Pc is not fully using my internet.

[Dreabnaut]

I have the most frustrating issue and I am at a complete loss here. Long story short my pc on Ethernet is not fully using my internet. Every other device I use utilized my internet just fine, I can run speed tests on my phone and get completely different results compared to my pc. Phone says I have 300 down but pc says I have 26 down. I don't know what it could be, maybe my router is old or it's a network issue with my provider but any help or advice would be appreciated.  

[MonkeyBomb]

Are you using the ethernet port on your motherboard?  Have you updated the drivers?  Is the computer set to DHCP or is the IP static?

[Applefreak]

2 minutes ago, Dreabnaut said:

I have the most frustrating issue and I am at a complete loss here. Long story short my pc on Ethernet is not fully using my internet. Every other device I use utilized my internet just fine, I can run speed tests on my phone and get completely different results compared to my pc. Phone says I have 300 down but pc says I have 26 down. I don't know what it could be, maybe my router is old or it's a network issue with my provider but any help or advice would be appreciated.  

Are you sure your computer is connected only via ethernet? Some board have WIFI and if that is on and you have a WIFI signal in your room Windows may use it instead. Older WIFI standards were really low speed. If not, check with a different ethernet cable. Make sure not to kink it or step on it.

[AbydosOne]

22 minutes ago, Dreabnaut said:

Phone says I have 300 down but pc says I have 26 down.

What tools are you using to determine this? "26" vs "300" looks very close to a "MB vs Mb" problem.

[MonkeyBomb]

25 minutes ago, AbydosOne said:

What tools are you using to determine this? "26" vs "300" looks very close to a "MB vs Mb" problem.

I never thought of that, seems possible.

[Dreabnaut]

1 hour ago, MonkeyBomb said:

Are you using the ethernet port on your motherboard?  Have you updated the drivers?  Is the computer set to DHCP or is the IP static?

Drivers Updated and using motherboard port. and it is on dhcp

[Dreabnaut]

1 hour ago, AbydosOne said:

What tools are you using to determine this? "26" vs "300" looks very close to a "MB vs Mb" problem.

using google and Ookla and they both use Mbs

 

[Dreabnaut]

1 hour ago, Applefreak said:

Are you sure your computer is connected only via ethernet? Some board have WIFI and if that is on and you have a WIFI signal in your room Windows may use it instead. Older WIFI standards were really low speed. If not, check with a different ethernet cable. Make sure not to kink it or step on it.

I'll have to check the cable but ive replaced it and my motherboard is only eithernet

[MonkeyBomb]

Have you tried a different port on your router/switch? have you run the windows network troubleshooter? have you scanned for malware?

 

What's your network layout like?

[Dreabnaut]

25 minutes ago, MonkeyBomb said:

Have you tried a different port on your router/switch? have you run the windows network troubleshooter? have you scanned for malware?

 

What's your network layout like?

Router was bought in 2019:

https://www.amazon.com/gp/product/B06Y64RC5Y/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&th=1 

 

I've ran windows network troubleshooter and scanned for malware multiple times. The Ethernet cable isn't some cheap cable, pretty sure it's cat 6. I did swap what port my cable was plugged into on the router.

I'm either thinking Spectrum is throttling me and/or my router is just old (doubt it but i could be wrong, don't know the average lifespan of routers)

[MonkeyBomb]

What internet speed are you paying for?

 

If your phone gets 300 it doesn't seem like your ISP is throttling.

 

Is this a new build? What motherboard are you using?

[Dreabnaut]

52 minutes ago, MonkeyBomb said:

What internet speed are you paying for?

 

If your phone gets 300 it doesn't seem like your ISP is throttling.

 

Is this a new build? What motherboard are you using?

Paying for 300 down and 10, Spectrum basic (I think). Build is somewhat new using a ROG STRIX B450-F GAMING. Think my board just needs a update?

[Cyberat]

Phones use TOWER Data Rates + Your Network Rates, chuck the cellphone numbers.

What does your ISP promise you ?

What does speedtest from your PC say ?

What is the configuration of your router ? Do you have bandwidth preferences setup ?

[Cyberat]

I have spectrum and it's showing currently ~350/11 DL/UL with idle latency of 14ms and a flat straight line. (no variance)

That is not to say you cannot have problems in your area, to include slow downs, but barring that, your PC should be near those numbers.

[Cyberat]

Wi-Fi is indeed sloware and will never be as fast as wired, windows seems to like to connect to wi-fi first, disable wi-fi if not using it.

[Dreabnaut]

17 hours ago, Cyberat said:

Phones use TOWER Data Rates + Your Network Rates, chuck the cellphone numbers.

What does your ISP promise you ?

What does speedtest from your PC say ?

What is the configuration of your router ? Do you have bandwidth preferences setup ?

PC says 26 down. Spectrum says I should have 300 down and I'm hardwired to my router. Bandwidth not an issue (I dont think, only have 2 phones, 3 alexas, and my PC)

[Cyberat]

Depends on the router, but that is not the problem I was talking about.

Inside the router settings you can reserve bandwidth for an IP range, for wi-fi, for anything you want.

Defaults should be no reservations, but I don't know the history of your router.

Also 3 major spyware devices and 2 minor ones... You want to visit your router often, just for cleanup.

But let's try to pinpoint the problem, given you checked local area for Spectrum timeouts and everything is top shape.

Go into your router and turn off wi-fi. Restart router, after it turns that off. Restart PC.

Check speed again.