Low framerate GTX 970

[Areeb]

I've been experiencing low frame rate the past few days and I can't seem to figure out what it is. For example with the Overwatch beta running on NVIDIA's both versions 364.72 and the latest 365.10, I've consistently been getting FPS in the low 30s even on low settings. I ran the Heaven benchmarking tool as well and I was getting a max FPS in the 30s as well. I did have an overclock on the GPU:

 

Voltage: +37 mV

GPU Clock offset: +150 Mhz

Mem Clock offset: +450 Mhz

 

 

Could I have "burned" my GPU? What could be causing the issue?msinfo.txt

 

System info is attached as well along with the DXDIAG report posted in the body of the post.

 

------------------
System Information
------------------
      Time of this report: 5/8/2016, 23:08:20
             Machine name: DESKTOP-0LGHULA
         Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908)
                 Language: English (Regional Setting: English)
      System Manufacturer: To Be Filled By O.E.M.
             System Model: To Be Filled By O.E.M.
                     BIOS: BIOS Date: 05/12/15 17:42:25 Ver: 04.06.05
                Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz
                   Memory: 12288MB RAM
      Available OS Memory: 12236MB RAM
                Page File: 7967MB used, 6124MB available
              Windows Dir: C:\Windows
          DirectX Version: 12
      DX Setup Parameters: Not found
         User DPI Setting: Using System DPI
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.10586.0000 64bit Unicode

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 970
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 970
           DAC type: Integrated RAMDAC
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_85081043&REV_A1
     Display Memory: 10125 MB
   Dedicated Memory: 4007 MB
      Shared Memory: 6118 MB
       Current Mode: 1920 x 1080 (32 bit) (144Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: VG248
         Monitor Id: ACI24A4
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: Displayport External
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Driver File Version: 10.18.0013.6472 (English)
     Driver Version: 10.18.13.6472
        DDI Version: 12
     Feature Levels: 12.1,12.0,11.1,11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 2.0
Graphics Preemption: DMA
 Compute Preemption: DMA
           Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
     Power P-states: Not Supported
  Driver Attributes: Final Retail
   Driver Date/Size: 3/21/2016 12:00:00 AM, 17369448 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-5082-11CF-BB6A-05A51CC2C735}
          Vendor ID: 0x10DE
          Device ID: 0x13C2
          SubSys ID: 0x85081043
        Revision ID: 0x00A1
 Driver Strong Name: oem5.inf:0f066de3ad0bda5c:Section045:10.18.13.6472:pci\ven_10de&dev_13c2
     Rank Of Driver: 00D12001
        Video Accel: 
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  
      Deinterlace Caps: n/a
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Not Available
         D3D Status: Enabled
         AGP Status: Not Available
           MPO Caps: Not Supported
        MPO Stretch: Not Supported
    MPO Media Hints: Not Supported
        MPO Formats: Not Supported
 

 

 

 

EDIT: For some reason it wasn't letting me attach the text file containing the system info so here it is,

 

System Information report written at: 05/08/16 23:15:36
System Name: DESKTOP-0LGHULA
[System Summary]

Item    Value    
OS Name    Microsoft Windows 10 Pro    
Version    10.0.10586 Build 10586    
Other OS Description     Not Available    
OS Manufacturer    Microsoft Corporation    
System Name    DESKTOP-0LGHULA    
System Manufacturer    To Be Filled By O.E.M.    
System Model    To Be Filled By O.E.M.    
System Type    x64-based PC    
System SKU    To Be Filled By O.E.M.    
Processor    Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 4 Logical Processor(s)    
BIOS Version/Date    American Megatrends Inc. P2.20, 5/12/2015    
SMBIOS Version    2.8    
Embedded Controller Version    255.255    
BIOS Mode    Legacy    
BaseBoard Manufacturer    ASRock    
BaseBoard Model    Not Available    
BaseBoard Name    Base Board    
Platform Role    Desktop    
Secure Boot State    Unsupported    
PCR7 Configuration    Binding Not Possible    
Windows Directory    C:\Windows    
System Directory    C:\Windows\system32    
Boot Device    \Device\HarddiskVolume2    
Locale    United States    
Hardware Abstraction Layer    Version = "10.0.10586.0"    
User Name    DESKTOP-0LGHULA\areeb    
Time Zone    Central Daylight Time    
Installed Physical Memory (RAM)    12.0 GB    
Total Physical Memory    11.9 GB    
Available Physical Memory    6.82 GB    
Total Virtual Memory    13.8 GB    
Available Virtual Memory    4.94 GB    
Page File Space    1.81 GB    
Page File    C:\pagefile.sys    
Hyper-V - VM Monitor Mode Extensions    Yes    
Hyper-V - Second Level Address Translation Extensions    Yes    
Hyper-V - Virtualization Enabled in Firmware    Yes    
Hyper-V - Data Execution Protection    Yes    

 

 

DxDiag.txt

[Moonzy]

2 minutes ago, Areeb said:

 Driver Version: 10.18.13.6472

try using an older driver instead of the 364.xx or 365.xx

like 361.91 for example

 

see if this fixes the issue for heaven benchmarks

also, monitor your core clock with msi afterburner

[Areeb]

2 minutes ago, Moonzy said:

try using an older driver instead of the 364.xx or 365.xx

like 361.91 for example

 

see if this fixes the issue for heaven benchmarks

also, monitor your core clock with msi afterburner

I forgot to mention I did some monitoring regarding GPU load using Precision X and I was getting 99% in Overwatch. I don't know if this is significant or not just thought I'd mention it. 

[Moonzy]

1 minute ago, Areeb said:

I forgot to mention I did some monitoring regarding GPU load using Precision X and I was getting 99%. I don't know if this is significant or not just thought I'd mention it. 

its normal for gpu load to be pinned at 99%

it would be an issue for it not to be pinned at 99% unless some sort of adaptive sync was turned on

[Megazero]

I'm not sure what's wrong... but I can tell you this: I'm using a laptop with a 950M, so it's way below 970 tier, but in Overwatch I've been getting consistently 60fps on medium setting. My driver for my laptop is 362.00, released on 1st Mar 2016. You could try to revert to that version and undo all your overclocking, see what happen

[Imakuni]

DDU those drivers and install version 362.00. See if that helps you.

[Areeb]

6 minutes ago, Megazero said:

I'm not sure what's wrong... but I can tell you this: I'm using a laptop with a 950M, so it's way below 970 tier, but in Overwatch I've been getting consistently 60fps on medium setting. My driver for my laptop is 362.00, released on 1st Mar 2016. You could try to revert to that version and undo all your overclocking, see what happen

Undid the overclocking, made no difference
I'll uninstall the driver and download a way older one and see what happens.

[Nena Trinity]

Try to DDU and re-install the drivers? If not repeat and try older driver? If not re-install Windows? If not RMA it and ask for a AMD card?

[mathijs727]

8000MB used page file.

Whats your RAM usage?

[Areeb]

3 hours ago, Imakuni said:

DDU those drivers and install version 362.00. See if that helps you.

Like all the other times I did a DDU, uninstalling and reinstalling an older driver worked for maybe like 10-15 min, was getting a solid 130+ fps, and then it tanked to 30-35 fps after a game of Overwatch. 

[Areeb]

21 minutes ago, mathijs727 said:

8000MB used page file.

Whats your RAM usage?

I think I had a crap load of stuff running when I ran that. 

[mathijs727]

27 minutes ago, Areeb said:

Like all the other times I did a DDU, uninstalling and reinstalling an older driver worked for maybe like 10-15 min, was getting a solid 130+ fps, and then it tanked to 30-35 fps after a game of Overwatch. 

Could it be caused by a GPU driver crash?

Try to reboot and underclock your GPU.

It happens that cards dont run stable at stock speeds, you can RMA them for it.

[Areeb]

10 hours ago, mathijs727 said:

Could it be caused by a GPU driver crash?

Try to reboot and underclock your GPU.

It happens that cards dont run stable at stock speeds, you can RMA them for it.

It's been running fine for almost 10 months at stock and OC speeds, could it be anything else?