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A lot of complaints from customers who bought the ASUS ROG PG279Q

RRGT19

They did QC, however how can you QC panels from AU Optronics which had no QC. ASUS or another company cannot remake the panel.

 

 

 

How can ASUS remake the monitor, it is made by AU Optronics. They cannot put a polarizer in it, they cannot reduce the IPS glow and they cannot reduce backlight bleed, as it is made by AU Optronics (NOT ASUS OR ANOTHER COMPANY)

 

It is ACERs fault (well AU Optronics) as they did no QC on the panels. I would look at who makes the panels before making a statement.

 

There is so much misinformation going around this forum, some people really need to look online about these panels.

 

Asus should be checking these panels properly, and if not up to standard sending them back. I can't believe Asus would enter into a contract where AU Optronics could send them any old rubbish and Asus would have to accept them.

 

For most people it's Asus's name getting tarnished it here, especially on high end monitors where this isn't their first quality control issue. Given they pitch themselves as a premium manufacture, and price accordingly, I'd have thought they'd be a little more careful.

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Asus did the same thing with the PG278Q, most of those got sent back as well. While I got an OK one of these PG279Q's its far from perfect and for the price it ought to be.  The sad reality is there are no good 1440p@144hz gsync panels, none at all they all have quality control issues. I know a lot of people were laughing that Dell was releasing an overpriced gsync panel soon but in reality Dell takes responsibility for QC and regularly has the best colour quality, their overpriced monitor is quite likely to become the best one of its type.

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Asus did the same thing with the PG278Q, most of those got sent back as well. While I got an OK one of these PG279Q's its far from perfect and for the price it ought to be.  The sad reality is there are no good 1440p@144hz gsync panels, none at all they all have quality control issues. I know a lot of people were laughing that Dell was releasing an overpriced gsync panel soon but in reality Dell takes responsibility for QC and regularly has the best colour quality, their overpriced monitor is quite likely to become the best one of its type.

If that Dell panel would have been IPS, opposed to TN, I would've purchased it in a heartbeat.

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Let's get something cleared up, as no one seems to read the post. I do not think ASUS is the best company, look at my components (need to update) do you notice any ASUS components inside my computer, no, reason for that is, I think they produce terrible components (except the Extreme Motherboards and Matrix GPUs and some monitors)

 

Now next statement

 

ACER and ASUS both get it from AU Optronics, both panels have IPS glow and backlight bleed, who's problem is it, AU Optronics. If ASUS were to send back the bad panels, 90 percent of the stock would be going back

 

Why did they go into contract with them?

 

Well because they need to give ACER competition due to ACER only releasing these panels, ASUS are losing money from it, even though most of the panels have terrible QC

 

Does ASUS have good QC on them?

 

Not the best, however much better than ACER QC (look at ACER Predator X34 issues, they are QC issues with the monitor, not the panel)

 

Is ASUS the best monitor company?

 

No, I would prefer to get LG, Dell or Samsung. However due to the lack of choices between ASUS and ACER, I would get the ASUS PG348Q (for 3440x1440) due to all the ACER QC problems

 

ASUS QC?

 

This is an important statement here, so read it. Let's take the ASUS PG279Q and the ACER Predator X34 (two different monitors I know) however let's look at the ASUS one first

 

PG279Q, the panel has a backlight bleed and IPS glow, some dirt behind the panel (some versions) however any problems with the monitor, like switching off, colour banding, scan line issues, not overclocking to 165hz, settings being reset and sleeping issues. The answer is, no, this is ASUS QC. The backlight bleed, IPS glow and dirt, is AU Optronics QC as ASUS does not produce the panel. ASUS should QC the panel, however what are they going to do, send most of them back then get a new batch with more problems. This is AU Optronics, not LG or Samsung

 

ACER Predator X34, the panel has no problems (made by LG, good QC) however problems with the monitor, like switching off, colour banding, scan line issues, not overclocking to 100hz, settings being reset and sleeping issue. The answer is, yes, this ACER QC. Do you notice a difference, these are problems under ACER QC (not panel problems)

 

You notice that ASUS QC was much better as the PG279Q did not have any of these problems. The ACER Predator X34, has so many ACER QC problems. So we need to take the panel out of the question and look at the monitor QC

 

In conclusion you will notice AU Optronics cannot QC panels, the ACER 1440p and ASUS PG279Q (has less problems) having backlight bleed and IPS glow, was AU Optronics QC problem. So we need to stop accusing ASUS and other monitor manufacturers for bad QC when using an AU Optronics panel. However if the monitor has problems then that is the company's problem, like the ACER Predator X34

 

This is why I think that the ASUS PG348Q will have much better QC on it than the ACER Predator X34

 

Thanks for reading

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Again Metro, you fail to see the point.  As stated several times already, the company placing their name on the product is responsible for the quality control in TOTAL!  Your logic is beyond flawed.  These companies don't just assemble the parts and ship them out the door.  Each company is responsible for their own qc.  Yes the people who created the panels qc is shit obviously, but still, ASUS/Acer/Dell/Samsung/Etc are the last stop between production and the customer.  They are ultimately responsible for the qc of the total package.  There have been several people in this forum that have already proven your point wrong.  ASUS/Acer/Samsung/Dell/whoever are all responsible for their own stuff.  Every manufacturer has put out products with problems.  It happens.  The original ROG Swift had problems as well, not just the new one.  Other monitors have had problems.  Is this your first time dealing with technology?  Seriously, your posts are not constructive in the slightest and they just run in circles going back to blaming Acer.

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It is a shame as I was looking for a new monitor and all of them suck. I just want 1440 144hz g sync but nooooo

ƆԀ S₱▓Ɇ▓cs: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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It is a shame as I was looking for a new monitor and all of them suck. I just want 1440 144hz g sync but nooooo

The companies are still required to give you a fully working product in exchange for your cash. It just might not be as simple as paying for it and getting it delivered. It might take them 6 months of returns and exchanges before they finally make a new batch and send you one that fixes all the problems. The choice isn't that they are all bad, they are all decent monitors if you get a decently made one, which most people presumably do.

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The companies are still required to give you a fully working product in exchange for your cash. It just might not be as simple as paying for it and getting it delivered. It might take them 6 months of returns and exchanges before they finally make a new batch and send you one that fixes all the problems. The choice isn't that they are all bad, they are all decent monitors if you get a decently made one, which most people presumably do.

My mother just doesn't like me spending $500+ on something and it doesn't work. Makes it look like I don't know what I am buying and I can't tell a piece of crap from good

ƆԀ S₱▓Ɇ▓cs: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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̌̅̒̾̈́̆͌̌̾̎̽̐̅̏́̈̔͛̀̋̃͊̒̓͗͒̑͒̃͂̌̄̇̑̇͛̆̾͛̒̇̍̒̓̀̈́̄̐͂̍͊͗̎̔͌͛̂̏̉̊̎͗͊͒̂̈̽̊́̔̊̃͑̈́̑̌̋̓̅̔́́͒̄̈́̈̂͐̈̅̈̓͌̓͊́̆͌̉͐̊̉͛̓̏̓̅̈́͂̉̒̇̉̆̀̍̄̇͆͛̏̉̑̃̓͂́͋̃̆̒͋̓͊̄́̓̕̕̕̚͘͘͘̚̕̚͘̕̕͜͜͝͝͝͠͝͝͝͝͠ͅS̷̢̨̧̢̡̨̢̨̢̨̧̧̨̧͚̱̪͇̱̮̪̮̦̝͖̜͙̘̪̘̟̱͇͎̻̪͚̩͍̠̹̮͚̦̝̤͖̙͔͚̙̺̩̥̻͈̺̦͕͈̹̳̖͓̜͚̜̭͉͇͖̟͔͕̹̯̬͍̱̫̮͓̙͇̗̙̼͚̪͇̦̗̜̼̠͈̩̠͉͉̘̱̯̪̟͕̘͖̝͇̼͕̳̻̜͖̜͇̣̠̹̬̗̝͓̖͚̺̫͛̉̅̐̕͘͜͜͜͜ͅͅͅ.̶̨̢̢̨̢̨̢̛̻͙̜̼̮̝̙̣̘̗̪̜̬̳̫̙̮̣̹̥̲̥͇͈̮̟͉̰̮̪̲̗̳̰̫̙͍̦̘̠̗̥̮̹̤̼̼̩͕͉͕͇͙̯̫̩̦̟̦̹͈͔̱̝͈̤͓̻̟̮̱͖̟̹̝͉̰͊̓̏̇͂̅̀̌͑̿͆̿̿͗̽̌̈́̉̂̀̒̊̿͆̃̄͑͆̃̇͒̀͐̍̅̃̍̈́̃̕͘͜͜͝͠͠z̴̢̢̡̧̢̢̧̢̨̡̨̛̛̛̛̛̛̛̛̲͚̠̜̮̠̜̞̤̺͈̘͍̻̫͖̣̥̗̙̳͓͙̫̫͖͍͇̬̲̳̭̘̮̤̬̖̼͎̬̯̼̮͔̭̠͎͓̼̖̟͈͓̦̩̦̳̙̮̗̮̩͙͓̮̰̜͎̺̞̝̪͎̯̜͈͇̪̙͎̩͖̭̟͎̲̩͔͓͈͌́̿͐̍̓͗͑̒̈́̎͂̋͂̀͂̑͂͊͆̍͛̄̃͌͗̌́̈̊́́̅͗̉͛͌͋̂̋̇̅̔̇͊͑͆̐̇͊͋̄̈́͆̍̋̏͑̓̈́̏̀͒̂̔̄̅̇̌̀̈́̿̽̋͐̾̆͆͆̈̌̿̈́̎͌̊̓̒͐̾̇̈́̍͛̅͌̽́̏͆̉́̉̓̅́͂͛̄̆͌̈́̇͐̒̿̾͌͊͗̀͑̃̊̓̈̈́̊͒̒̏̿́͑̄̑͋̀̽̀̔̀̎̄͑̌̔́̉̐͛̓̐̅́̒̎̈͆̀̍̾̀͂̄̈́̈́̈́̑̏̈́̐̽̐́̏̂̐̔̓̉̈́͂̕̚̕͘͘̚͘̚̕̚̚̚͘̕̕̕͜͜͝͠͠͝͝͝͝͠͝͝͝͠͝͝͝͝͝͝ͅͅͅī̸̧̧̧̡̨̨̢̨̛̛̘͓̼̰̰̮̗̰͚̙̥̣͍̦̺͈̣̻͇̱͔̰͈͓͖͈̻̲̫̪̲͈̜̲̬̖̻̰̦̰͙̤̘̝̦̟͈̭̱̮̠͍̖̲͉̫͔͖͔͈̻̖̝͎̖͕͔̣͈̤̗̱̀̅̃̈́͌̿̏͋̊̇̂̀̀̒̉̄̈́͋͌̽́̈́̓̑̈̀̍͗͜͜͠͠ͅp̴̢̢̧̨̡̡̨̢̨̢̢̢̨̡̛̛͕̩͕̟̫̝͈̖̟̣̲̖̭̙͇̟̗͖͎̹͇̘̰̗̝̹̤̺͉͎̙̝̟͙͚̦͚͖̜̫̰͖̼̤̥̤̹̖͉͚̺̥̮̮̫͖͍̼̰̭̤̲͔̩̯̣͖̻͇̞̳̬͉̣̖̥̣͓̤͔̪̙͎̰̬͚̣̭̞̬͎̼͉͓̮͙͕̗̦̞̥̮̘̻͎̭̼͚͎͈͇̥̗͖̫̮̤̦͙̭͎̝͖̣̰̱̩͎̩͎̘͇̟̠̱̬͈̗͍̦̘̱̰̤̱̘̫̫̮̥͕͉̥̜̯͖̖͍̮̼̲͓̤̮͈̤͓̭̝̟̲̲̳̟̠͉̙̻͕͙̞͔̖͈̱̞͓͔̬̮͎̙̭͎̩̟̖͚̆͐̅͆̿͐̄̓̀̇̂̊̃̂̄̊̀͐̍̌̅͌̆͊̆̓́̄́̃̆͗͊́̓̀͑͐̐̇͐̍́̓̈́̓̑̈̈́̽͂́̑͒͐͋̊͊̇̇̆̑̃̈́̎͛̎̓͊͛̐̾́̀͌̐̈́͛̃̂̈̿̽̇̋̍͒̍͗̈͘̚̚͘̚͘͘͜͜͜͜͜͜͠͠͝͝ͅͅͅ☻♥■∞{╚mYÄÜXτ╕○\╚Θº£¥ΘBM@Q05♠{{↨↨▬§¶‼↕◄►☼1♦  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Good thing I can't afford it right now. So guys, were the QC problems with the original ROG Swift mostly fixed after some time? I really do want to get this monitor, probably later next year. I hope by then when you buy one chances are low that there will be any issues. If anyone knows the history of previous Asus monitors, is that likely? Or have any other monitors with the same or even better features and specs been announced?

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Ah backlights, the eternal bane of LCD's, and one of the critical reasons i'll never own a LCD screen.

 

CRT - Plasma - OLED

 

That be the order of things from past tech to new tech, LCD needs to die in a fire, it should have never become so mainstream :P

 

Roll on OLED, then all the problems of LCD will be a thing of the past :) (hopefully) and I can finally upgrade from my 1080p Plasma to 2160p+ OLED

CPU: Intel i7 3930k w/OC & EK Supremacy EVO Block | Motherboard: Asus P9x79 Pro  | RAM: G.Skill 4x4 1866 CL9 | PSU: Seasonic Platinum 1000w Corsair RM 750w Gold (2021)|

VDU: Panasonic 42" Plasma | GPU: Gigabyte 1080ti Gaming OC & Barrow Block (RIP)...GTX 980ti | Sound: Asus Xonar D2X - Z5500 -FiiO X3K DAP/DAC - ATH-M50S | Case: Phantek Enthoo Primo White |

Storage: Samsung 850 Pro 1TB SSD + WD Blue 1TB SSD | Cooling: XSPC D5 Photon 270 Res & Pump | 2x XSPC AX240 White Rads | NexXxos Monsta 80x240 Rad P/P | NF-A12x25 fans |

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Again Metro, you fail to see the point.  As stated several times already, the company placing their name on the product is responsible for the quality control in TOTAL!  Your logic is beyond flawed.  These companies don't just assemble the parts and ship them out the door.  Each company is responsible for their own qc.  Yes the people who created the panels qc is shit obviously, but still, ASUS/Acer/Dell/Samsung/Etc are the last stop between production and the customer.  They are ultimately responsible for the qc of the total package.  There have been several people in this forum that have already proven your point wrong.  ASUS/Acer/Samsung/Dell/whoever are all responsible for their own stuff.  Every manufacturer has put out products with problems.  It happens.  The original ROG Swift had problems as well, not just the new one.  Other monitors have had problems.  Is this your first time dealing with technology?  Seriously, your posts are not constructive in the slightest and they just run in circles going back to blaming Acer.

 

I am blaming AU Optronics, which is where all these problems come from on these 1440p 144hz monitors, it is not ASUS's fault for bad QC on the panel. If ASUS puts their name on it, does that mean they create everything to do with that monitor, no. How can ASUS QC the panel problems and correct them if they do not make the panels. If ASUS looked removed all the ones with backlight bleed and IPS glow, there would be about 10 percent of good panels. They will then get a bad batch of monitors again from AU Optronics due to bad QC on the panels. ASUS cannot do anything about this. They could remove the monitor completely, however they will lose money as the competition is still making the monitor.

 

You are failing to notice who's fault this really is here, it is AU Optronics, ASUS cannot remake the monitor, fix it or go to another supplier, as AU Optronics are the only one doing it. We do not know if ASUS returned the terrible panels and used the better versions, as ASUS cannot return all of them.

 

Now, if we look at the ACER Predator X34, why does that have so many issues with it. If we take the ACER Predator X34 and AU Optronics, it is clear to notice that no QC is taking place, as both are the same company.

 

You seem to be blaming a company who makes the monitor, not the panel (which has the problems) ASUS does not have problems, it is AU Optronics who has problems with QC.

 

We could take another example

 

If Corsair made a keyboard and the Cherry MX keys stop working after a few weeks (on most samples), who's problem is it, Corsair or Cherry's, it is Cherry's fault, as they make the keys. Corsair could have done QC on it, however they did not make the keys, so how do they know if the MX keys have a fault with them after a certain amount of time. So it would be Cherry who has to remake the keys and do better QC on it.

 

The same applies to panels, ASUS did not make the panels, so how can they fix the problems. It would be AU Optronics that has to recall the panels to do better QC.

GPU[Two GTX 980ti Lightnings overclocked]-CPU[Core i7 5930K, 4.4Ghz]-Motherboard[MSI X99 Godlike]-Case[Corsair 780t Black]-RAM[32GB Corsair Dominator 3000Mhz Light bars]-Storage[samsung 950 Pro 512GB, Samsung 850 Pro 1TB and Samsung 850 Pro 512GB]-CPU Cooler[EK Predator 360mm]-PSU[EVGA 1600w T2 Individual cables Red]-Monitor[ASUS PG348Q]-Keyboard[Corsair K70 Red]-Mouse[Corsair M65 RGB]-Headset[sennheiser G4me one]-Case Fans[beQuiet Silent Wings 2]

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Ah backlights, the eternal bane of LCD's, and one of the critical reasons i'll never own a LCD screen.

 

CRT - Plasma - OLED

 

That be the order of things from past tech to new tech, LCD needs to die in a fire, it should have never become so mainstream :P

 

Roll on OLED, then all the problems of LCD will be a thing of the past :) (hopefully) and I can finally upgrade from my 1080p Plasma to 2160p+ OLED

 

QLED seems good as they can have a pure color that delivers 30-40% luminance efficiency advantage over organic light emitting diodes (OLEDs) at the same color point and ultrathin, transparent, flexible form factors which will allow designers to develop new display and lighting forms.

 

Quote

 

At least one of LG's ColourPrime series will utilise QD technology and they claim a 30% increase in the colour gamut which is getting close to the 4K Digital Cinema (DCI) spec.

 

https://www.avforums.com/article/whats-with-all-the-quantum-dot-qled-qd-tv-ces-2015.11014

 

 

However there are disadvantages like a slower response time, still using a backlight and lower contrast ratio. If they can get past these with future designs, it will be much better than OLED.

 

OLED might still beat it however we have other panels in development, so OLED is not the final stop to the best display.

 

We also need to get channels to start broadcasting and filming in 4K, if not, these displays will be useless

 

Note:

 

To think I could have just bought a LG 65EC970V, if I did not buy a new computer. However still waiting for an 21.9 OLED monitor which will be a few years yet, I expect by 2020

GPU[Two GTX 980ti Lightnings overclocked]-CPU[Core i7 5930K, 4.4Ghz]-Motherboard[MSI X99 Godlike]-Case[Corsair 780t Black]-RAM[32GB Corsair Dominator 3000Mhz Light bars]-Storage[samsung 950 Pro 512GB, Samsung 850 Pro 1TB and Samsung 850 Pro 512GB]-CPU Cooler[EK Predator 360mm]-PSU[EVGA 1600w T2 Individual cables Red]-Monitor[ASUS PG348Q]-Keyboard[Corsair K70 Red]-Mouse[Corsair M65 RGB]-Headset[sennheiser G4me one]-Case Fans[beQuiet Silent Wings 2]

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I am blaming AU Optronics, which is where all these problems come from on these 1440p 144hz monitors, it is not ASUS's fault for bad QC on the panel. If ASUS puts their name on it, does that mean they create everything to do with that monitor, no. How can ASUS QC the panel problems and correct them if they do not make the panels. If ASUS looked removed all the ones with backlight bleed and IPS glow, there would be about 10 percent of good panels. They will then get a bad batch of monitors again from AU Optronics due to bad QC on the panels. ASUS cannot do anything about this. They could remove the monitor completely, however they will lose money as the competition is still making the monitor.

 

You are failing to notice who's fault this really is here, it is AU Optronics, ASUS cannot remake the monitor, fix it or go to another supplier, as AU Optronics are the only one doing it. We do not know if ASUS returned the terrible panels and used the better versions, as ASUS cannot return all of them.

 

Now, if we look at the ACER Predator X34, why does that have so many issues with it. If we take the ACER Predator X34 and AU Optronics, it is clear to notice that no QC is taking place, as both are the same company.

 

You seem to be blaming a company who makes the monitor, not the panel (which has the problems) ASUS does not have problems, it is AU Optronics who has problems with QC.

 

We could take another example

 

If Corsair made a keyboard and the Cherry MX keys stop working after a few weeks (on most samples), who's problem is it, Corsair or Cherry's, it is Cherry's fault, as they make the keys. Corsair could have done QC on it, however they did not make the keys, so how do they know if the MX keys have a fault with them after a certain amount of time. So it would be Cherry who has to remake the keys and do better QC on it.

 

The same applies to panels, ASUS did not make the panels, so how can they fix the problems. It would be AU Optronics that has to recall the panels to do better QC.

 

It would be Corsair's problem, because THEIR name is on the damn product. How are you not grasping this? Corsair wouldn't tell you to take it up with the manufacturer of the keys. That's just asinine. Seriously, please share whatever you are on.

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You are always going to see a lot of complaints when people spend a lot of money on something that is mass produced, simply because people expect more when they spend more. Also, people who are disgruntled tend to be a lot more vocal than people who are satisfied. Its a well known phenomena of customer service. I work in EMS and I've learned you can save someones life and not get so much as a thank you from family(or management), but piss a patient off over something trivial and they will complain to anyone and everyone, some of whom will repeat the complaint to anyone and everyone.

 

Having said that, I had considered a pg279q but I'm balking at the 800 dollar price tag. That is just too much damn money to play the panel lottery and have about a 50/50 chance of coming up a loser. If you can tolerate a TN panel, the pg278 has recently been sold for as low as 549.99 on Newegg and Amazon. Its also a panel lottery that seems to have more than its share of QC issues(even by ASUS's already lackluster QC standards), but the lower price does soften the blow of getting something that doesn't live up to your expectations.

 

Then there is the 550 dollar ASUS MG279Q, which is a 144hz 1440p IPS panel, its freesync so you don't get any adaptive sync with an Nvidia card, but you get the same 144hz IPS panel as the Pg279Q for 250 dollars less. And who knows, maybe the 16nm AMD cards will match or beat Nvidias pascal so the Freesync might come in handy if you upgrade.

CPU: Ryzen 7 3700x,  MOBO: ASUS TUF X570 Gaming Pro wifi, CPU cooler: Noctua U12a RAM: Gskill Ripjaws V @3600mhz,  GPU: Asus Tuf RTX OC 3080 PSU: Seasonic Focus GX850 CASE: Lian Li Lancool 2 Mesh Storage: 500 GB Inland Premium M.2,  Sandisk Ultra Plus II 256 GB & 120 GB

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I got mine today love it! This thing is so sick, I got called for hacking my first cs:go game haha. Too bad it had bad BLB back to newegg  :(

 

sDEqxiE.jpg

 

CAxbuIg.jpg

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I got mine today love it! This thing is so sick, I got called for hacking my first cs:go game haha. Too bad it had bad BLB back to newegg  :(

 

sDEqxiE.jpg

 

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What happened with your monitor?.. is it damaged too?, can you tell us and send us more photos?.

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It would be Corsair's problem, because THEIR name is on the damn product. How are you not grasping this? Corsair wouldn't tell you to take it up with the manufacturer of the keys. That's just asinine. Seriously, please share whatever you are on.

 

You seem to not understand, Corsair will RMA the product, it will be their support you call. However it is not Corsairs failure, it will be Cherry's failure, as they make the Cherry MX keys. It is not difficult to understand. CORSAIR DOES NOT MAKE THE KEYS.

 

So if the AU Optronics panel is bad, you call ASUS and RMA the product. However it is AU Optronics failure that makes the panel bad. ASUS does not make the panel.

 

If you look at the ACER Predator X34, ACER says the scan line issue is not a problem and you cannot RMA for that issue.

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On 11/23/2015 at 11:57 AM, Metro said:

You seem to not understand, Corsair will RMA the product, it will be their support you call. However it is not Corsairs failure, it will be Cherry's failure, as they make the Cherry MX keys. It is not difficult to understand. CORSAIR DOES NOT MAKE THE KEYS.

 

So if the AU Optronics panel is bad, you call ASUS and RMA the product. However it is AU Optronics failure that makes the panel bad. ASUS does not make the panel.

 

If you look at the ACER Predator X34, ACER says the scan line issue is not a problem and you cannot RMA for that issue.

 

AU Optronics can make a faulty panel. However, ASUS HAS THE POWER TO CHECK the panels they receive for faults and reject them, instead of selling them. This is a process known as "QC". Since it is performed by ASUS, this would be "ASUS QC", not AUO QC.

The more comprehensive this ASUS QC process is, the less bad panels will be sold. Therefore, if a lot of bad panels are sold, we can say that the ASUS QC process is not very comprehensive, which is bad.

Therefore we can say ASUS QC is bad.

Do you understand? It doesn't matter whether the parts are manufactured by someone else, the entire point of QC is to CHECK whether a part is defective or not, and reject it if so. You can still check if parts are defective without manufacturing them yourself. If a vendor like ASUS isn't doing this, that's the definition of bad QC.

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You are always going to see a lot of complaints when people spend a lot of money on something that is mass produced, simply because people expect more when they spend more. Also, people who are disgruntled tend to be a lot more vocal than people who are satisfied. Its a well known phenomena of customer service. I work in EMS and I've learned you can save someones life and not get so much as a thank you from family(or management), but piss a patient off over something trivial and they will complain to anyone and everyone, some of whom will repeat the complaint to anyone and everyone.

 

Having said that, I had considered a pg279q but I'm balking at the 800 dollar price tag. That is just too much damn money to play the panel lottery and have about a 50/50 chance of coming up a loser. If you can tolerate a TN panel, the pg278 has recently been sold for as low as 549.99 on Newegg and Amazon. Its also a panel lottery that seems to have more than its share of QC issues(even by ASUS's already lackluster QC standards), but the lower price does soften the blow of getting something that doesn't live up to your expectations.

 

Then there is the 550 dollar ASUS MG279Q, which is a 144hz 1440p IPS panel, its freesync so you don't get any adaptive sync with an Nvidia card, but you get the same 144hz IPS panel as the Pg279Q for 250 dollars less. And who knows, maybe the 16nm AMD cards will match or beat Nvidias pascal so the Freesync might come in handy if you upgrade.

 

Yeah I'm in the same boat.  I don't mind buying the premium product at premium price - but it better be worth it.

 

I was also considering the MG279Q (note that it is actually NOT the same panel as the PG279Q, which has a newer model).  I'm definitely upgrading to a flagship GPU next year.  I'm thinking I'll just wait and see what new monitors get announced at CES 2016 in January.  I will most likely use my old 22" display until 32"+, 4k @ 120hz+ is available.

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AU Optronics can make a faulty panel. However, ASUS HAS THE POWER TO CHECK the panels they receive for faults and reject them, instead of selling them. This is a process known as "QC". Since it is performed by ASUS, this would be "ASUS QC", not AUO QC.

The more comprehensive this ASUS QC process is, the less bad panels will be sold. Therefore, if a lot of bad panels are sold, we can say that the ASUS QC process is not very comprehensive, which is bad.

Therefore we can say ASUS QC is bad.

Do you understand? It doesn't matter whether the parts are manufactured by someone else, the entire point of QC is to CHECK whether a part is defective or not, and reject it if so. If a vendor like ASUS isn't doing this, that's the definition of bad QC.

Well said.  Another way to think of it:  Asus will undoubtedly have clearly defined tolerances for various QC parameters in their purchasing contract with AUO.  During the initial negotiations between Asus and AUO, we might guess that AUO said something like this:  "We can make you a ton of panels for cheap very quickly if you'll lower your tolerances to X" and Asus might have said: "Well that is a pretty low standard, and it seems there might be a lot of unhappy customers.  We better discuss with the board of directors"  The board meeting probably went something like this:  "Hey guys, we can be first to the market with 165hz IPS 1440p, that will be good for maintaining market share and check out our Q4 earnings projections if we go ahead with the crappy QC!"  

Obviously Asus has a very low standard, otherwise we wouldn't see such crap on the shelves.

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AU Optronics can make a faulty panel. However, ASUS HAS THE POWER TO CHECK the panels they receive for faults and reject them, instead of selling them. This is a process known as "QC". Since it is performed by ASUS, this would be "ASUS QC", not AUO QC.

The more comprehensive this ASUS QC process is, the less bad panels will be sold. Therefore, if a lot of bad panels are sold, we can say that the ASUS QC process is not very comprehensive, which is bad.

Therefore we can say ASUS QC is bad.

Do you understand? It doesn't matter whether the parts are manufactured by someone else, the entire point of QC is to CHECK whether a part is defective or not, and reject it if so. You can still check if parts are defective without manufacturing them yourself. If a vendor like ASUS isn't doing this, that's the definition of bad QC.

 

ASUS can check them however what are they going to do, send them back and receive another faulty batch as AU Optronics cannot QC the panel. Nearly all of the panels have issues. How do we know that ASUS did not remove all the terrible panels and kept the better ones for their monitors, even though the better ones still have issues due to AU Optronics, not bad ASUS QC. We do not know this so you cannot counter the argument (only if you have evidence) it would only be your opinion.

 

We know the only problems with the ASUS PG279Q is the panel, which is made by AU Optronics. The monitor is fine, there are no scan line issues, not overclocking to 165hz, coil whine, colour banding and sleeping issues. These are not on the PG279Q. However if we look at the ACER Predator X34, we can clearly notice many QC issues from ACER, as it has nothing to do with the panel. All the issues on the ACER Predator X34 are with the monitor, not the panel.

 

So I will say again

 

Why did they go into contract with them?

Well because they need to give ACER competition due to ACER only releasing these panels, ASUS are losing money from it, even though most of the panels have terrible QC

 

 

Well said.  Another way to think of it:  Asus will undoubtedly have clearly defined tolerances for various QC parameters in their purchasing contract with AUO.  During the initial negotiations between Asus and AUO, we might guess that AUO said something like this:  "We can make you a ton of panels for cheap very quickly if you'll lower your tolerances to X" and Asus might have said: "Well that is a pretty low standard, and it seems there might be a lot of unhappy customers.  We better discuss with the board of directors"  The board meeting probably went something like this:  "Hey guys, we can be first to the market with 165hz IPS 1440p, that will be good for maintaining market share and check out our Q4 earnings projections if we go ahead with the crappy QC!"  

Obviously Asus has a very low standard, otherwise we wouldn't see such crap on the shelves.

 

 

Not sure how you can say that due to the issues being with AU Optronics, not ASUS, as they do not make the panel. Also that statement was not based on any evidence and is just your complete opinion.

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ASUS can check them however what are they going to do, send them back and receive another faulty batch as AU Optronics cannot QC the panel. Nearly all of the panels have issues. How do we know that ASUS did not remove all the terrible panels and kept the better ones for their monitors, even though the better ones still have issues due to AU Optronics, not bad ASUS QC. We do not know this so you cannot counter the argument (only if you have evidence) it would only be your opinion.

 

You're a strange one to be criticizing statements made without evidence:

 

Nearly all of the panels have issues.

 

Oh really? According to what evidence, some negative reviews? You are aware that reviews don't reflect all customers, and that people are much less likely to leave a review if they don't have a problem, right?

 

Well because they need to give ACER competition due to ACER only releasing these panels, ASUS are losing money from it, even though most of the panels have terrible QC

 

Not sure how you can say that due to the issues being with AU Optronics, not ASUS, as they do not make the panel. Also that statement was not based on any evidence and is just your complete opinion.

 

No, they do not need to. They choose to. It doesn't matter what anyone else is doing, ASUS has the choice to release defective products or to NOT release defective products. If no good panels are available, they still have the choice to not release defective ones. Saying "well it's not they're fault because they have to release SOMETHING and bad panels are all that's available so there's nothing they can do about it!" just doesn't cut it, sorry. No, they DON'T "have to just put out whatever they can get". No one forces them to release a product that they can't QA properly, it's entirely voluntary, and so they take responsibility when customers are hit by the consequences of ASUS's choice.

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You're a strange one to be criticizing statements made without evidence:

 

 

Oh really? According to what evidence, some negative reviews? You are aware that reviews don't reflect all customers, and that people are much less likely to leave a review if they don't have a problem, right?

 

 

No, they do not need to. They choose to. It doesn't matter what anyone else is doing, ASUS has the choice to release defective products or to NOT release defective products. If no good panels are available, they still have the choice to not release defective ones. Saying "well it's not they're fault because they have to release SOMETHING and bad panels are all that's available so there's nothing they can do about it!" just doesn't cut it, sorry. No, they DON'T "have to just put out whatever they can get". No one forces them to release a product that they can't QA properly, it's entirely voluntary, and so they take responsibility when customers are hit by the consequences of ASUS's choice.

 

So really we have no evidence about ASUS doing good or bad QC as we do not know if they removed the terrible panels from a batch.

 

Fact- AU Optronics has terrible QC

 

Fact- AU Optronics are the only company ASUS can use for the PG279Q

 

Fact- The PG279Q only has problems with the panel, made by AU Optronics, the monitor has no major QC problems unlike the ACER Predator X34

 

Fact- The ACER Predator X34 has many major QC problems, due to ACER QC

 

Fact- We know the 1440p 144hz panel has many issues, due to the amount of monitors that use it, the amount of problems with the panel and how many returns retailers have said about with it

 

Fact- The ASUS PG348Q has had longer to be developed, so they can fix most of the issues that the ACER Predator X34 currently has on it

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ASUS can check them however what are they going to do, send them back and receive another faulty batch as AU Optronics cannot QC the panel. Nearly all of the panels have issues. How do we know that ASUS did not remove all the terrible panels and kept the better ones for their monitors, even though the better ones still have issues due to AU Optronics, not bad ASUS QC. We do not know this so you cannot counter the argument (only if you have evidence) it would only be your opinion.

 

We know the only problems with the ASUS PG279Q is the panel, which is made by AU Optronics. The monitor is fine, there are no scan line issues, not overclocking to 165hz, coil whine, colour banding and sleeping issues. These are not on the PG279Q. However if we look at the ACER Predator X34, we can clearly notice many QC issues from ACER, as it has nothing to do with the panel. All the issues on the ACER Predator X34 are with the monitor, not the panel.

 

So I will say again

 

Why did they go into contract with them?

Well because they need to give ACER competition due to ACER only releasing these panels, ASUS are losing money from it, even though most of the panels have terrible QC

 

 
 

 

Not sure how you can say that due to the issues being with AU Optronics, not ASUS, as they do not make the panel. Also that statement was not based on any evidence and is just your complete opinion.

 

Look, we don't know the details of Asus' purchasing contract with AUO, but we can safely assume that it includes various manufacturing tolerance parameters.  Anything outside those parameters would be considered non-compliant.  Testing methods and frequency would also be defined.  They likely retained a 3rd party QC testing agency to verify AUO and Asus' own testing.  There is simply no way these large companies would enter into a contract without these details settled ahead of time.  There is no way that Asus is buying panels from AUO of unknown quality.  It would never happen.  Non compliant panels may either be rejected or Asus would get them at a discount.  If Asus decides to go ahead and use the non-compliant panels for their premium display, that is their business decision and they own the risk and it has nothing to do with AUO.

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