Buy an Athlon 880k In Australia

[hedghehog]

So I bought an Athlon x4 880k from "scorptec.com" aaand the pins were bent when it arrived and when I went to claimed warranty, they were no longer in stock and my warranty was refused. Now I can't find any online websites that actually ship to Australia and have it in stock.

 

NewEgg - No

Amazon - No

Mwave - No (Australian)

PcCaseGear - No (Australian)

 

Do you guys know any websiites that have this product in stock and ship to Australia,

 

Any help is greatly appcreciated!

 

Thanks! 

[MorganO]

2 minutes ago, hedghehog said:

So I bought an Athlon x4 880k from "scorptec.com" aaand the pins were bent when it arrived and when I went to claimed warranty, they were no longer in stock and my warranty was refused. Now I can't find any online websites that actually ship to Australia and have it in stock.

 

NewEgg - No

Amazon - No

Mwave - No (Australian)

PcCaseGear - No (Australian)

 

Do you guys know any websiites that have this product in stock and ship to Australia,

 

Any help is greatly appcreciated!

 

Thanks! 

on what grounds did they refuse the warranty

[Speshul_]

http://www.play-asia.com/amd-athlon-x4-860k-black-edition-4x-370ghz-boxed/13/7092qb

 

[Speshul_]

I believe they are based in HK but ship to Australia, bought a few games from them in the past, no issues.

[hedghehog]

1 minute ago, KOMTechAndGaming said:

on what grounds did they refuse the warranty

They send it to AMD and they refused it because of physical damage, email:

 

Dear xxxxxxx,

We have chosen to reject your return authorisation request. The details and
reasons for rejection are listed below:

 * 1 x AMD - AD880KXBJCSBX - SN: 9GC0071A60011
     Reason for rejection: Failed initial testing: Physical
     Damage: Physical damage - Unacceptable / Problem Testing: Not
     Covered by Warranty

If you would like to discuss this matter further, you may call us on 1300
726 770.

Regards,

Scorptec Returns Team

[hedghehog]

1 minute ago, Speshul_ said:

I believe they are based in HK but ship to Australia, bought a few games from them in the past, no issues.

Cheers

 

Wait thats the wrong model, Im looking for the 880k

[Speshul_]

Damn that sucks about the warranty man, I generally stick to Mwave, PCCG and MSY if I can.

[hedghehog]

Just now, Speshul_ said:

Damn that sucks about the warranty man, I generally stick to Mwave, PCCG and MSY if I can.

I would have too, but its quite an old part and not many suppliers stock it.

[Speshul_]

Just now, hedghehog said:

I would have too, but its quite an old part and not many suppliers stock it.

Yeah, what are you gonna do with it anyway

[hedghehog]

Just now, Speshul_ said:

Yeah, what are you gonna do with it anyway

Uhhh use it. It worked great with my gtx950

[hedghehog]

Is this a good website: https://www.bhphotovideo.com/c/product/1237377-REG/amd_ad880kxbjcsbx_a10_7890k_3_9_ghz_quad_core.html

[hedghehog]

4 minutes ago, Speshul_ said:

Yeah, what are you gonna do with it anyway

Is this a good website: https://www.bhphotovideo.com/c/product/1237377-REG/amd_ad880kxbjcsbx_a10_7890k_3_9_ghz_quad_core.html

 

It ships to australia with a 20 shipping fee tho

[rn8686]

4 minutes ago, hedghehog said:

Is this a good website: https://www.bhphotovideo.com/c/product/1237377-REG/amd_ad880kxbjcsbx_a10_7890k_3_9_ghz_quad_core.html

B+H is fine, but warrenty is more of an issue as they dont offer it themselves (I dont believe they do at least), you need to use the manufacturer's warranty. Are you sure the pins were bent on arrival? If so, I pretty sure they would legally have to cover you with warranty, at least here in AU. You could also attempt to bend the pins back for a quick fix. 

[hedghehog]

Just now, rn8686 said:

B+H is fine, but warrenty is more of an issue as they dont offer it themselves (I dont believe they do at least), you need to use the manufacturer's warranty. Are you sure the pins were bent on arrival? If so, I pretty sure they would legally have to cover you with warranty, at least here in AU. You could also attempt to bend the pins back for a quick fix. 

I think the issue with the warranty was that this was a birthday present and I opned (to find the bent pine) after the 30 day warranty period, I did try to bend them back but it was doo difficult almost 1/3 of the pins were bent, it was a lost cause.

[Space Reptile]

how bad are they bend? did you get it back?

you can fix those pins easily if its not to bad

[hedghehog]

1 minute ago, Space Reptile said:

how bad are they bend? did you get it back?

you can fix those pins easily if its not to bad

Too hard

[Space Reptile]

2 minutes ago, hedghehog said:

Too hard

 

its rather easy

[The Flying Sloth]

4 minutes ago, hedghehog said:

Too hard

Refusing a Warranty is illegal in australia.
Start quoting consumer law and they will replace/refund you

They HAVE TO 
Legally

[MorganO]

42 minutes ago, hedghehog said:

They send it to AMD and they refused it because of physical damage, email:

 

Dear xxxxxxx,

We have chosen to reject your return authorisation request. The details and
reasons for rejection are listed below:

 * 1 x AMD - AD880KXBJCSBX - SN: 9GC0071A60011
     Reason for rejection: Failed initial testing: Physical
     Damage: Physical damage - Unacceptable / Problem Testing: Not
     Covered by Warranty

If you would like to discuss this matter further, you may call us on 1300
726 770.

Regards,

Scorptec Returns Team

Was it damaged in transit? 

[The Flying Sloth]

Just now, KOMTechAndGaming said:

Was it damaged in transit? 

Even if it was, Australian consumer law covers it

[The Flying Sloth]

39 minutes ago, hedghehog said:

I think the issue with the warranty was that this was a birthday present and I opned (to find the bent pine) after the 30 day warranty period, I did try to bend them back but it was doo difficult almost 1/3 of the pins were bent, it was a lost cause.

Consumer law covers all items within "a reasonable time frame" and any Limited warranty (such as your 30 day warranty) is not legally binding in any way.
Start arguing consumer law,
They have to refund

 

[Dabombinable]

4 minutes ago, The Flying Sloth said:

Consumer law covers all items within "a reasonable time frame" and any Limited warranty (such as your 30 day warranty) is not legally binding in any way.
Start arguing consumer law,
They have to refund

 

They have to give 12 months warranty in Australia.

[The Flying Sloth]

3 minutes ago, Dabombinable said:

They have to give 12 months warranty in Australia.

Not true,
The reasonable time frame is individually decided for each case and scales to product expectations.
For instance,
If is has a physical defect from factory it has an unlimited warranty

[hedghehog]

11 hours ago, hedghehog said:

I think the issue with the warranty was that this was a birthday present and I opned (to find the bent pine) after the 30 day warranty period, I did try to bend them back but it was doo difficult almost 1/3 of the pins were bent, it was a lost cause.

This ^

[hedghehog]

11 hours ago, The Flying Sloth said:

Refusing a Warranty is illegal in australia.
Start quoting consumer law and they will replace/refund you

They HAVE TO 
Legally

I can ring them up, Ive got their number, can you give me a "script" (lol) of what I should say. I don't really want to be: "F*cuk you!!! Its under warrnty!!"