adware problem

[atlasgamer777]

im not sure where this should go so I thought it would be best here. I am having a problem with an adware popup thing that keeps bringing up google chrome windows of random sites but it doesn't appear on my task bar. ive ran windows defender twice and it hasn't gotten wid of it. help me please.

OS is windows 8

the computer is a gateway eg70 if that matters.

[Archangel1994]

Go to ninite.com , select Malwarebytes from the security part and run the Malwarebytes deep scan. This should work.

[AlwaysFSX]

Go to ninite.com , select Malwarebytes from the security part and run the Malwarebytes deep scan. This should work.

Or just go to Malwarebytes.org?

[Enderman]

Malwarebytes

[atlasgamer777]

alright thanks. how long will it take?

[atlasgamer777]

Go to ninite.com , select Malwarebytes from the security part and run the Malwarebytes deep scan. This should work.

alright I ran it and it went on for about 20 minutes then it just closed. does it automatically delete the malware or did I do something wrong?

[atlasgamer777]

malwarebutes DID NOT work. still having the problem. im getting angry because it is really lagging my computer and making everything difficult. anyone got any ideas?

[SlayerOfHellWyrm]

Sounds like it might be either an installed program (which don't always get flagged by Anti-malware programs), or, an add-on. Since you're using Chrome, go to chrome://extensions and disable/remove (preferably the latter) any extensions you do not recognize. Make sure to check the add-ons and setting of all your browsers to make sure none have a rogue add-on/extension/search bar/homepage setting.

[Accidentx13]

Check the icon target properties, sometimes this gets hacked by adware. Best thing is check running resources and isolate it via msconfig. Give that a go.

[atlasgamer777]

Sounds like it might be either an installed program (which don't always get flagged by Anti-malware programs), or, an add-on. Since you're using Chrome, go to chrome://extensions and disable/remove (preferably the latter) any extensions you do not recognize. Make sure to check the add-ons and setting of all your browsers to make sure none have a rogue add-on/extension/search bar/homepage setting.

1. i don't actually use chrome that is just what the adware is bringing up.

2. I uninstalled chromeso that shoulve just taken the extensions with it

 

Check the icon target properties, sometimes this gets hacked by adware. Best thing is check running resources and isolate it via msconfig. Give that a go.

where is this located. is it I chrome or what? thanks for the help anyways. this has become so frustrating that im about to either smash my pc into the wall or wipe the harddrive

[atlasgamer777]

I checked my add ons and stuff and found nothing.

[Skylercompany]

Get Malwarebytes, Microsoft Security Essentials and Super Anti-Spyware, the combination will keep any dangerous file away as long as you do your due diligence.

[bear5532]

go to your browser settings and change your homepage and any other pages to google or back to whatever you want your homepage to be.  set your default search engine back to google or whichever you prefer.  go into control panel/ add remove programs and look for anything that looks suspicious and if it does google it.  something like snapdo (the one i was having problems with) and if its not important uninstall it.  when you are downloading new things make sure to read all the boxes that are checked.  sometimes it will sneak programs on your computer because you left some boxes checked.  sneaky bastards  

[connorpiper]

If you can't get Malwarebytes to work, the program could be closing it. Try Windows Defender instead. Both with full scan. 

You can also use AdwCleaner to clean the browsers.

 

You could also use rkill to kill the program disabling Malwarebytes.

[atlasgamer777]

Get Malwarebytes, Microsoft Security Essentials and Super Anti-Spyware, the combination will keep any dangerous file away as long as you do your due diligence.

 

go to your browser settings and change your homepage and any other pages to google or back to whatever you want your homepage to be.  set your default search engine back to google or whichever you prefer.  go into control panel/ add remove programs and look for anything that looks suspicious and if it does google it.  something like snapdo (the one i was having problems with) and if its not important uninstall it.  when you are downloading new things make sure to read all the boxes that are checked.  sometimes it will sneak programs on your computer because you left some boxes checked.  sneaky bastards  

 

If you can't get Malwarebytes to work, the program could be closing it. Try Windows Defender instead. Both with full scan. 

You can also use AdwCleaner to clean the browsers.

 

You could also use rkill to kill the program disabling Malwarebytes.

ive already done mawarbytes and got it to run fully. ive done windows defender and mcaffee. I have not tried Adwcleaner but will.

[Accidentx13]

So you using IE or Firefox then ? If so have you tried resetting/restoring to default