#&*!ing AMD GPU drivers, worth nothing, please help!

[Radium_Angel]

GPU: Radeon FirePro W7000

Driver: The one from Windows Update (dated: 12/11/2019)

OS: Win10 Enterprise LTSC

 

Background: I installed the OS and used the AMD drivers and would get about once a day the error message that the update won't run on this OS stating something to the effect of it's a 16 bit application (way to go AMD)

So I nuked the entire thing from orbit (for unrelated reasons) and just stuck with the Windows Update driver, which seemed to work just fine.

 

Until it didn't.

What I get is this file:

C:\Users\[me]\AppData\Local\AMD\CN\cimmanifest.exe is a 16bit application and can't run.

 

From what I can tell, it's the AMD update driver part of the Radeon Pro settings.

How in Hades do I disable it from checking for updates?

I've deleted the entire directory, it comes back.

I've looked for services and start-ups, no luck.

The Radeon Pro settings have a million and one options, and if it's in there, I've missed it entirely.

 

Any help here?

[Eighjan]

15 minutes ago, Radium_Angel said:

OS: Win10 Enterprise LTSC

Is that a 32-bit or 64-bit OS?  Yes; I'm, "thick" when it comes to Enterprise OS's...

 

EDIT:

Might be STBO, but have you DDU'd the incumbent drivers?

Edited June 6, 2021 by Eighjan

[Radium_Angel]

35 minutes ago, Eighjan said:

Is that a 32-bit or 64-bit OS?  Yes; I'm, "thick" when it comes to Enterprise OS's...

 

EDIT:

Might be STBO, but have you DDU'd the incumbent drivers?

64bit.

I didn't DDU, though I tried that in the past install with no success

[Eighjan]

3 minutes ago, Radium_Angel said:

64bit.

I didn't DDU, though I tried that in the past install with no success

DDU works best if you Restart to Safe Mode...

What do you get with Win10 64-bit W7000 driver from AMD driver page?

[Radium_Angel]

Just now, Eighjan said:

What do you get with Win10 64-bit W7000 driver from AMD driver page?

The same issue, only it starts days after I install them, rather than weeks.

 

[Eighjan]

3 minutes ago, Radium_Angel said:

The same issue, only it starts days after I install them, rather than weeks.

 

Looks to me like a DDU session in Safe Mode may be required to nuke ALL known drivers... then re-run the AMD version on a fresh, full restart.

 

Shift+Restart will get you into the right menu selector, then Troubleshoot & Advanced.  You get a list; choose Safe Mode (no networking) & run DDU.

Remove Intel & nVidia, first - w/o restart - then AMD.

 

[Radium_Angel]

Just now, Eighjan said:

then re-run the AMD version on a fresh, full restart.

You are missing the point I think.

I used the AMD drivers on the 1st install of the OS I did, and it was even worse. Every day I'd get that error about the AMD updater not being compatible with the OS.

So when I wiped everything out, I stuck with the MS-supplied drivers, which seemed to work fine, until recently, when that updater utility reared it's ugly head.

 

Nuking the drivers and starting fresh I do not think will solve the issue, as it hasn't in the past. I need to find a way to disable AMD's driver from trying to auto-update

[Eighjan]

3 minutes ago, Radium_Angel said:

You are missing the point I think.

I used the AMD drivers on the 1st install of the OS I did, and it was even worse. Every day I'd get that error about the AMD updater not being compatible with the OS.

So when I wiped everything out, I stuck with the MS-supplied drivers, which seemed to work fine, until recently, when that updater utility reared it's ugly head.

 

Nuking the drivers and starting fresh I do not think will solve the issue, as it hasn't in the past. I need to find a way to disable AMD's driver from trying to auto-update

I can only think, then, of reseating the card & power connectors... aside from that, I'm stumped.

Does the card get correctly seen in Windows...?

[Radium_Angel]

13 minutes ago, Eighjan said:

I can only think, then, of reseating the card & power connectors... aside from that, I'm stumped.

Does the card get correctly seen in Windows...?

Yes, the card behaves fine, Windows sees it, etc, it's just the driver wants to run the updater, an the updater isn't 64bit compatible (it seems) and I simply wish to turn off the updating process which seems to be buried somewhere in the Radeon Pro settings.

[Eighjan]

4 minutes ago, Radium_Angel said:

Yes, the card behaves fine, Windows sees it, etc, it's just the driver wants to run the updater, an the updater isn't 64bit compatible (it seems) and I simply wish to turn off the updating process which seems to be buried somewhere in the Radeon Pro settings.

That I have no idea about; sorry...

Seems odd to have a 16-bit updater, only.

 

EDIT:
Is this link any use?

[Bitter]

Oddly enough I was having a similar issue with a 'legacy' AMD card in a work PC with Win10 64bit as well, 'Home' version I think. I would get a tray popup about updating the drivers because a newer version was out and I couldn't squash it from checking for updates. I fixed the issue by swapping to a slightly newer card and a healthy dose of fughettaboutit.

 

In your situation, what happens if you delete the exe then bone the permissions on the folder so no one can write to it? How about letting the AMD driver install just extract to the C:\AMD folder then kill the driver install and install the drivers from device manager with the 'I have my own disk' method to cut all the cruft?

 

https://webcache.googleusercontent.com/search?q=cache:6fEFShqD16gJ:https://community.amd.com/t5/drivers-software/cimmanifest-exe-not-compatible/td-p/47368+&cd=3&hl=en&ct=clnk&gl=us&client=firefox-b-1-d

You might find something of use in there...

[xAcid9]

Can't you just stop Radeon service running at startup? 

Or do a manual install of the driver w/o Radeon software. 

[Mark Kaine]

5 hours ago, Radium_Angel said:

need to find a way to disable AMD's driver from trying to auto-update

You need to find the service when its running, that shouldnt be too difficult, then disable it entirely, if that for whatever reason doesnt work, rename the process to "xxxAMDwhatever.bak"

 

 

Worked with "AMDcrashreporter.exe" which cannot be disabled in any other way on my machine.

 

[Radium_Angel]

9 hours ago, Bitter said:

I fixed the issue by swapping to a slightly newer card and a healthy dose of fughettaboutit.

Not really an option, given today's GPU prices.

9 hours ago, Bitter said:

You might find something of use in there...

Yeah I saw that when I went looking for solutions.

6 hours ago, xAcid9 said:

Can't you just stop Radeon service running at startup? 

I can, but that also disables the custom fan curve...

6 hours ago, xAcid9 said:

Or do a manual install of the driver w/o Radeon software. 

With the pro drivers they seem one in the same

4 hours ago, Mark Kaine said:

You need to find the service when its running, that shouldnt be too difficult, then disable it entirely

See above, it kills the custom fan curve.

9 hours ago, Bitter said:

what happens if you delete the exe then bone the permissions on the folder so no one can write to it?

That seems to be the direction I'm going to have to go, seems like such a shoddy workaround but AMD isn't leaving me much choice

[Mark Kaine]

31 minutes ago, Radium_Angel said:

See above, it kills the custom fan curve.

I meant the update service, you know when the radeon settings look to update they have to start some service, at least i find that likely .

But, if you already found another service that does the trick and custom fancurve is your only problem you could just use Afterburner?  

[Radium_Angel]

5 hours ago, Mark Kaine said:

I meant the update service, you know when the radeon settings look to update they have to start some service, at least i find that likely .

But, if you already found another service that does the trick and custom fancurve is your only problem you could just use Afterburner?  

Have been unable to find the AMDUpdateService, it doesn't seem to be a separate process.

THe Radeon Pro drivers have a built-in fancurve setting, which I use. I'd hate to kill off one program only to have to install another one to replace it, but AMD may leave me no choice...

[xAcid9]

Not really familar with Radeon Pro driver but on normal Radeon driver it will ask if you want to enable auto update AFTER it finished installing the driver. Did you get that prompt?

[Radium_Angel]

21 minutes ago, xAcid9 said:

Not really familar with Radeon Pro driver but on normal Radeon driver it will ask if you want to enable auto update AFTER it finished installing the driver. Did you get that prompt?

Nope, got nothing...

[khemmis]

Sorry if this notifies everyone here, but I'm unable to find much about this issue and created an account to say this has also been giving me problems, but in a rather severe way, for several months. At some point, Win10 seemed to stop playing nice with my W7000. Regardless of whether or not I install the Radeon Pro driver myself, I get the same issue. Windows update automatically installs an AMD driver even when I tell it not to with every setting I can find. I can only prevent this by pausing all Windows auto-updates for as long as it will let me. I know when I forget to do so because if the driver gets installed (through any method), my monitor goes black and I'm only able to get anything to display by restarting into Recovery, then Safe Mode. After this, I have to use DDU and immediately upon restart, go and pause updates again. I'm left with "Microsoft Basic Display Adapter" in the device manager, registered to the same PCI slot where the card is. 
To be honest, I don't mind not having the Radeon interface. Sure, I'm probably not getting the most out of the card, but it's the fact that Windows Update doing anything seems to knock my PC unconscious that annoys me. Is it possible that this decade-old card just isn't supported anymore? It was the oldest part of the system when I built it in 2017, whereas everything else was state-of-the-market in 2017 (and still works fine, thank you very much). 

[Radium_Angel]

2 hours ago, khemmis said:

Sorry if this notifies everyone here, but I'm unable to find much about this issue and created an account to say this has also been giving me problems, but in a rather severe way, for several months. At some point, Win10 seemed to stop playing nice with my W7000. Regardless of whether or not I install the Radeon Pro driver myself, I get the same issue. Windows update automatically installs an AMD driver even when I tell it not to with every setting I can find. I can only prevent this by pausing all Windows auto-updates for as long as it will let me. I know when I forget to do so because if the driver gets installed (through any method), my monitor goes black and I'm only able to get anything to display by restarting into Recovery, then Safe Mode. After this, I have to use DDU and immediately upon restart, go and pause updates again. I'm left with "Microsoft Basic Display Adapter" in the device manager, registered to the same PCI slot where the card is. 
To be honest, I don't mind not having the Radeon interface. Sure, I'm probably not getting the most out of the card, but it's the fact that Windows Update doing anything seems to knock my PC unconscious that annoys me. Is it possible that this decade-old card just isn't supported anymore? It was the oldest part of the system when I built it in 2017, whereas everything else was state-of-the-market in 2017 (and still works fine, thank you very much). 

It's a right royal PITA isn't it? It's why I swore off AMD cards, their drivers are shit.

Get a program called ShutUp10

You can then (even with the Home version of Windows 10) stop updates for good.