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help my cpu and gpu usage in genshin impact drop to 1.2 percent it only happends on genshin no other game

karmic tr
22 minutes ago, Fred Castellum said:

Can you give us more details on your system specs? And the problem? Are you actually getting in-game? 

its a laptop  intel iris and a i5 11th gen  before it would just freeze outa nowhere but now the fps dropped to 1 frame every 3 second with 1 percent cpu and gpu percentages and yes i can load into the game it actually loads in and runs perfectly 60 pfs smooth then it dropps after like 10 seconds 

 

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19 hours ago, karmic tr said:

i cant play the game and nothing i try helps image.png.e35d34042502c0a47d4b24bfdb409e49.png

Tried repairing the game? Click the three lines button next to the launch button in the launcher, then select "Repair Now".

Noelle best girl

 

PC specs:

CPU: AMD Ryzen 5 3600 3.6 GHz 6-Core Processor
CPU Cooler: Deepcool GAMMAXX 400 V2 64.5 CFM CPU Cooler
Motherboard: ASRock B450M Steel Legend Micro ATX AM4 Motherboard, BIOS P4.60
Memory: ADATA XPG 32GB GB (2 x 16GB) DDR4-3200 CL16 Memory
Storage: HP EX900 500 GB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive, PNY CS900 1 TB 2.5" Solid State Drive
Video Card: Colorful iGame RTX 4060 Ti 16GB
Power Supply: Cooler Master MWE Bronze V2 650 W 80+ Bronze Certified ATX Power Supply
Operating System: Microsoft Windows 10 Pro
Wireless Network Adapter: TP-Link TL-WN881ND 802.11a/b/g/n PCIe x1 Wifi adapter
Monitor: Acer QG240Y S3 24.0" 1920 x 1080 180Hz Monitor

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