truenas core TrueNAS Core UPS Connection issue.

[_Grid21]

Basically, I bought a UPS, I plugged it into my TrueNAS CORE Server, was able to at least find the right USB Port, and drive, but it's either not staying connected, or I have done something wrong, but I am getting this error message in the console and I have NO idea how to fix it. I tried asking in the TrueNAS Forums, but no one answered so I thought I'd try asking the lovely people here about it. Linux is not my main OS, but I do enjoy using TrueNAS and wanted to take care of it by plugging in a battery backup and configuring it correctly. The battery backup is a Cyber Power CP1350. If someone knows how to solve this, fix it, and get it working and stay working, I would be SOOO Grateful! 

 

 

This is the error message.

Jan 19 00:34:03 truenas 1 2024-01-19T00:34:03.487655-05:00 truenas.local root 4214 - - /usr/local/etc/rc.d/nut: WARNING: failed precmd routine for nut
Jan 19 00:34:03 truenas 1 2024-01-19T00:34:03.510418-05:00 truenas.local upsmon 4223 - - UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
Jan 19 00:34:03 truenas 1 2024-01-19T00:34:03.510430-05:00 truenas.local upsmon 4223 - - Communications with UPS ups@localhost:3493 lost
Jan 19 00:34:03 truenas 1 2024-01-19T00:34:03.798865-05:00 truenas.local collectd 4265 - - nut plugin: nut_connect: upscli_connect (localhost, 3493) failed: Connection failure: Connection refused
Jan 19 00:34:08 truenas 1 2024-01-19T00:34:08.562730-05:00 truenas.local upsmon 4223 - - UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
Jan 19 00:34:08 truenas 1 2024-01-19T00:34:08.562743-05:00 truenas.local upsmon 4223 - - UPS ups@localhost:3493 is unavailable
Jan 19 00:34:13 truenas 1 2024-01-19T00:34:13.578644-05:00 truenas.local upsmon 4223 - - UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
Jan 19 00:34:18 truenas 1 2024-01-19T00:34:18.601615-05:00 truenas.local upsmon 4223 - - UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
Jan 19 00:34:23 truenas 1 2024-01-19T00:34:23.704607-05:00 truenas.local collectd 4265 - - nut plugin: nut_connect: upscli_connect (localhost, 3493) failed: Connection failure: Connection refused
Jan 19 00:34:28 truenas 1 2024-01-19T00:34:28.935394-05:00 truenas.local upsmon 4222 - - upsmon parent: read

Attached are the screenshots of the config for the UPS, and the console error. 

[Gorgon]

1 hour ago, _Grid21 said:

Basically, I bought a UPS, I plugged it into my TrueNAS CORE Server, was able to at least find the right USB Port, and drive, but it's either not staying connected, or I have done something wrong, but I am getting this error message in the console and I have NO idea how to fix it. I tried asking in the TrueNAS Forums, but no one answered so I thought I'd try asking the lovely people here about it. Linux is not my main OS, but I do enjoy using TrueNAS and wanted to take care of it by plugging in a battery backup and configuring it correctly. The battery backup is a Cyber Power CP1350. If someone knows how to solve this, fix it, and get it working and stay working, I would be SOOO Grateful! 

 

 

This is the error message.

Jan 19 00:34:03 truenas 1 2024-01-19T00:34:03.487655-05:00 truenas.local root 4214 - - /usr/local/etc/rc.d/nut: WARNING: failed precmd routine for nut
Jan 19 00:34:03 truenas 1 2024-01-19T00:34:03.510418-05:00 truenas.local upsmon 4223 - - UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
Jan 19 00:34:03 truenas 1 2024-01-19T00:34:03.510430-05:00 truenas.local upsmon 4223 - - Communications with UPS ups@localhost:3493 lost
Jan 19 00:34:03 truenas 1 2024-01-19T00:34:03.798865-05:00 truenas.local collectd 4265 - - nut plugin: nut_connect: upscli_connect (localhost, 3493) failed: Connection failure: Connection refused
Jan 19 00:34:08 truenas 1 2024-01-19T00:34:08.562730-05:00 truenas.local upsmon 4223 - - UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
Jan 19 00:34:08 truenas 1 2024-01-19T00:34:08.562743-05:00 truenas.local upsmon 4223 - - UPS ups@localhost:3493 is unavailable
Jan 19 00:34:13 truenas 1 2024-01-19T00:34:13.578644-05:00 truenas.local upsmon 4223 - - UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
Jan 19 00:34:18 truenas 1 2024-01-19T00:34:18.601615-05:00 truenas.local upsmon 4223 - - UPS [ups@localhost:3493]: connect failed: Connection failure: Connection refused
Jan 19 00:34:23 truenas 1 2024-01-19T00:34:23.704607-05:00 truenas.local collectd 4265 - - nut plugin: nut_connect: upscli_connect (localhost, 3493) failed: Connection failure: Connection refused
Jan 19 00:34:28 truenas 1 2024-01-19T00:34:28.935394-05:00 truenas.local upsmon 4222 - - upsmon parent: read

Attached are the screenshots of the config for the UPS, and the console error.

You seem to have an issue with your config files and possibly a bad password or username. Unfortunately you'll have to dive down the black hole of NUT configuration. When I went down that rabbit hole under Ubuntu a couple of years back it took me many hours to get it working properly only to discover that the USB connection on the Cyber Power UPSes were flaky AF.

 

Time is money so I gave up, re-purposed the CyberPower UPS to other uses and went back to using Eaton UPSes with Network Modules.

 

You might try searching for recipes on FreeBSD forms for getting CyberPower UPSes working under NUT as the config should be identical to what TrueNAS Core uses for NUT.

[_Grid21]

22 hours ago, Gorgon said:

You seem to have an issue with your config files and possibly a bad password or username. Unfortunately you'll have to dive down the black hole of NUT configuration. When I went down that rabbit hole under Ubuntu a couple of years back it took me many hours to get it working properly only to discover that the USB connection on the Cyber Power UPSes were flaky AF.

 

Time is money so I gave up, re-purposed the CyberPower UPS to other uses and went back to using Eaton UPSes with Network Modules.

 

You might try searching for recipes on FreeBSD forms for getting CyberPower UPSes working under NUT as the config should be identical to what TrueNAS Core uses for NUT.

I understand what you told me, I am just always so afraid of messing up my install because I know Linux is not "idiot proof" and because It's storing data, I don't need to affect/lose anything. But I do want my UPS to talk to the server. The worst case is, I could just leave the USB cable unplugged and just shut the server down if the power goes out on me manually. Although, I guess I could take a snapshot of the server before messing around with it. Maybe that will cover my butt? 

 

EDIT: Also, as I understood it, you're supposed to leave the "username and password" as "default" according to the little question mark icon when I clicked it. 

Edited January 20 by _Grid21

[_Grid21]

On 1/19/2024 at 2:01 AM, Gorgon said:

You seem to have an issue with your config files and possibly a bad password or username. Unfortunately you'll have to dive down the black hole of NUT configuration. When I went down that rabbit hole under Ubuntu a couple of years back it took me many hours to get it working properly only to discover that the USB connection on the Cyber Power UPSes were flaky AF.

 

Time is money so I gave up, re-purposed the CyberPower UPS to other uses and went back to using Eaton UPSes with Network Modules.

 

You might try searching for recipes on FreeBSD forms for getting CyberPower UPSes working under NUT as the config should be identical to what TrueNAS Core uses for NUT.

Would you be able to help me, even remote, troubleshoot and get my Cyber Power UPS working with my TrueNAS Core Server?