NEED HELP, AMD R9 380 STRIX ISSUE

[BritTea]

Hello there,

I have been experiencing many issues with my GPU and its becoming increasingly stressful when i come to play newer titles like Far Cry Primal and XCOM 2. The problem is that my game freezes for 5 seconds then i black screen with sound looping in the background then a message from my monitor saying "No Source". The company i have bought from is Novatech(.co.uk) and i have emailed them twice with a response saying that it is because of my PSU is not sufficient to run the card however on Power consumption calculators say that i need a 600W power supply to run my whole rig and i have 650W power supply. So now im wondering if its a faulty issue! can anyone back me up to think that is just a faulty GPU or is it genuinly a Power Supply issue because its either i buy a £110 850W power supply or i can get a refund and get a XFX DD R9 380 as replacement somewhere else that seems more reliable.

Please help

Much Thanks,
James

[Citadelen]

Refund and XFX, it's much cooler. ASUS make terrible AMD cards at the moment. 

[TheRandomness]

What specific PSU? Also, Asus 300 series cards are just bad.

[BritTea]

I have an Corsair VS 650W PSU. Thanks for the reponse guys i will be sure to get a refund and get the XFX cooler instead!

[don_svetlio]

2 minutes ago, BritTea said:

I have an Corsair VS 650W PSU. Thanks for the reponse guys i will be sure to get a refund and get the XFX cooler instead!

The PSU is the issue. VS are crap and not for any sort of stressful situations

[TheRandomness]

1 minute ago, BritTea said:

I have an Corsair VS 650W PSU. Thanks for the reponse guys i will be sure to get a refund and get the XFX cooler instead!

May want to replace that PSU too, the quality of the internal components aren't great either.

[BritTea]

So refund and get a new PSU aswell ill be sure to get a new PSU soon then.

[TheRandomness]

23 minutes ago, BritTea said:

So refund and get a new PSU aswell ill be sure to get a new PSU soon then.

Choose one from tiers 1 to 5 on this list:

 

 

[BritTea]

Right so im having a look at Super Flower at the moment as that was the brand i was having a look at last month when i got an email from Novatech. Thing is they said i need a 750W Power Supply, do i need one if im running a 380? because i dont think you do!

This is the power supply im eyeballing on at the moment:
https://www.overclockers.co.uk/super-flower-leadex-gold-850w-fully-modular-80-plus-gold-power-supply-black-ca-019-sf.html

[ivan134]

2 hours ago, BritTea said:

Right so im having a look at Super Flower at the moment as that was the brand i was having a look at last month when i got an email from Novatech. Thing is they said i need a 750W Power Supply, do i need one if im running a 380? because i dont think you do!

This is the power supply im eyeballing on at the moment:
https://www.overclockers.co.uk/super-flower-leadex-gold-850w-fully-modular-80-plus-gold-power-supply-black-ca-019-sf.html

No, you don't. PSU calculators are all useless. Get any 550W PSU that is of good quality and you'll b fine. XFX, Seasonic, or EVGA (G2 OR GS) are all good.

[BritTea]

2 hours ago, ivan134 said:

No, you don't. PSU calculators are all useless. Get any 550W PSU that is of good quality and you'll b fine. XFX, Seasonic, or EVGA (G2 OR GS) are all good.

Uhhhh I have a Corsair VS 650W and i just ordered a Corsair RM850x Modular because im thinking about going Crossfire later on in the year. So going from a 650W to a 550W seems like abit of a downgrade to me.

[don_svetlio]

5 minutes ago, BritTea said:

Uhhhh I have a Corsair VS 650W and i just ordered a Corsair RM850x Modular because im thinking about going Crossfire later on in the year. So going from a 650W to a 550W seems like abit of a downgrade to me.

850W is good for CF
550W is good for a single card.

RMx are decent.

[ivan134]

9 minutes ago, BritTea said:

Uhhhh I have a Corsair VS 650W and i just ordered a Corsair RM850x Modular because im thinking about going Crossfire later on in the year. So going from a 650W to a 550W seems like abit of a downgrade to me.

That is the wrong way to look at it. The amount of watts is not what is the most important, the quality of the PSU is. An R9 380 can run on a 400W PSU. The problem with your current PSU is not the amount, but the quality. You can run a much more powerful and power hungry GCN 1.1 290x/390x on a 550W PSU. Like I said, PSU calculators are useless. Don't ever use them. Read reviews of the actual products where they tell you how much power they realistically consume.

[thekeemo]

5 hours ago, don_svetlio said:

The PSU is the issue. VS are crap and not for any sort of stressful situations

They arent THAT bad

Not good but they are good enough for his setup

[BritTea]

Just now, ivan134 said:

That is the wrong way to look at it. The amount of watts is not what is the most important, the quality of the PSU is. An R9 380 can run on a 400W PSU. The problem with your current PSU is not the amount, but the quality. You can run a much more powerful and power hungry GCN 1.1 290x/390x on a 550W PSU. Like I said, PSU calculators are useless. Don't ever use them. Read reviews of the actual products where they tell you how much power they realistically consume.

Well i thank you for the rather good information. As i am an amatuer when it comes to buying Power Supplies but yes i doubled check to see if the RM850x was suitable for my needs and it is and deffinatley lesson learnt about PSU calculators. I promise not to use them again.

[don_svetlio]

Just now, thekeemo said:

They arent THAT bad

Not good but they are good enough for his setup

NOPE - VS are EXTREMELY sensitive to heat. Any form of GPU pushing them past 50% can cause issues

[thekeemo]

Just now, don_svetlio said:

NOPE - VS are EXTREMELY sensitive to heat. Any form of GPU pushing them past 50% can cause issues

I used one to power a GTX 690 and GTX 670 at the same time.. to calrify this is the coolermaster VS not the corsair VS im talking about

[ivan134]

1 minute ago, BritTea said:

Well i thank you for the rather good information. As i am an amatuer when it comes to buying Power Supplies but yes i doubled check to see if the RM850x was suitable for my needs and it is and deffinatley lesson learnt about PSU calculators. I promise not to use them again.

No problem, so just go with the either of the options I recommended above.

[don_svetlio]

1 minute ago, thekeemo said:

I used one to power a GTX 690 and GTX 670 at the same time..

Off a VS650?

[BritTea]

Just now, ivan134 said:

No problem, so just go with the either of the options I recommended above.

I just bought a RM850x by Corsair its arriving Tuesday and i will download that tier list as future ref!

[thekeemo]

Just now, don_svetlio said:

Off a VS650?

750 but still over 50%

To clarify this is the cooler master not corsair one

[don_svetlio]

Just now, thekeemo said:

750 but still over 50%

To clarify this is the cooler master not corsair one

You either got lucky or were using a different revision

[ivan134]

2 minutes ago, BritTea said:

I just bought a RM850x by Corsair its arriving Tuesday and i will download that tier list as future ref!

That PSU is overpriced and overkill. I would return it and get this intead.

https://pcpartpicker.com/part/evga-power-supply-220gs0650v1

[BritTea]

2 minutes ago, ivan134 said:

That PSU is overpriced and overkill. I would return it and get this intead.

https://pcpartpicker.com/part/evga-power-supply-220gs0650v1

I was having a look at that but i was planning to go Crossfire later in the year and later i mean on my birthday which is in may so not long haha but yeah i agree for one card it is overkill and i would of gone for that Supernova.

[don_svetlio]

Just now, BritTea said:

I was having a look at that but i was planning to go Crossfire later in the year and later i mean on my birthday which is in may so not long haha but yeah i agree for one it is overkill and i would of gone for that Supernova.

380 CF doesn't need 850W - it needs 650W-700W - I misread as 390 CF (390 is 280W, 380 is 140W)