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If you didn't install the USB 3.0 motherboard drivers then the ports won't work. 360 controllers are plug in play with pretty much any version of windows so there's some other issue at work.

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I have a 360 controller and wireless adapter and mine does the same only works on 2.0 no idea on how to get it to work on 3.0

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Or your computer doesn't like your Xbox 360 controller and, as a result, refuses to communicate with it. Computers can be very stubborn when they want to be. :P (JK)

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Have you tested the controller with a USB 2.0 port? 

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Check Device Manager and see if something shows up. If something shows up, than you can manually assign the right drivers for it. If it doesn't...that's strange, because I run my wired 360 controller for ages on a USB3.0 port.

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