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Windows 10 will not boot when HDD is connected.

Taibe
By Taibe
in Storage Devices
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Hey guys my PC has 3 drives: An NVME (Where the OS is located), Sata SSD and an older Sata HDD. When I tried to boot my PC this morning it would reach the windows loading screen and just show the spinning dots forever. I assumed something was corrupt with Windows so I tried to recover the startup using a USB drive but it just showed a purple screen and a cursor. I disconnected my SSD and HDD and it booted windows and works correctly. However whenever the HDD is connected the system will not launch windows at all, it simply shows the loading dots forever. With just the NVME and SSD it still works normally. I have tried different SATA ports, cables and even the port/power from the one that the SSD uses but still no dice, so I have determined it is something to do with the HDD drive itself.

 

I've of course purchased a new SSD to replace it and a USB to Sata to try and recover the data but I'm wondering if I will be able to clone the old HDD to the new SSD, or will that put me at risk again? Also if anyone knows the best tool to clone the HDD to SSD would be very helpful. I'm not sure what the issue with the drive is either and of course I need to wait until the cables are here to see if the USB to Sata will even detect the drive (I think the BIOS could recognise the HDD).

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Before doing any cloning or replacement, try plugging in your HDD after your system has fully booted into windows. If it locks up the system or is otherwise inaccessible, it might have suffered a catastrophic failure. (Hopefully it's backed up or not important data!)

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9 minutes ago, Kid.Lazer said:

Before doing any cloning or replacement, try plugging in your HDD after your system has fully booted into windows. If it locks up the system or is otherwise inaccessible, it might have suffered a catastrophic failure. (Hopefully it's backed up or not important data!)

I tried connecting the SATA cable to the HDD once the system was running but it doesn't seem to do anything. It doesn't show up in Disk Management or anything at least. Is there some kind of setting I need to enable to allow this?

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You have to have SATA hot plug enable in uefi/bios for HDD  to work that way ( plug when running ). 
 

ps. Use crystaldiskinfo to read the smart from HDD, and post the whole smart table here. 

the behavior you said could be also a bad SATA data cable, or connection, resulting in crc errors, and system hang.

   
 
 
 
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COOLER :  Thermalright Peerless Assassin 120 White + thermaltake toughfan 12 white + Thermal Grizzly - CPU Contact Frame Intel 13./14. +  Coollaboratory Liquid Ultra
GPU : MSI RTX 2070 Armor @GPU 2050MHz Mem 8200MHz -> USB C 10Gb/s cable 2m -> Unitek 4x USB HUB 10 Gb/s (Y-HB08003)
MOBO : MSI MEG Z690 UNIFY
RAM :  Corsair VENGEANCE DDR5 RAM 64 GB (2 x 32 GB) 6400 MHz CL32 (CMK64GX5M2B6400C32)
SSD : Intel Optane 905P 960GB U.2 (OS) + 2 x WD SN850X 4TB + 2 x PNY CS3140 2TB + ASM2824 PCIe switch -> 4 x Plextor M8PeG 1TB + flexiDOCK MB014SP-B -> Crucial MX500 2TB + GoodRam Iridium PRO 960GB + Samsung 850 Pro 512GB
HDD : WD White 18TB WD180EDFZ + SATA port multiplier adp6st0-j05 (JMB575) ->  WD Gold 8TB WD8002FRYZ + WD Gold 4TB WD4002FYYZ + WD Red PRO 4TB WD4001FFSX + WD Green 2TB WD20EARS
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HDD/SSD :  		XT-XINTE LM906 (JMS583) -> Plextor M8PeG 1TB + WD My Passport slim 1TB + LaCie Porsche Design Mobile Drive 1TB USB-C + Zalman ZM-VE350 -> Goodram IRDM PRO 240GB
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LCD :  LG 32UD59-B + LG flatron IPS236 -> Silverstone SST-ARM11BC
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MIC :  Tonor TC30 -> Mozos SB38
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CONTROLLERS :  Microsoft xbox series x controller pc (1VA-00002) -> brainwavz audio Controller Holder UGC2 + Microsoft xbox 360 wireless black + Ravcore Javelin
NET :  Intel x520-DA2 -> 2 x FTLX8571D3BCV-IT + 2 x ASUS ZenWiFi Pro XT12
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15 minutes ago, Taibe said:

I tried connecting the SATA cable to the HDD once the system was running but it doesn't seem to do anything. It doesn't show up in Disk Management or anything at least. Is there some kind of setting I need to enable to allow 

 install winpe or livecd on a flash drive and then boot with flash drive

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Thanks for the help but I'm going to avoid testing it any further as I'm just really tired from troubleshooting this all day and for fear of damaging the data that might remain on the disk even further. I'll try again tomorrow once the SATA to USB arrives and hopefully find a way to clone the drive or at least pull data from it. I've also just not got a drive either that can hold the data in the meantime!

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Here is an update, some advice would be appreciated!

I've installed a new SSD and it works perfectly. When I connect the old drive via the SATA->USB the drive is detected by the DiskManager in Windows however it remains inaccessible. It does not show up in Windows Explorer and I attempted with R-Studio, however it causes the software to not open while the drive is connected and crashes the software if its already open when I connect the drive. It doesn't lag my whole computer however both R-Studio and CrystalDisk struggled, however at least CrystalDisk managed to show the info I have attached. I have attempted to disable automounting to see if it would help but it didn't change the situation.

diskbroke.png

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1 hour ago, Taibe said:

Here is an update, some advice would be appreciated!

I've installed a new SSD and it works perfectly. When I connect the old drive via the SATA->USB the drive is detected by the DiskManager in Windows however it remains inaccessible. It does not show up in Windows Explorer and I attempted with R-Studio, however it causes the software to not open while the drive is connected and crashes the software if its already open when I connect the drive. It doesn't lag my whole computer however both R-Studio and CrystalDisk struggled, however at least CrystalDisk managed to show the info I have attached. I have attempted to disable automounting to see if it would help but it didn't change the situation.

diskbroke.png

What exactly does it show up as in disk management? Are you able to run a chkdsk command on it?

 

The problem is with the current pending sector count, it's likely some of those are part of the partition data itself, preventing that partition from showing up. You might have some luck with a 3rd party recovery software though, like disk drill, etc, since the drive is still working (as in, not completely dead), with the partition being the problem.

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5 hours ago, Ryker Robb said:

What exactly does it show up as in disk management? Are you able to run a chkdsk command on it?

 

The problem is with the current pending sector count, it's likely some of those are part of the partition data itself, preventing that partition from showing up. You might have some luck with a 3rd party recovery software though, like disk drill, etc, since the drive is still working (as in, not completely dead), with the partition being the problem.

It looks like this in Disk Management (Disk 3) and if I run a CHKDSK command on the drive it basically seems to stop responding. CMD doesn't crash all together, but it doesn't do anything further unless the drive is removed.

disk3.png

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2 hours ago, Taibe said:

It looks like this in Disk Management (Disk 3) and if I run a CHKDSK command on the drive it basically seems to stop responding. CMD doesn't crash all together, but it doesn't do anything further unless the drive is removed.

disk3.png

You might just need to give it more time. Drives with bad sectors can take a long time to fix. try it again, and give it a few hours and see what happens.

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The surface seems to be falling, I would copy the data somewhere asap if you don’t have a backup of it.

 

I would not be comfortable with this HDD and my data, to much of reallocated, and uncorrectable sectors.

   
 
 
 
Spoiler
CPU : Intel 14gen i7-14700K
COOLER :  Thermalright Peerless Assassin 120 White + thermaltake toughfan 12 white + Thermal Grizzly - CPU Contact Frame Intel 13./14. +  Coollaboratory Liquid Ultra
GPU : MSI RTX 2070 Armor @GPU 2050MHz Mem 8200MHz -> USB C 10Gb/s cable 2m -> Unitek 4x USB HUB 10 Gb/s (Y-HB08003)
MOBO : MSI MEG Z690 UNIFY
RAM :  Corsair VENGEANCE DDR5 RAM 64 GB (2 x 32 GB) 6400 MHz CL32 (CMK64GX5M2B6400C32)
SSD : Intel Optane 905P 960GB U.2 (OS) + 2 x WD SN850X 4TB + 2 x PNY CS3140 2TB + ASM2824 PCIe switch -> 4 x Plextor M8PeG 1TB + flexiDOCK MB014SP-B -> Crucial MX500 2TB + GoodRam Iridium PRO 960GB + Samsung 850 Pro 512GB
HDD : WD White 18TB WD180EDFZ + SATA port multiplier adp6st0-j05 (JMB575) ->  WD Gold 8TB WD8002FRYZ + WD Gold 4TB WD4002FYYZ + WD Red PRO 4TB WD4001FFSX + WD Green 2TB WD20EARS
EXTERNAL
HDD/SSD :  		XT-XINTE LM906 (JMS583) -> Plextor M8PeG 1TB + WD My Passport slim 1TB + LaCie Porsche Design Mobile Drive 1TB USB-C + Zalman ZM-VE350 -> Goodram IRDM PRO 240GB
PSU :  Super Flower leadex platinum 750 W biały -> Bitfenix alchemy extensions białe/białe + AsiaHorse 16AWG White 
UPS :  CyberPower CP1500EPFCLCD -> Brennenstuhl primera-line 8 -> Brennenstuhl primera-line 10
LCD :  LG 32UD59-B + LG flatron IPS236 -> Silverstone SST-ARM11BC
CASE :  Fractal R5 Biały + Lian Li BZ-H06A srebrny + 6 x Thermaltake toughfan 14 white + Thermalright TL-B8W
SPEAKERS :  Aune S6 Pro -> Topping PA3-B -> Polk S20e black -> Monoprice stand 16250
HEADPHONES :  TOSLINK 2m -> Aune S6 Pro -> 2 x Monoprice Premier 1.8m 16AWG 3-pin XLR -> Monoprice Monolith THX AAA 887 -> 4-pin XLR na 2 x 3.5mm 16 cores OCC 2m Cable -> HiFiMAN Edition XS -> sheepskin pads + 4-pin XLR na 2 x 2.5mm ABLET silver 2m  Cable -> Monoprice Monolith M1060 + Brainwavz HM100 -> Brainwavz sheepskin oval pads + Wooden double Ɪ Stand + Audio-Technica ATH-MSR7BK -> sheepskin pads + Multibrackets MB1893 + Sennheiser Momentum 3 +  Philips Fidelio X2HR/00 + JBL J88 White
MIC :  Tonor TC30 -> Mozos SB38
KEYBOARD : Corsair STRAFE RGB Cherry MX Silent (EU) + Glorious PC Gaming Race Stealth Slim - Full Size Black + PQI MyLockey
MOUSE :  Logitech MX ERGO + 2 x Logitech MX Performance + Logitech G Pro wireless + Logitech G Pro Gaming -> Hotline Games 2.0 Plus + Corsair MM500 3xl + Corsair MM300 Extended + Razer goliathus control
CONTROLLERS :  Microsoft xbox series x controller pc (1VA-00002) -> brainwavz audio Controller Holder UGC2 + Microsoft xbox 360 wireless black + Ravcore Javelin
NET :  Intel x520-DA2 -> 2 x FTLX8571D3BCV-IT + 2 x ASUS ZenWiFi Pro XT12
NAS :  Qnap TS-932X-2G -> Noctua NF-P14s redux 1200 PWM -> Kingston 16GB 2400Mhz CL14 (HX424S14IB/16) -> 9 x Crucial MX500 2TB ->  2 x FTLX8571D3BCV-IT -> 2 x Digitus (DK-HD2533-05/3)
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