Jump to content

Got a virus/trojan when I installed hwmonitor. What do I do if I cant clear it and mrt full scan do not work

Wazes
By Wazes
in Troubleshooting
 Share
Posted

Hello, I did a bios +windows(10) updated +reset yerterday and the first software I installed today (hwmonitor) the first option on the page was a trojan. I did a full scan with windows defender + mrt (custum where the virus and full pc) + cleanup files. 

 

I got pcappstore and nwjs for virus(name of the apps) 

Would be apprecied for any info to clean my pc 

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Quickest and best way: re-install from scratch. Yes, it's royal PITA, but at least it's gone for sure.

 

If you really want to try, give ClamAV a chance:

http://www.clamav.net/

Make sure you follow their directions installing, updating and using it.

 

Good luck and pay a little more attention next time 😛

"You don't need eyes to see, you need vision"

 

(Faithless, 'Reverence' from the 1996 Reverence album)

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Depending on Skills and Knowledge how to clean that out manually wth tools and by hand, either reformat and do a fresh install (the usually best way)

 

or try to find out which virus it is and search he net how to remove it "by hand" ... 

 

If your System is rather fresh with not much on it go the safe route and do a clean install.

Main System:

Anghammarad : Asrock Taichi x570, AMD Ryzen 7 5800X @4900 MHz. 32 GB DDR4 3600, some NVME SSDs, Gainward Phoenix RTX 3070TI

 

System 2 "Igluna" AsRock Fatal1ty Z77 Pro, Core I5 3570k @4300, 16 GB Ram DDR3 2133, some SSD, and a 2 TB HDD each, Gainward Phantom 760GTX.

System 3 "Inskah" AsRock Fatal1ty Z77 Pro, Core I5 3570k @4300, 16 GB Ram DDR3 2133, some SSD, and a 2 TB HDD each, Gainward Phantom 760GTX.

 

On the Road: Acer Aspire 5 Model A515-51G-54FD, Intel Core i5 7200U, 8 GB DDR4 Ram, 120 GB SSD, 1 TB SSD, Intel CPU GFX and Nvidia MX 150, Full HD IPS display

 

Media System "Vio": Aorus Elite AX V2, Ryzen 7 5700X, 64 GB Ram DDR4 3200 Mushkin, 1 275 GB Crucial MX SSD, 1 tb Crucial MX500 SSD. IBM 5015 Megaraid, 4 Seagate Ironwolf 4TB HDD in raid 5, 4 WD RED 4 tb in another Raid 5, Gainward Phoenix GTX 1060

 

(Abit Fatal1ty FP9 IN SLI, C2Duo E8400, 6 GB Ram DDR2 800, far too less diskspace, Gainward Phantom 560 GTX broken need fixing)

 

Nostalgia: Amiga 1200, Tower Build, CPU/FPU/MMU 68EC020, 68030, 68882 @50 Mhz, 10 MByte ram (2 MB Chip, 8 MB Fast), Fast SCSI II, 2 CDRoms, 2 1 GB SCSI II IBM Harddrives, 512 MB Quantum Lightning HDD, self soldered Sync changer to attach VGA displays, WLAN

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

If you just installed windows the easiest option would be to wipe the drive and reinstall. 

 

The official website for HWMonitor is www.cpuid.com 

Did you download from the official website or a different website? If you downloaded it from a different website can you send me the link to the website via a private message.

CPU: Intel i7 6700k  | Motherboard: Gigabyte Z170x Gaming 5 | RAM: 2x16GB 3000MHz Corsair Vengeance LPX | GPU: Gigabyte Aorus GTX 1080ti | PSU: Corsair RM750x (2018) | Case: BeQuiet SilentBase 800 | Cooler: Arctic Freezer 34 eSports | SSD: Samsung 970 Evo 500GB + Samsung 840 500GB + Crucial MX500 2TB | Monitor: Acer Predator XB271HU + Samsung BX2450

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
45 minutes ago, Wazes said:

Hello, I did a bios +windows(10) updated +reset yerterday and the first software I installed today (hwmonitor) the first option on the page was a trojan.

what just reset windows again. there is no point in doing anything more, it takes 20 minutes and you are back to fresh windows.

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×