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i7 8565U CPU Throttling and capping performance with low temps and whithout any bottleneck

Hello, my hp pavilion 14 x360 has always been unreliable when it comes to performance, but lately i've started investigating and I really can't find an answer for that. I'll refer to Rocket League as it's the game i play the most.

With only the game open, it gets 110-120fps stable and easily on 1080p, but as soon as something else is running (like discord or spotify), the performance is really capped, with stuttering as low as 20fps, but generally stable around 50 to 80.

 

I've always thought it was the MX250 gpu's fault, but I realized that when underperforming, the gpu starts running at 30 to 60%, instead of the 100% it gets when performing fully. It doesn't seem to be a RAM problem, as the 16gb are far from full.

The cpu, instead, caps it's performance heavily, with extremely low usage and clock speed (as low as 0.5ghz, while under lighter load it stays usually between 2.5 and 3.5). Checking out windows' built in resource monitor (resmon) you can see that the max speed is much lower under load, as if it was throttling, but at the same time, checking HWMonitor, the temps are around 70C, or in general lower that it's supposed ceiling, and i don't think it's a power usage problem, as the cpu is perfectly capable of running at it's max speed, while respecting it's TDP.

 

Obviously this problem applies to a degree to any usage of the PC, not just gaming, as it starts struggling at quite random times (even opening a single app like discord, or the file manager) sometimes it seems like the CPU doesn't understand when to be ready lol (idk what im talking about clearly). Sometimes i get to play somewhat smoothly even with discord open, if i wait a couple of minutes it seems like the cpu understands how to manage the load and it goes of fine, but sometimes it doesn't.

 

I think the solution might be undervolting, but I have no idea why, because i can't understand the problem, and sadly voltage control is locked on this machine and i can't tweak any of that.

I can't really find similar threads online, i'll provide more data if someone asks and knows where to look, because i really don't know what to look for except what i've posted (these are some , thanks in advance.

 

resource monitor when switching to a heavier load, the cpu heeeavily throttles:

resmon_edp.thumb.jpg.f6f0fd3b2c99f98937538eea928b1585.jpg


HWMonitor under load, some of these values (VID, core usages) randomly swing between max and min, idk

 

HWMonitor_edp.jpg.d070f2473df9733bfa43520c13f723e5.jpg

 

 

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Yeah you need to undervolt it. Try XTU or Throttlestop. You are hitting 91C and max package wattage so it's throttling down. I had a matebook pro x with the same CPU and I repasted, reapplying thermal pads, and undervolted and it stopped behaving sporadically. 

ƆԀ S₱▓Ɇ▓cs: i7 6ʇɥפᴉƎ00K (4.4ghz), Asus DeLuxe X99A II, GT҉X҉1҉0҉8҉0 Zotac Amp ExTrꍟꎭe),Si6F4Gb D???????r PlatinUm, EVGA G2 Sǝʌǝᘉ5ᙣᙍᖇᓎᙎᗅᖶt, Phanteks Enthoo Primo, 3TB WD Black, 500gb 850 Evo, H100iGeeTeeX, Windows 10, K70 R̸̢̡̭͍͕̱̭̟̩̀̀̃́̃͒̈́̈́͑̑́̆͘͜ͅG̶̦̬͊́B̸͈̝̖͗̈́, G502, HyperX Cloud 2s, Asus MX34. פN∩SW∀S 960 EVO

Just keeping this here as a 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40 minutes ago, BuckGup said:

Yeah you need to undervolt it. Try XTU or Throttlestop. You are hitting 91C and max package wattage so it's throttling down. I had a matebook pro x with the same CPU and I repasted, reapplying thermal pads, and undervolted and it stopped behaving sporadically. 

So you'd say it hits those point once and never reaches them again? I didn't consider it because while monitoring it never actually reached even 80C, but i guess it just stops even trying.
I think undervolting is off limits on this one, it's locked in the BIOS and as far i can understand you can't do much about it (i think it was always locked so i can't even roll back), maybe i'll try repasting when i get a desktop so i don't risk killing my only machine hahaha. Thank you.

 

edit: *never reaches them again* as in it doesn't reach them in that session

Edited by e_d_p_9
clarification
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22 minutes ago, e_d_p_9 said:

I think undervolting is off limits on this one, it's locked in the BIOS and as far i can understand you can't do much about it

You can use throttlestop to undervolt and also unlock power limits incase its power throttling

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