Keyboard/Mouse Connectivity Issues

[Mecael]

Hey!

 

I've recently (over the past month maybe two) been having issues with my USB 2 keyboard (Ducky Shine II) and my mouse (Logitech G400)

 

When doing anything my mouse will freeze for a very short period of time (less than a second) as I move it around the screen.

 

Sometimes the mouse and keyboard will freeze outright and stop responding the light on the bottom of the mouse will still be on and the light on the keyboard will flicker and flash but will not input keys for typing (or cntrl-alt-esc) etc.

 

Only a restart will make them stop.

 

I've tried swapping the USB ports that they use around to no avail. 

 

Any other ideas?

 

• OS: Windows 8
• CPU: 2500k
• GPU: 780

 

 

 

 

 

[mgsstar]

Did you try it on a different computer to see if your mouse/keyboard is broken? I would try reinstalling the drivers and software that are related to these ( like LGS). If it doesn't work, I would do a fresh install of Windows to see if it will fix it.

[Godlygamer23]

For your mouse, is it on a clean surface? My mice tend to jump around(almost like "freezing" as you're describing it) when on a surface with random particles on it. For your keyboard, have you tried a different USB port as well? Also, try giving other keyboards and mices a shot on your computer. Might end up having two malfunctioning devices.

[crunzaty]

This sounds like the USB ports on the motherboard is dying/dead. You could try to update your motherboard to newest bios + usb drivers (and similar).

The mouse could also be problems similar to software or the cable. Same goes for the keyboard.

 

Just try those things and come back if you still need help.

 

I had the same problems for my mouse and keyboard before as-well. The mouse was the software and the keyboard was the dead usb-ports :/

 

-crunzaty

[BroKenFingers]

Put your KB on a USB3 port..AFTER you update the Etron USB3 drivers.. 

[Mecael]

For your mouse, is it on a clean surface? My mice tend to jump around(almost like "freezing" as you're describing it) when on a surface with random particles on it. For your keyboard, have you tried a different USB port as well? Also, try giving other keyboards and mices a shot on your computer. Might end up having two malfunctioning devices.

 

Hey, It's on my mouse mat which is pretty clean. I've swapped the USB ports for the keyboard too. I use a bluetooth keyboard too and it's never had this problem (It uses a USB dongle)

 

Did you try it on a different computer to see if your mouse/keyboard is broken? I would try reinstalling the drivers and software that are related to these ( like LGS). If it doesn't work, I would do a fresh install of Windows to see if it will fix it.

 

Yeah I'll try it on a different computer but it doesn't happen all the time it could be hours before it malfunctions. I recently did reinstall Windows 8 completely (This week)

 

This sounds like the USB ports on the motherboard is dying/dead. You could try to update your motherboard to newest bios + usb drivers (and similar).

The mouse could also be problems similar to software or the cable. Same goes for the keyboard.

 

Just try those things and come back if you still need help.

 

I had the same problems for my mouse and keyboard before as-well. The mouse was the software and the keyboard was the dead usb-ports :/

 

-crunzaty

 

I will try updating the BIOS. I really hope it isn't the motherboard as I can't afford a new one. If I were to get USB pci-e expansions that could fix it?

 

Put your KB on a USB3 port..AFTER you update the Etron USB3 drivers.. 

 

I will try that, where would I find them, the ASRock website?

[Mecael]

Ok, I've updated the drivers as above as well as the BIOS. We shall see I guess.