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Wrong address, should I order another order?

At0micMuff1n
By At0micMuff1n
in LTTStore.com Merch
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Posted

I placed an order with Paypal, completely missed the fact my paypal account was super old and had an old address. I've already sent an email to support, but should I purchase another order to ensure I get the free shipping deals (saved me $40), or should I have faith that support can rectify this?

 

Obviously I'm leaning towards having faith, but just want to make sure I'm covering all my bases.

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Posted

Why not ask them?
They know far better than randoms on a forum.

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Posted

Changing address is minor thing as long as order has yet to be processed. And if you got free shipping, changing address won't have effect on it.

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Posted

Given the sheer amount of order's they've received recently I'd bet that you still have some time so long as support is able to see your email. I honestly don't expect my orders to ship out til end of next week and not be here til either by the end of the following week or week before christmas.

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  • 2 weeks later...
Posted
  • Author

I talked with support. For anyone else that gets this issue, according to them you need to cancel the order and order again to change the address. Unfortunate, but thankfully they responded in time to cancel my order and have me reorder with the free shipping deal still online.

 

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