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Samsung Galaxy S 5 Active won't connect to mobile data

Chosenminecraft
By Chosenminecraft
in Phones and Tablets
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Go to solution Solved by ShadowCaptain,

So I have a Samsung Galaxy S 5 Active but when I connect to any wifi and then disconnect it refuses to connect to mobile data. I have turned data in and off and turned smart switch on and off. I even turned on and off roaming. The model number is SM-G870A and I am using it on the T-Mobile network. I live in the Twin Cities which is their 2nd largest market so it's not them. I have cellular services like talk and text. I am running unrooted android 4.4.2 with touchwhiz as well.

 

have you made sure that the APN settings are correct?

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So I have a Samsung Galaxy S 5 Active but when I connect to any wifi and then disconnect it refuses to connect to mobile data. I have turned data in and off and turned smart switch on and off. I even turned on and off roaming. The model number is SM-G870A and I am using it on the T-Mobile network. I live in the Twin Cities which is their 2nd largest market so it's not them. I have cellular services like talk and text. I am running unrooted android 4.4.2 with touchwhiz as well.

EDIT: It was the APN settings. Here is a link for anyone else having this issue on T-Mobile:

http://apn-settings.com/t-mobile-apn-settings-step-by-step-configuration/

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So I have a Samsung Galaxy S 5 Active but when I connect to any wifi and then disconnect it refuses to connect to mobile data. I have turned data in and off and turned smart switch on and off. I even turned on and off roaming. The model number is SM-G870A and I am using it on the T-Mobile network. I live in the Twin Cities which is their 2nd largest market so it's not them. I have cellular services like talk and text. I am running unrooted android 4.4.2 with touchwhiz as well.

 

have you made sure that the APN settings are correct?

Desktop - Corsair 300r i7 4770k H100i MSI 780ti 16GB Vengeance Pro 2400mhz Crucial MX100 512gb Samsung Evo 250gb 2 TB WD Green, AOC Q2770PQU 1440p 27" monitor Laptop Clevo W110er - 11.6" 768p, i5 3230m, 650m GT 2gb, OCZ vertex 4 256gb,  4gb ram, Server: Fractal Define Mini, MSI Z78-G43, Intel G3220, 8GB Corsair Vengeance, 4x 3tb WD Reds in Raid 10, Phone Oppo Reno 10x 256gb , Camera Sony A7iii

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have you made sure that the APN settings are correct?

APN settings? Where are those?

Current Rig:
Intel core i7-4790k, EVGA GTX 980 ACX 2.0, Sabertooth Z97 Mark 1, Corsair H100i, Kingston Hyperx Fury 16GB, Samsung 850 EVO 500GB, WD Red 3TB (RAID 1), Corsair RM750, NZXT HUE, Phanteks Enthoo Luxe.

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APN settings? Where are those?

 

no idea I dont use android, I assume they are in network settings

androidapndefault.png

Desktop - Corsair 300r i7 4770k H100i MSI 780ti 16GB Vengeance Pro 2400mhz Crucial MX100 512gb Samsung Evo 250gb 2 TB WD Green, AOC Q2770PQU 1440p 27" monitor Laptop Clevo W110er - 11.6" 768p, i5 3230m, 650m GT 2gb, OCZ vertex 4 256gb,  4gb ram, Server: Fractal Define Mini, MSI Z78-G43, Intel G3220, 8GB Corsair Vengeance, 4x 3tb WD Reds in Raid 10, Phone Oppo Reno 10x 256gb , Camera Sony A7iii

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no idea I dont use android, I assume they are in network settings

androidapndefault.png

That is from a older build. Looks like my old phone. I'll do some Googleing to find them. Thanks for the help.

Have you tried contacting samsung or T-mobile?

No I haven't I try to deal with things using forums or other help sites before going and dealing with tech support. And I'm in school right now so I can't make a call.

Current Rig:
Intel core i7-4790k, EVGA GTX 980 ACX 2.0, Sabertooth Z97 Mark 1, Corsair H100i, Kingston Hyperx Fury 16GB, Samsung 850 EVO 500GB, WD Red 3TB (RAID 1), Corsair RM750, NZXT HUE, Phanteks Enthoo Luxe.

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That is from a older build. Looks like my old phone. I'll do some Googleing to find them. Thanks for the help.

No I haven't I try to deal with things using forums or other help sites before going and dealing with tech support. And I'm in school right now so I can't make a call.

 

yeah i think the layout is similar, I dont use android on my phone so I couldnt do a  screenshot

Desktop - Corsair 300r i7 4770k H100i MSI 780ti 16GB Vengeance Pro 2400mhz Crucial MX100 512gb Samsung Evo 250gb 2 TB WD Green, AOC Q2770PQU 1440p 27" monitor Laptop Clevo W110er - 11.6" 768p, i5 3230m, 650m GT 2gb, OCZ vertex 4 256gb,  4gb ram, Server: Fractal Define Mini, MSI Z78-G43, Intel G3220, 8GB Corsair Vengeance, 4x 3tb WD Reds in Raid 10, Phone Oppo Reno 10x 256gb , Camera Sony A7iii

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yeah i think the layout is similar, I dont use android on my phone so I couldnt do a screenshot

Well I found it after searching APN in settings. I found the problem out. It was set up to 3G not LTE so I'll post the link to what the APN settings are for T-Mobile. Thank you for the help kind sir.

Current Rig:
Intel core i7-4790k, EVGA GTX 980 ACX 2.0, Sabertooth Z97 Mark 1, Corsair H100i, Kingston Hyperx Fury 16GB, Samsung 850 EVO 500GB, WD Red 3TB (RAID 1), Corsair RM750, NZXT HUE, Phanteks Enthoo Luxe.

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Well I found it after searching APN in settings. I found the problem out. It was set up to 3G not LTE so I'll post the link to what the APN settings are for T-Mobile. Thank you for the help kind sir.

 

any time :)

Desktop - Corsair 300r i7 4770k H100i MSI 780ti 16GB Vengeance Pro 2400mhz Crucial MX100 512gb Samsung Evo 250gb 2 TB WD Green, AOC Q2770PQU 1440p 27" monitor Laptop Clevo W110er - 11.6" 768p, i5 3230m, 650m GT 2gb, OCZ vertex 4 256gb,  4gb ram, Server: Fractal Define Mini, MSI Z78-G43, Intel G3220, 8GB Corsair Vengeance, 4x 3tb WD Reds in Raid 10, Phone Oppo Reno 10x 256gb , Camera Sony A7iii

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