Troubleshooting no sound issue

[super_teabag]

Just started to have this issue of absolutely no sound on my PC. I need some ideas trying to troubleshoot why there's no sound. I've got a Xonar DG PCI soundcard, and don't want to go back to onboard audio.

 

So far, I've tried re-installing the audio driver on the Xonar DG, checking the audio levels on all the playback devices, and checking to see if the onboard audio was enable in the BIOS (which it wasn't)

 

I'd want to avoid reinstalling windows just to troubleshoot the issue; however, next I'm going to try seeing if everything is connected properly on the MOBO.

 

Any suggestions about what to try?

[helping]

Just started to

So it worked before? You've made absolutely no changes to your system?

[Hans Christian | Teri]

Is the cable plugged in?..... No that was lame. Under playback devices do you see any output on the proper device when playing something? Did you set your new playback device to be the main one?

[super_teabag]

The only recent changes I've made to the system is added in a PCI-e ASUS wireless card which i've had some driver issues with. But, thing is it wouldn't affect the audio driver (one would think).

My brother was on the system when suddenly for seemingly for no reason he explains the audio cuts out... and I havn't been able to recreate what's causing it.

 

About the Asus wireless adapter while i'm at it as it may provide some clue. When i installed it in the pci-e 1x slot computer booted fine. Then I installed the driver from the provided CD (a sin i know), then whilst installing it onto the OS the PC just randomly restarts with no prompt. Baffled, It started fine and the wireless card had shotty performance I mean barely worked. Now I tried to uninstal the driver and everytime i try before it gets done with the process the PC restarts. Leaving me shitty leftover driver DLL files and an unremovable useless program.

 

Other than that that's the only changes I've made recently.

[super_teabag]

Is the cable plugged in?..... No that was lame. Under playback devices do you see any output on the proper device when playing something? Did you set your new playback device to be the main one?

Yes it's in the PCI slot It's been working fine for 2 years, and yes it does show up as a playback audio source which is connected to my speakers and configured to output through that port.

[helping]

If you've made absolutely no changes, reseated it, and can verify that your audio equipment works, your next step would probably be trying it in a different system.

 

You could also try creating a new partition on your HDD and installing windows onto that to create a test environment for the sound card.

 

I hate to suggest something so elementary, but do you have system restore enabled?

[super_teabag]

welp, that was dumb. The driver wasn't starting up on windows startup, and would just simply crash thereafter. So, I went to Asus' Website got the recently released 2013 driver (last one was 2011) and installed it. Windows successfully started with the driver and didn't crash the driver. Then the driver was set to headphones instead of the back audio jack, speaker output.

 

Got it working, thanks for ideas, but this problem was just so completely random lol.

 

Kinda feel like a PC noob now lol :blink:

[ShearMe]

Xonar drivers suck, but at least they're (kind of) improving.