XSPC D5 Vario always runs at same speed

[g00glehupf]

Hey guys I need some help/advice, because my XSPC D5-Vario pump which I got two days ago always runs at about 4400 RPM. I assume its number 4 or 5 on the dial. But even if i carnc it down to 1 it will always stay at that speed.

So I think my pump is corrupt, am I right?

If so, has anyone ever experienced XSPCs customer service? IS it possible to just send back the pump, without sending back the rest of the kit it was in?

By the way I got this pump/res combo:

http://www.xs-pc.com/water-pumps/d5-dual-bay-reservoirpump-combo

[airdeano]

@g00glehupf

 

welcome to the Linus Tech Tips forums!

 

your adjust dial on the vario has become disconnected from the potentiometer

on the pump's PCB. very common issue. you'll have to remove the plastic cover

to reseat the dial onto the potentiometer and reinstall plastic cover. verify the

adjust dial socket isn't split from heavy pressure as well.

 

 

 

[Najuno]

I use a XSPC pump/res comb as well and tubings from these guys. Had just once a question about the tubing and the customer service answered fast and friendly. I guess they will be helpful in your case as well, but what airdeano wrote sounds plausible, though I never ran into an issue like that.

 

@ airdeano damn your good .

[g00glehupf]

Wow, thank you very much for the answers guys, I'll try openning it up immediately

[g00glehupf]

Well I think I made it worse, just tried to do the same thing @airdeano did before, but somehow the whole white cube fell of without me putting to much pressure on it.

Is there a way to solder it back on or is it better to just send it back?

[airdeano]

Well I think I made it worse, just tried to do the same thing @airdeano did before, but somehow the whole white cube fell of without me putting to much pressure on it.

Is there a way to solder it back on or is it better to just send it back?

 

try and RMA the pump.

[g00glehupf]

Ok thank you anyway