My sisters macbook's Shift key is stuck, keyboard is not usable.

[Tro]

So we don't know how it happened, but it seems like the (probably) left Shift key is stuck, when you boot, it goes into save mode, and when you type it acts like you hold down shift all the time.

She uses a wireless keyboard to use her MacBook now.

She tried many resets, she took off the shift keys and there's nothing stuck in them, browsed forums but they say it happened because they spilled water over their macbooks, this didn't happen to this one.

We can't find how to fix this, but maybe someone here can help.

I don't think it matters much which MacBook version it is.

 

Thanks for any help.

[xox]

Just go to the apple shop and get it fixed

[Technane]

as the macbooks aren't that easy to take apart you might have to take it to an apple store to get a genius to look at it

[Tro]

She doesn't have the money to let it be fixed by apple...

(Sorry I can't quote, using IE on my mothers laptop atm   ) 

[Mojo-Jojo]

At first I thought liquid spillage, but that's not it. (Even the smallest amount can kill a notebook keyboard though mind you. Mine died with just a couple drops getting in there)

 

I don't think it matters much which MacBook version it is.

Tbh if you're gonna take effort to type that out, you may as well have put it into typing the model just in case.

[Tro]

@ , She did spill bitter lemon over it about 1 year ago, but nothing really came in it since there was a bunch of paper on the keyboard, could it be that a drop took effect on the keyboard after 1+ year? (and I don't know which MacBook version it is)

[LemonSpice]

@ , She did spill bitter lemon over it about 1 year ago, but nothing really came in it since there was a bunch of paper on the keyboard, could it be that a drop took effect on the keyboard after 1+ year? (and I don't know which MacBook version it is)

hve you taken the sreisk of taking off the key if not put a piece of metal and push it up

[Tro]

@JEman99 ,

She took off the Shift key and there's nothing wrong with it.

[Technane]

I dont think this can be solved by software, so we wont be able to actually solve it. 

[Tro]

Alright thanks though

[Shroomster]

I would just personally get it fixed by "Einstein" at the Apple store.

[WolfDeville]

Probably something she spilled on it is causing it to actuate, need to take it apart and clean it. I'm sure you can find tutorials on YouTube if you feel comfortable with doing it yourself.

[Briggsy]

I thought the reason why you spend massive markup on apple was for the quality of service and guarantee that components are high quality. Even dirt cheap windows based laptops have accidental coverage by default, surely a keyboard malfunction on a macbook should be covered by default and repaired for free?