Jump to content

Massive Hard Drive and SSD failure - PLEASE HELP

LeightonPC
Go to solution Solved by Bonesy,

Ok, so if the drive that was previously not accessible is now accessible after swapping SATA ports, then it definitely seems like your SATA module went south on you. (Which would also explain why everything crashed on you, it suddenly lost all the data it was reading from). In some motherboards, the SATA ports are not all controlled by 1 module, you might have 4 on a marvell chip, and 2 on the chipset(or whatever). This is why 2 drives, in these particular SATA ports are still functional, and why the other ones show up fine in NAS, but not in windows. My opinion anyways.

Hi there,

 

Just today I experienced something very upsetting when my 3 of my 5 Hard Drives/SSDs failed. The issue is largely unusual because they are not on the same power line. The Hard Drive that failed was a 2000 GB one which was lucky in Raid One (soft) with another one, I also lost 2 SSDs, one being 64GB and one being 128GB. They were configured in a Raid Zero array (Soft). 

The issue occurred while I was downloading some music that I could use for my YT channel and then Windows explorer, Chrome, Steam and Spotify all crashed. I found this unusual so restarted my PC and found that my Raid Zero array had vanished. I then investigated further and they were not showing in Disk Management. I restarted and went into the BIOS and they are not there ether. 

I am soooo confused and have no idea what to do.

PC is fully functional, boot times seem to be effected and one of my R1 hard drives still contains all the data, C: is fine too.

I would love some help with this,

 

Regards,

 

Leighton Thompson

 

System Specs:

Looking for them now ;)

Link to comment
Share on other sites

Link to post
Share on other sites

is it possible to repair i never had hard drive failure in my 7 years of gaming

Link to comment
Share on other sites

Link to post
Share on other sites

is it possible to repair i never had hard drive failure in my 7 years of gaming

Dont think so as my WHOLE PC does not see them.

Link to comment
Share on other sites

Link to post
Share on other sites

After leaving my pc off for 2 hrs and unplugging the hdds, I am still not getting those drives and booting took around 4min rather than 15 sec

Link to comment
Share on other sites

Link to post
Share on other sites

After leaving my pc off for 2 hrs and unplugging the hdds, I am still not getting those drives and booting took around 4min rather than 15 sec

Link to comment
Share on other sites

Link to post
Share on other sites

UPDATE: Plugged all my disks into my NAS and they are recognised, what now...

Link to comment
Share on other sites

Link to post
Share on other sites

Take 1 HDD/SSD that was NOT visible in windows, but DOES show up in NAS and plug it back into PC....do you see the disk listed at all in disk management within windows?

Link to comment
Share on other sites

Link to post
Share on other sites

UPDATE: Plugged all my disks into my NAS and they are recognised, what now...

Dead SATA ports on your motherboard maybe?

Link to comment
Share on other sites

Link to post
Share on other sites

Take 1 HDD/SSD that was NOT visible in windows, but DOES show up in NAS and plug it back into PC....do you see the disk listed at all in disk management within windows?

No it does not

 

I hope it is not dead...

Link to comment
Share on other sites

Link to post
Share on other sites

If it does not show up at all in windows disk management, but it shows up in NAS....then I'm pretty sure it's SATA ports to blame....can you swap a working SATA port with the current HDD/SSD that is not visible?

Link to comment
Share on other sites

Link to post
Share on other sites

I will add, I could not clarify that the files showed up on the NAS as that required wiping it but it did still register it which is more than my PC.

Link to comment
Share on other sites

Link to post
Share on other sites

If it does not show up at all in windows disk management, but it shows up in NAS....then I'm pretty sure it's SATA ports to blame....can you swap a working SATA port with the current HDD/SSD that is not visible?

I am confused,

Changed the ports over but it did not help, Here are some screen shots: http://puu.sh/goFk1/c8aaf2b78a.png http://puu.sh/goFm0/744796449b.png- It seems both my HDDs are now showing but then we I look further only one seems to be working: http://puu.sh/goFq0/4930beb54c.png http://puu.sh/goFpU/7abba43ee0.png http://puu.sh/goFtp/16a09e64a7.png http://puu.sh/goFu6/bc2bb82e09.png 

I am so stuck on this one. I am going to retry with my SSDs too now

The WD one seems to be running the E: drive though

Link to comment
Share on other sites

Link to post
Share on other sites

And what drive is that supposed to be? ST2000DL003 - I see 2 hard drives in your disk management, neither of them are this drive

Link to comment
Share on other sites

Link to post
Share on other sites

And what drive is that supposed to be? ST2000DL003 - I see 2 hard drives in your disk management, neither of them are this drive

That is where I get confused, that is another 2tb HDD that was in Raid One with the other 2tb, now it just is doing nothing

Link to comment
Share on other sites

Link to post
Share on other sites

Forgive me if i'm misunderstanding something, so I will go back to square 1 to make sure we're on the same page.

 

You had 5 drives connected to the PC via SATA. After this issue, only 2 drives are showing up. The 3 disks that do not show up in windows, DO show up in NAS. If this is correct, then please try this: Take a non-boot drive that is currently working, and use the SATA port it is plugged into, on one of these 3 disks that isn't currently showing up in windows.

Link to comment
Share on other sites

Link to post
Share on other sites

Okay, this is the result of what you told me to http://puu.sh/goG3u/d586e22c27.png- The sata port works, another one of my SSDs showed up but the other one is not plugged in so obviously not showing, I am going to plug it in and see if it works.

Link to comment
Share on other sites

Link to post
Share on other sites

Ok, so if the drive that was previously not accessible is now accessible after swapping SATA ports, then it definitely seems like your SATA module went south on you. (Which would also explain why everything crashed on you, it suddenly lost all the data it was reading from). In some motherboards, the SATA ports are not all controlled by 1 module, you might have 4 on a marvell chip, and 2 on the chipset(or whatever). This is why 2 drives, in these particular SATA ports are still functional, and why the other ones show up fine in NAS, but not in windows. My opinion anyways.

Link to comment
Share on other sites

Link to post
Share on other sites

Forgive me if i'm misunderstanding something, so I will go back to square 1 to make sure we're on the same page.

 

You had 5 drives connected to the PC via SATA. After this issue, only 2 drives are showing up. The 3 disks that do not show up in windows, DO show up in NAS. If this is correct, then please try this: Take a non-boot drive that is currently working, and use the SATA port it is plugged into, on one of these 3 disks that isn't currently showing up in windows.

I am still missing one drive, http://puu.sh/goGqr/12c64b373b.jpgAm I doing something wrong???

Link to comment
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×