked with a gentleman named Larry, who called me to verify my order and everything on it, then gave me an exact rundown of the shipping process, and also any options available to me should I experience any issues. When he told me it takes about 2 weeks once ordered to ship, I questioned him as to why it took so long. The first week is for processing and building. The second week is thorough quality control on what was just build to make sure everything is perfect prior to shipping. Sure enough, when I received it, it is hands down, the best laptop I have ever bought. Any apprehensions I may have had going into this purchase have long faded into obscurity.

 

That's perfect and exactly the kind of information I was looking for   I don't know if you've had your laptop for longer than six months but does it feel sturdy/made out of good materials?

[D2ultima]

1 minute ago, HCPS123 said:

D2ultima you are awesome!  Why shouldn't the GTX 1080 be bought?  Does it like shorten the life of the computer or something?  Also how difficult is it to put in a RAM stick or an SSD card in a laptop?  I mean I know that for a desktop it's a piece of cake but laptops, with their different chassis's, from what I heard are more difficult.  Also would that void my warrenty?

• The GTX 1080 and 6700K require far too much modding to be made even halfway cool in the P775DM3 chassis. It's Clevo being lazy and not properly updating the cooling system and simply shoving the new, significantly hotter parts in with slight modifications in the original chassis design.
• It won't shorten the life of the PC so much that it'll die before it's long obsolete, but having a stock system running 90-100c all the time under moderate loads is terrible.
• Easy and easy. Accessing the slots under the keyboard in the P775DM3 though, I believe require removing the heatsink to access a screw? But I am not sure. I haven't had access to one yet. Clevo chassis are generally designed to offer ease of access/maintenance to the parts.
• No, nothing you do will void your warranty outside of something that manually bricks your machine or destroys your hardware (for example, flashing a random system BIOS that bricks the motherboard, or dealing water damage to a keyboard will not be covered under warranty).

5 minutes ago, HCPS123 said:

That's perfect and exactly the kind of information I was looking for   I don't know if you've had your laptop for longer than six months but does it feel sturdy/made out of good materials?

I've had two Clevo machines for over 3 years each and they've both held up just fine. Voltage issues in my house caused problems for them (like they have for every other bit of electronics I've owned) but otherwise there's no real complaints about the hardware.

[Apalacrypto]

4 hours ago, HCPS123 said:

That's perfect and exactly the kind of information I was looking for   I don't know if you've had your laptop for longer than six months but does it feel sturdy/made out of good materials?

I have had it for about 7-8 weeks, if that qualifies for a reasonable length of time. I keep it in an amazon-basics laptop bag and carry it with me on my travels. It feels very solid, and very well made. I'm careful with all my electronics, but if I had to compare this laptop to the MSI-GS63VR...I worried when moving the MSI around for the brief time I had it. Construction wise, I don't worry about this one. So unless you are planning on putting it into situations where it will literally be thrown around, you have nothing to worry about.

[HCPS123]

On 11/30/2016 at 9:58 PM, D2ultima said:

• The GTX 1080 and 6700K require far too much modding to be made even halfway cool in the P775DM3 chassis. It's Clevo being lazy and not properly updating the cooling system and simply shoving the new, significantly hotter parts in with slight modifications in the original chassis design.
• It won't shorten the life of the PC so much that it'll die before it's long obsolete, but having a stock system running 90-100c all the time under moderate loads is terrible.
• Easy and easy. Accessing the slots under the keyboard in the P775DM3 though, I believe require removing the heatsink to access a screw? But I am not sure. I haven't had access to one yet. Clevo chassis are generally designed to offer ease of access/maintenance to the parts.
• No, nothing you do will void your warranty outside of something that manually bricks your machine or destroys your hardware (for example, flashing a random system BIOS that bricks the motherboard, or dealing water damage to a keyboard will not be covered under warranty).

I've had two Clevo machines for over 3 years each and they've both held up just fine. Voltage issues in my house caused problems for them (like they have for every other bit of electronics I've owned) but otherwise there's no real complaints about the hardware.

 

I know I'm a little late replying here but thanks for the info

 

My only question is do I really need 32GB RAM?  I feel like that might be overkilled even for a gaming laptop.

[HCPS123]

On 12/1/2016 at 2:45 AM, Apalacrypto said:

I have had it for about 7-8 weeks, if that qualifies for a reasonable length of time. I keep it in an amazon-basics laptop bag and carry it with me on my travels. It feels very solid, and very well made. I'm careful with all my electronics, but if I had to compare this laptop to the MSI-GS63VR...I worried when moving the MSI around for the brief time I had it. Construction wise, I don't worry about this one. So unless you are planning on putting it into situations where it will literally be thrown around, you have nothing to worry about.

 

Thank you for the info that's really helpful to know.

[D2ultima]

1 minute ago, HCPS123 said:

I know I'm a little late replying here but thanks for the info

 

My only question is do I really need 32GB RAM?  I feel like that might be overkilled even for a gaming laptop.

I wouldn't say 32GB of RAM is necessary for someone who closes stuff and then launches games. If you multitask a lot like I do and you hate closing stuff before launching games like I do, then 32GB is my recommendation.

 

If you're buying 32GB of the 3000MHz RAM, I suggest 4 x 8GB instead of 2 x 16GB. The 16GB sticks need Prema mod to be stable, and while you'll eventually get it if you buy from a Prema shop, you won't have it usable at that speed for quite some time.

 

I'm assuming you're using a Clevo. I don't know if MSIs or anything can use them easily.