[SOLVED] Switch not playing nice with Samsung TV

[YellowJersey]

Hi everyone,

 

 Looking for a bit of help. I have a Samsung UN55RU8000FXZC TV and a Nintendo Switch. Recently, I purchased Skyward Sword HD and the Switch did an update, but now the TV goes crazy whenever the Switch is connected via HDMI. Symptoms include: switching between "Game Mode On" and "Game Mode Off," random and frequent disconnects where TV doesn't detect any signal, sudden black screen for a few seconds before picture returns. I tried swapping out Skyward Sword for a different game and got the same result, so I know it's not the game card. TV firmware has been updated, but it didn't fix the issue. I'd previously gamed on the Switch no problem, but after the update after inserting the Skyward Sword HD card, it's completely unplayable on my TV.

 

 Any ideas?

Solution:

1. Unplug everything from the TV.
2. Remove power plug (I waited 10 minutes). 
3. Plug TV in and reset TV by holding power button on remote until Samsung logo comes up.

4. Verify HDMI settings are correct in system settings.

5. Plug in Switch (I used HDMI 1) and power on

 

at this point the TV quickly detected my Switch and labeled it as such, also restoring the swap to game modeON when the Switch is turned on.

 

After that I plugged in the rest of the home entertainment items and have had no problems.

[Surestgarlic2]

try different hdmi port

[YellowJersey]

1 minute ago, Surestgarlic2 said:

try different hdmi port

I've tried all the hdmi ports with various different cables (including the cable the Switch came with), but that hasn't worked.

[Surestgarlic2]

Just now, YellowJersey said:

I've tried all the hdmi ports with various different cables (including the cable the Switch came with), but that hasn't worked.

what is the tv model

[YellowJersey]

Just now, Surestgarlic2 said:

what is the tv model

UN55RU8000FXZC

[Surestgarlic2]

1 minute ago, YellowJersey said:

UN55RU8000FXZC

i wish I could help but I really don't know how

[YellowJersey]

SOLVED!

Solution found at https://eu.community.samsung.com/t5/tv/i-can-t-connect-my-nintendo-switch-to-samsung-tv/td-p/1651871

Not sure if you’ve solved this but here what I did.

1. Unplug everything from the TV.
2. Remove power plug (I waited 10 minutes). 
3. Plug TV in and reset TV by holding power button on remote until Samsung logo comes up.

4. Verify HDMI settings are correct in system settings.

5. Plug in Switch (I used HDMI 1) and power on

 

at this point the TV quickly detected my Switch and labeled it as such, also restoring the swap to game modeON when the Switch is turned on.

 

After that I plugged in the rest of the home entertainment items and have had no problems.