Error When Trying To Remove Drive

[NDRE28]

Hello! 

 

I have a Windows 11 AMD Zen 5 PC, with firmware & drivers up to date, and I am using as a backup drive this External HDD: 

WD Elements 25A3. 

 

<Problem> 

When trying to disconnect this eHDD from the system, I am getting this error: 

"Windows can't stop your Volume device because a program is still using it". 

But there should be no program "still using it", as data backup (copy/paste) is the only use for this drive. 

 

In the past I wasn't getting this error. 

 

Now, I simply disconnect the eHDD from the USB cable. 

 

<What I've tried>

1. Drive optimize (Windows).

2. Device Manager/ Update drivers (but there are none). 

 

<Question>

What are my options to solve this issue? 

 

 

[Kilrah]

You don't have task manager open by any chance?

[Poinkachu]

1 hour ago, NDRE28 said:

Hello! 

 

I have a Windows 11 AMD Zen 5 PC, with firmware & drivers up to date, and I am using as a backup drive this External HDD: 

WD Elements 25A3. 

 

<Problem> 

When trying to disconnect this eHDD from the system, I am getting this error: 

"Windows can't stop your Volume device because a program is still using it". 

But there should be no program "still using it", as data backup (copy/paste) is the only use for this drive. 

 

In the past I wasn't getting this error. 

 

Now, I simply disconnect the eHDD from the USB cable. 

 

<What I've tried>

1. Drive optimize (Windows).

2. Device Manager/ Update drivers (but there are none). 

 

<Question>

What are my options to solve this issue? 

 

 

The last time something like that happened to me, service(s) of a software (forgot what software, been awhile) was the cause.

Since it's just the service file, it only shows up in task manager list. The actual software itself wasn't launched.

 

edit: I remember the software now

It was SuperDisplay desktop app, my guess that it went bonkers and consider anything plugged into USB port as either a tablet or secondary display, and grab hold of it.

 

Sure didn't give me that problem when I first installed it a year-ish ago. Maybe updating my windows broke it.

[Ryker Robb]

4 hours ago, NDRE28 said:

Hello! 

 

I have a Windows 11 AMD Zen 5 PC, with firmware & drivers up to date, and I am using as a backup drive this External HDD: 

WD Elements 25A3. 

 

<Problem> 

When trying to disconnect this eHDD from the system, I am getting this error: 

"Windows can't stop your Volume device because a program is still using it". 

But there should be no program "still using it", as data backup (copy/paste) is the only use for this drive. 

 

In the past I wasn't getting this error. 

 

Now, I simply disconnect the eHDD from the USB cable. 

 

<What I've tried>

1. Drive optimize (Windows).

2. Device Manager/ Update drivers (but there are none). 

 

<Question>

What are my options to solve this issue? 

 

 

Try ejecting a second time. Usually works for me when this happens.

[NDRE28]

13 hours ago, Kilrah said:

You don't have task manager open by any chance?

Hello! 

 

No. I don't. 

And it never does this when copying files on a USB flash drive. 

It only happens when I connect this external HDD. 

[NDRE28]

12 hours ago, Poinkachu said:

The last time something like that happened to me, service(s) of a software (forgot what software, been awhile) was the cause.

Since it's just the service file, it only shows up in task manager list. The actual software itself wasn't launched.

 

edit: I remember the software now

It was SuperDisplay desktop app, my guess that it went bonkers and consider anything plugged into USB port as either a tablet or secondary display, and grab hold of it.

 

Sure didn't give me that problem when I first installed it a year-ish ago. Maybe updating my windows broke it.

Hello! 

 

I am not using SuperDisplay, but there's, surely, some Windows 11 v24H2 crap, because, if I remember corectly, I did not have this issue on Windows 11 v23H2. 

[NDRE28]

9 hours ago, Ryker Robb said:

Try ejecting a second time. Usually works for me when this happens.

Hello! 

 

I did try it. 

But, I'm getting this error again & again, for a long time, until I'm unplugging the USB cable, manually! 

 

 

[NDRE28]

<Update> 

 

Hello! 

 

I have solved the issue. 

Strangely enough, the issue was my previous antivirus: ESET Smart Security. 

A few days ago I've switched to Panda Dome Essential antivirus, and the problem disappeared, completely! 

 

PS: 

I hope that this post will help someone, someday.