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CRUCIAL T500 2tb M2 NVMe compatibility with Aorus Master z390

FoxTech83
Go to solution Solved by kokosnh,

If you want to buy different one, post here with PC spec, capacity, and budget, and  links to store, and/or price comparators for your region. 
then I will take a fast look, and tell you the best option out there.

 

Spoiler, T500 is not one of them. 

 

Good day, anyone encounter an error code C4 with DRAM led on with no post on a gigabyte aorus master z390 when using a T500 crucial m2 ssd.

I already have 2 M2 ssd on the system running with no issue.

As soon as I put the crucial on the pc won't post with a C4 code and error led on for dram.

This is what I tries so far.

- disconnect all sata and remove all m2 drives + gpu = no post.

- changed the RAM = no post.

- kept only 1 RAM= post ok but I need more ram on the system.

- RMA the crucial with a new one =same issue.

-latest bios and cleared it several times (cmos) + removed battery.

 

Crucial confirms thar my MOBO is compatible. GIGABYTE do not list it in the compatibility list (still this is an old MOBO so not sure if they are keeping it current).

Any help would be appreciated before I return it.

Nb: the m2 That works : Intel ssd6 (1Tb), lexar nm710 (1Tb) gen 4 4x.

My setup:

Aorus master Z390

I9 9900k 

32gb ram ( new ram are 2 dimm 16gb team t-force and previously 4x8gb vengance lpx )

750w psu

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If other M.2 SSD work in that one M.2 slot that T500 is. 
did you try that T500 in other M.2 slots?

 

if yes, then just return it, and buy a better SSD, as T500 is so overpriced, it hurts. 

   
 
 
 
Spoiler
CPU : Intel 14gen i7-14700K
COOLER :  Thermalright Peerless Assassin 120 White + thermaltake toughfan 12 white + Thermal Grizzly - CPU Contact Frame Intel 13./14. +  Coollaboratory Liquid Ultra
GPU : MSI RTX 2070 Armor @GPU 2050MHz Mem 8200MHz -> USB C 10Gb/s cable 2m -> Unitek 4x USB HUB 10 Gb/s (Y-HB08003)
MOBO : MSI MEG Z690 UNIFY
RAM :  Corsair VENGEANCE DDR5 RAM 64 GB (2 x 32 GB) 6400 MHz CL32 (CMK64GX5M2B6400C32)
SSD : Intel Optane 905P 960GB U.2 (OS) + 2 x WD SN850X 4TB + 2 x PNY CS3140 2TB + ASM2824 PCIe switch -> 4 x Plextor M8PeG 1TB + flexiDOCK MB014SP-B -> Crucial MX500 2TB + GoodRam Iridium PRO 960GB + Samsung 850 Pro 512GB
HDD : WD White 18TB WD180EDFZ + SATA port multiplier adp6st0-j05 (JMB575) ->  WD Gold 8TB WD8002FRYZ + WD Gold 4TB WD4002FYYZ + WD Red PRO 4TB WD4001FFSX + WD Green 2TB WD20EARS
EXTERNAL
HDD/SSD : 
XT-XINTE LM906 (JMS583) -> Plextor M8PeG 1TB + WD My Passport slim 1TB + LaCie Porsche Design Mobile Drive 1TB USB-C + Zalman ZM-VE350 -> Goodram IRDM PRO 240GB
PSU :  Super Flower leadex platinum 750 W biały -> Bitfenix alchemy extensions białe/białe + AsiaHorse 16AWG White 
UPS :  CyberPower CP1500EPFCLCD -> Brennenstuhl primera-line 8 -> Brennenstuhl primera-line 10
LCD :  LG 32UD59-B + LG flatron IPS236 -> Silverstone SST-ARM11BC
CASE :  Fractal R5 Biały + Lian Li BZ-H06A srebrny + 6 x Thermaltake toughfan 14 white + Thermalright TL-B8W
SPEAKERS :  Aune S6 Pro -> Topping PA3-B -> Polk S20e black -> Monoprice stand 16250
HEADPHONES :  TOSLINK 2m -> Aune S6 Pro -> 2 x Monoprice Premier 1.8m 16AWG 3-pin XLR -> Monoprice Monolith THX AAA 887 -> 4-pin XLR na 2 x 3.5mm 16 cores OCC 2m Cable -> HiFiMAN Edition XS -> sheepskin pads + 4-pin XLR na 2 x 2.5mm ABLET silver 2m  Cable -> Monoprice Monolith M1060 + Brainwavz HM100 -> Brainwavz sheepskin oval pads + Wooden double Ɪ Stand + Audio-Technica ATH-MSR7BK -> sheepskin pads + Multibrackets MB1893 + Sennheiser Momentum 3 +  Philips Fidelio X2HR/00 + JBL J88 White
MIC :  Tonor TC30 -> Mozos SB38
KEYBOARD : Corsair STRAFE RGB Cherry MX Silent (EU) + Glorious PC Gaming Race Stealth Slim - Full Size Black + PQI MyLockey
MOUSE :  Logitech MX ERGO + 2 x Logitech MX Performance + Logitech G Pro wireless + Logitech G Pro Gaming -> Hotline Games 2.0 Plus + Corsair MM500 3xl + Corsair MM300 Extended + Razer goliathus control
CONTROLLERS :  Microsoft xbox series x controller pc (1VA-00002) -> brainwavz audio Controller Holder UGC2 + Microsoft xbox 360 wireless black + Ravcore Javelin
NET :  Intel x520-DA2 -> 2 x FTLX8571D3BCV-IT + 2 x ASUS ZenWiFi Pro XT12
NAS :  Qnap TS-932X-2G -> Noctua NF-P14s redux 1200 PWM -> Kingston 16GB 2400Mhz CL14 (HX424S14IB/16) -> 9 x Crucial MX500 2TB ->  2 x FTLX8571D3BCV-IT -> 2 x Digitus (DK-HD2533-05/3)
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27 minutes ago, kokosnh said:

If other M.2 SSD work in that one M.2 slot that T500 is. 
did you try that T500 in other M.2 slots?

 

if yes, then just return it, and buy a better SSD, as T500 is so overpriced, it hurts. 

I tried it in the 3 slots (M2M, M2A, M2P). 

This is the replacement part. I am just wondering if anyone encountered the same issue.

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If you want to buy different one, post here with PC spec, capacity, and budget, and  links to store, and/or price comparators for your region. 
then I will take a fast look, and tell you the best option out there.

 

Spoiler, T500 is not one of them. 

 

   
 
 
 
Spoiler
CPU : Intel 14gen i7-14700K
COOLER :  Thermalright Peerless Assassin 120 White + thermaltake toughfan 12 white + Thermal Grizzly - CPU Contact Frame Intel 13./14. +  Coollaboratory Liquid Ultra
GPU : MSI RTX 2070 Armor @GPU 2050MHz Mem 8200MHz -> USB C 10Gb/s cable 2m -> Unitek 4x USB HUB 10 Gb/s (Y-HB08003)
MOBO : MSI MEG Z690 UNIFY
RAM :  Corsair VENGEANCE DDR5 RAM 64 GB (2 x 32 GB) 6400 MHz CL32 (CMK64GX5M2B6400C32)
SSD : Intel Optane 905P 960GB U.2 (OS) + 2 x WD SN850X 4TB + 2 x PNY CS3140 2TB + ASM2824 PCIe switch -> 4 x Plextor M8PeG 1TB + flexiDOCK MB014SP-B -> Crucial MX500 2TB + GoodRam Iridium PRO 960GB + Samsung 850 Pro 512GB
HDD : WD White 18TB WD180EDFZ + SATA port multiplier adp6st0-j05 (JMB575) ->  WD Gold 8TB WD8002FRYZ + WD Gold 4TB WD4002FYYZ + WD Red PRO 4TB WD4001FFSX + WD Green 2TB WD20EARS
EXTERNAL
HDD/SSD : 
XT-XINTE LM906 (JMS583) -> Plextor M8PeG 1TB + WD My Passport slim 1TB + LaCie Porsche Design Mobile Drive 1TB USB-C + Zalman ZM-VE350 -> Goodram IRDM PRO 240GB
PSU :  Super Flower leadex platinum 750 W biały -> Bitfenix alchemy extensions białe/białe + AsiaHorse 16AWG White 
UPS :  CyberPower CP1500EPFCLCD -> Brennenstuhl primera-line 8 -> Brennenstuhl primera-line 10
LCD :  LG 32UD59-B + LG flatron IPS236 -> Silverstone SST-ARM11BC
CASE :  Fractal R5 Biały + Lian Li BZ-H06A srebrny + 6 x Thermaltake toughfan 14 white + Thermalright TL-B8W
SPEAKERS :  Aune S6 Pro -> Topping PA3-B -> Polk S20e black -> Monoprice stand 16250
HEADPHONES :  TOSLINK 2m -> Aune S6 Pro -> 2 x Monoprice Premier 1.8m 16AWG 3-pin XLR -> Monoprice Monolith THX AAA 887 -> 4-pin XLR na 2 x 3.5mm 16 cores OCC 2m Cable -> HiFiMAN Edition XS -> sheepskin pads + 4-pin XLR na 2 x 2.5mm ABLET silver 2m  Cable -> Monoprice Monolith M1060 + Brainwavz HM100 -> Brainwavz sheepskin oval pads + Wooden double Ɪ Stand + Audio-Technica ATH-MSR7BK -> sheepskin pads + Multibrackets MB1893 + Sennheiser Momentum 3 +  Philips Fidelio X2HR/00 + JBL J88 White
MIC :  Tonor TC30 -> Mozos SB38
KEYBOARD : Corsair STRAFE RGB Cherry MX Silent (EU) + Glorious PC Gaming Race Stealth Slim - Full Size Black + PQI MyLockey
MOUSE :  Logitech MX ERGO + 2 x Logitech MX Performance + Logitech G Pro wireless + Logitech G Pro Gaming -> Hotline Games 2.0 Plus + Corsair MM500 3xl + Corsair MM300 Extended + Razer goliathus control
CONTROLLERS :  Microsoft xbox series x controller pc (1VA-00002) -> brainwavz audio Controller Holder UGC2 + Microsoft xbox 360 wireless black + Ravcore Javelin
NET :  Intel x520-DA2 -> 2 x FTLX8571D3BCV-IT + 2 x ASUS ZenWiFi Pro XT12
NAS :  Qnap TS-932X-2G -> Noctua NF-P14s redux 1200 PWM -> Kingston 16GB 2400Mhz CL14 (HX424S14IB/16) -> 9 x Crucial MX500 2TB ->  2 x FTLX8571D3BCV-IT -> 2 x Digitus (DK-HD2533-05/3)
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  • 1 month later...
On 12/29/2023 at 4:52 PM, FoxTech83 said:

Good day, anyone encounter an error code C4 with DRAM led on with no post on a gigabyte aorus master z390 when using a T500 crucial m2 ssd.

I already have 2 M2 ssd on the system running with no issue.

As soon as I put the crucial on the pc won't post with a C4 code and error led on for dram.

This is what I tries so far.

- disconnect all sata and remove all m2 drives + gpu = no post.

- changed the RAM = no post.

- kept only 1 RAM= post ok but I need more ram on the system.

- RMA the crucial with a new one =same issue.

-latest bios and cleared it several times (cmos) + removed battery.

 

Crucial confirms thar my MOBO is compatible. GIGABYTE do not list it in the compatibility list (still this is an old MOBO so not sure if they are keeping it current).

Any help would be appreciated before I return it.

Nb: the m2 That works : Intel ssd6 (1Tb), lexar nm710 (1Tb) gen 4 4x.

My setup:

Aorus master Z390

I9 9900k 

32gb ram ( new ram are 2 dimm 16gb team t-force and previously 4x8gb vengance lpx )

750w psu

Hi i have same your problem did you find solve ?

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