Jump to content

HTC One M8 not sending everytime

KirbyTech
By KirbyTech
in Phones and Tablets
 Share
Posted

Pretty much as they title says, most messages fail to send and those that do often take hours to be delivered. Same goes for reviving, only started happening once I got this phone. Any ideas?

 

I am on rogers in case it matters

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Maybe try reseting the messaging app? This happened to me before, and I just did that and it worked

Computer Specifications:

AMD Ryzen 5 3600  | Gigabyte B550M Aorus Elite | ADATA XPG SPECTRIX D50 32 GB 3600 MHz | Asus RTX 3060 KO Edition | CoolerMaster Silencio S400 | Klevv Cras C700 M.2 SSD 256GB | 

1TB Crucial MX500 | 1 TB SanDisk SSD | Corsair RM650W

Camera Equipment:

Camera Bodies: 

Olympus Pen-F | Panasonic GH3 (Retired)

Lenses:

Sigma 30mm F1.4 | Sigma 16mm F1.4 | Sigma 19mm F2.8 | Laowa 17mm F1.8 | Olympus 45mm F1.8

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Maybe try reseting the messaging app? This happened to me before, and I just did that and it worked

resetting it? 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

resetting it? 

Like clearing its data in the app info page

Computer Specifications:

AMD Ryzen 5 3600  | Gigabyte B550M Aorus Elite | ADATA XPG SPECTRIX D50 32 GB 3600 MHz | Asus RTX 3060 KO Edition | CoolerMaster Silencio S400 | Klevv Cras C700 M.2 SSD 256GB | 

1TB Crucial MX500 | 1 TB SanDisk SSD | Corsair RM650W

Camera Equipment:

Camera Bodies: 

Olympus Pen-F | Panasonic GH3 (Retired)

Lenses:

Sigma 30mm F1.4 | Sigma 16mm F1.4 | Sigma 19mm F2.8 | Laowa 17mm F1.8 | Olympus 45mm F1.8

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Like clearing its data in the app info page

Yeah tried that, also restarting, and this morning I just did a factory reset.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

You said it only happened once you got your M8. have you tried putting the SIM in a different phone? It sounds like the phone is faulty and you should RMA it.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

You said it only happened once you got your M8. have you tried putting the SIM in a different phone? It sounds like the phone is faulty and you should RMA it.

I have not tried since I gave my old phone to my father. It is a new sim from my old phone as my old one was too big.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Sounds like an issue on Roger's end, not the phone. Give them a call and see what's up. If the SIM is an issue they should be able to issue you a new one for free, as it's covered by "warranty" in the case that the SIM is causing problems. They may be able to just fix it by changing some things on their end. I had the same problem before and after giving Bell a call they were able to "reinitialize" my service and the issue was fixed.

"Rawr XD"

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

Sounds like an issue on Roger's end, not the phone. Give them a call and see what's up. If the SIM is an issue they should be able to issue you a new one for free, as it's covered by "warranty" in the case that the SIM is causing problems. They may be able to just fix it by changing some things on their end. I had the same problem before and after giving Bell a call they were able to "reinitialize" my service and the issue was fixed.

If you have ever dealt with Rogers you would know they suck for customer service, I would compare them to Comcast but I'll try if not I have found going to their mobile center often helps as they respond to them. (Have a current ticket open with rogers for 1 week and no response regarding email not working properly when using cogeco email on their network.)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

If you have ever dealt with Rogers you would know they suck for customer service, I would compare them to Comcast but I'll try if not I have found going to their mobile center often helps as they respond to them. (Have a current ticket open with rogers for 1 week and no response regarding email not working properly when using cogeco email on their network.)

I had Rogers for 3 years and their customer service was fantastic, but then again I switched two years ago, so I don't know what their CS is like nowadays. 

"Rawr XD"

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

I had Rogers for 3 years and their customer service was fantastic, but then again I switched two years ago, so I don't know what their CS is like nowadays. 

For wireless it sucks now, calling does little, neither does the online support. For their internet service I am told they are pretty good. Maybe me and my father have just had abnormal customer service.

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

For wireless it sucks now, calling does little, neither does the online support. For their internet service I am told they are pretty good. Maybe me and my father have just had abnormal customer service.

Yeah, I was them for the 3 years after the release of the iPhone 3GS, so it's been a while. 

"Rawr XD"

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Phones and Tablets

×