Crashing whenever I alt tab from games

techissuesplshelp · May 26

Hi, I've been having issues with my PC where when I alt tab from games, my system will crash to a black screen and reboot. The only critical event in event viewer at the time of the crash is Kernel-Power 41.

The most consistent way to reproduce the crash for me is to load into a community server in Counterstrike 2, alt tab and watch a YouTube video in Firefox. However the crash has also happened where I've been in the CS2 menu and alt tabbed to change someone's volume in discord, when playing xDefiant and alt tabbing to change my music in Spotify, playing Helldivers 2 and alt tabbing to change volume in discord (even with dx11 enabled, etc).

Build Components:

CPU: AMD 5800x3d
GPU: AMD XFX 310 Merc 7900xt
MOBO: MSI MAG X570S Tomahawk Max WiFi
RAM: 32GB Gskill Ripjaw 3600mhz cl18
PSU: CORSAIR RM850X (2021)
Storage: Samsung 970 EVO Plus NVME
CPU Cooler: EKWB EK-AIO Elite 360 D-RGB CPU Cooler

Fixes I've tried:

DDU/Amd cleanup utility and reinstall drivers
Checked Crystaldisk info, no drive errors
Ran memtest86 with XMP both off and on, no issues
Disabled fast startup in windows, made the crashes happen faster when alt tabbing, couldn't even open firefox when in the main menu of cs2
Different PSU (Corsair RM750), still crashed
Different GPU (GTX 1070), no crash
Tried the GPU (7900xt) in a different system, (with the RM750) no crash
Monitored thermals while running Furmark CPU and GPU, no throttling
Fresh install to Windows 10, was on Windows 11 previously (currently on W10 22H2)
Updated the bios to the latest version, still happens (BIOS version 7D54v18)
Latest AMD chipset drivers are installed from the motherboard's webpage (6.02.22.053)
Tried different GPU drivers, nothing helped, currently on the latest version (24.5.1)

Kinda running out of ideas tbh, either it's a CPU issue or Motherboard issue and I can't test either of those as I don't have other parts as my old system which I used parts to test with has an Intel CPU/MOBO. Any help would be appreciated.