5900X just installed... games crash

[davidrf]

Hi there, I just swapped my old 3700X for a 5900X with the system you can see in the signature. When I launch PUBG the game crashes after a minute or so, and the temps of the CPU reach 87-88°. Could that be the problem? Thanks

[Hinjima]

4 minutes ago, davidrf said:

Hi there, I just swapped my old 3700X for a 5900X with the system you can see in the signature. When I launch PUBG the game crashes after a minute or so, and the temps of the CPU reach 87-88°. Could that be the problem? Thanks

The game shouldn't crash from high temp but 87-88c while gaming is pretty darn high.. Bad mounting pressure on the cooler?  Did you clean the CPU cooler before putting it on the 5900x with new Thermal paste?

[tkitch]

That's a bit toasty.  Also, you should make sure you're up to date on the BIOS version, that might help.

 

[Allan B]

I would agree with the comments, I just went from a 3700x to a 5800x last week.   No issues with any games at all.   Temps are in the low 80's if I do a full CPU load. 

 

What type of cooler do you have? Did you get a new one with the 5900x?

 

 

[YoungBlade]

The Cryorig H5 isn't what I would pair with a 5900X, but when just gaming - especially a non-intensive game like PUBG - I still wouldn't expect it to get to nearly 90C.

 

Do you have PBO enabled? If so, I'd turn it off. The 3700X and 5900X are totally different beasts when it comes to power consumption, so if you were used to just letting your 3700X run unchained with no power limits, that was probably fine with that cooler, but it won't be fine anymore.

[davidrf]

I updated the BIOS, the chipset drivers, I tried to re-apply the thermal paste 3 times with noctua nh2... nothing!

 

I forgot one thing: when the PC was connected to my UPS (APC 650) the UPS gave a strange error (red light and 30 seconds beep) right before the game crashed!

[davidrf]

16 minutes ago, Allan B said:

I would agree with the comments, I just went from a 3700x to a 5800x last week.   No issues with any games at all.   Temps are in the low 80's if I do a full CPU load. 

 

What type of cooler do you have? Did you get a new one with the 5900x?

 

 

Cryorig H5 Universal and no, I didn't get a new one... I tried to use that.

[191x7]

I have a 5900x on the x570-p.

 

Have you verified your game files integrity in Steam?

Do that first.

[WereCat]

14 minutes ago, davidrf said:

I updated the BIOS

I'm assuming you've done this before installling the new CPU, in which case did you reset CMOS after you installed the new CPU?

[Ripred]

Is it only PUBG or have you tried other games or benchmarks?

[Ripred]

27 minutes ago, davidrf said:

I updated the BIOS, the chipset drivers, I tried to re-apply the thermal paste 3 times with noctua nh2... nothing!

 

I forgot one thing: when the PC was connected to my UPS (APC 650) the UPS gave a strange error (red light and 30 seconds beep) right before the game crashed!

And you did try plugging it directly into the wall instead of the UPS? 

[davidrf]

4 minutes ago, Ripred said:

Is it only PUBG or have you tried other games or benchmarks?

 

Cinebench does not seem to have problems... 

 

15 minutes ago, WereCat said:

I'm assuming you've done this before installling the new CPU, in which case did you reset CMOS after you installed the new CPU?

 

Yes I did!

 

2 minutes ago, Ripred said:

And you did try plugging it directly into the wall instead of the UPS? 

Yes! The crashes happens just the same. Now it's not just PUBG crashing, it's black screen and fans spinning at max speed with processes still running...

[davidrf]

Wait... now the game crashed with the 3700X too, and at 56°. WTF? Before crashing it gave numerous artefacts, like visual glitches... 

 

I'm running Cinebench and it seems to be no problem at all...

[Loki0111]

If the problem is persisting across two CPU's the problem is not the CPU.

 

Could be RAM, PSU, GPU. If any of the apps are dumping a crash log that might give you an indicator.

 

If you are getting visual glitches my money would be on the GPU.

[YoungBlade]

In addition to trading out the CPU, have you tried re-seating things in your system? RAM, power connectors, GPU and expansion cards, USB headers, etc.?

[davidrf]

Thanks to everyone, I found out the problem. It was mainly the GPU! I just had to re-seat that and the crashes were gone. In the meantime though I replaced the Cryorig H5 with a Thermalright PA 120 SE and even if I used the stock thermal paste with the PA, temperatures went down about 10/15° (!) compared to the Cryorig H5. Wow. Now I reached a maximun of 77° after half an hour of PUBG.

 

It's all fine and dandy now, except for the PSU error: it still makes a very long beep every now and then, with a red light on. I guess it is not powerful enough for the wattage I have now? Thanks.

[YoungBlade]

On 2/26/2023 at 6:21 AM, davidrf said:

Thanks to everyone, I found out the problem. It was mainly the GPU! I just had to re-seat that and the crashes were gone. In the meantime though I replaced the Cryorig H5 with a Thermalright PA 120 SE and even if I used the stock thermal paste with the PA, temperatures went down about 10/15° (!) compared to the Cryorig H5. Wow. Now I reached a maximun of 77° after half an hour of PUBG.

 

It's all fine and dandy now, except for the PSU error: it still makes a very long beep every now and then, with a red light on. I guess it is not powerful enough for the wattage I have now? Thanks.

750W should be perfectly sufficient for your system. I think the issue is either something going wrong with the PSU itself (I'm guessing you bought it a number of years ago now and brought it to this new platform?) or something with the power being delivered to it. For example, have you made sure that the outlet it's running through is grounded? Or something similar.

[davidrf]

9 hours ago, YoungBlade said:

750W should be perfectly sufficient for your system. I think the issue is either something going wrong with the PSU itself (I'm guessing you bought it a number of years ago now and brought it to this new platform?) or something with the power being delivered to it. For example, have you made sure that the outlet it's running through is grounded? Or something similar.

It is an old APC 650 CS. The red light that turns on says OVERLOAD. 

[BuzzingBee]

7 minutes ago, davidrf said:

It is an old APC 650 CS. The red light that turns on says OVERLOAD.

It's likely your system's total power consumption exceeds your UPS. When looking at the manual briefly it's shown it can load up to 400W. Not an expert which UPS to recommend but you probably need at least 1100VA for simulated sine wave UPS, or 750VA pure sine wave.

[YoungBlade]

4 hours ago, davidrf said:

It is an old APC 650 CS. The red light that turns on says OVERLOAD. 

Ah, you meant "UPS" not "PSU." Considering that you can have more than just your computer connected, and that it's going to take into account to total power draw of your system after PSU inefficiencies, and it's only 650VA, then yeah, I'm not surprised you're having issues.

[davidrf]

4 hours ago, YoungBlade said:

Ah, you meant "UPS" not "PSU." Considering that you can have more than just your computer connected, and that it's going to take into account to total power draw of your system after PSU inefficiencies, and it's only 650VA, then yeah, I'm not surprised you're having issues.

Yes, I meant UPS! My bad. I eyed an APC Easy-UPS BV - BV1000I with 1000VA but I can't seem to understand if it's pure sine wave or simulated sine wave.