google Google wants to delete my account because I'm not old enough

[Thommie0208]

Hello everyone,

 

A few days ago I tried to verify my age, which is under 16, so they told my I needed to change it with proof to an age over 16.

I did that, they accepted the proof and my age changed to 2003 which is old enough. So it should have been fine but just know I recieved an e-mail that my account will be deleted in 12 days. What should I do?

 

Greetings,

Thomas

[Dutch_Master]

You're not old enough, you shouldn't have the account. Period. Nuisance, sure, but there's a reason: accountability. Unless you get approval from a parent or legal guardian, make sure you update your contacts with new info (new non-Google account) before the expiry date.

[WereCatf]

5 minutes ago, Thommie0208 said:

What should I do?

I have no idea how to get them to not delete your account, but you should probably get an email - address elsewhere, like e.g. outlook.com , and then move all of your online - accounts to use that instead -- if you have e.g. a Steam - account, change it over to the new email - address.

[AbydosOne]

5 minutes ago, Thommie0208 said:

Hello everyone,

 

A few days ago I tried to verify my age, which is under 16, so they told my I needed to change it with proof to an age over 16.

I did that, they accepted the proof and my age changed to 2003 which is old enough. So it should have been fine but just know I recieved an e-mail that my account will be deleted in 12 days. What should I do?

 

Greetings,

Thomas

Google Takeout everything you care about and then wait until you're not in violation of their terms of service.

[Thommie0208]

1 minute ago, Dutch_Master said:

You're not old enough, you shouldn't have the account. Period. Nuisance, sure, but there's a reason: accountability. Unless you get approval from a parent or legal guardian, make sure you update your contacts with new info (new non-Google account) before the expiry date.

Well my mom does approve of it, but how can I let google know this?

[AMD A10-9600P]

You're not old enough to have the account though, as ridiculous as it is, you probably can't fight this. Google won't care if your mum approves or not.

[lieder1987]

8 minutes ago, Thommie0208 said:

Well my mom does approve of it, but how can I let google know this?

It is about their liability, and not your lack of approval.

[aisle9]

Download your contacts, your calendar, anything stored on your Google Drive, etc., then set up a new email address elsewhere.

 

How did Google find out you were 12?

[Thommie0208]

1 minute ago, aisle9 said:

Download your contacts, your calendar, anything stored on your Google Drive, etc., then set up a new email address elsewhere.

 

How did Google find out you were 12?

I tried to verify my account and put in 2005, since I thought the legal age here was 13 but it is 16. That is how they got notified of it

[NunoLava1998]

You'll have to basically migrate everything to a new email, oof. Try to do that in the twelve days you have.

[aisle9]

44 minutes ago, Thommie0208 said:

I tried to verify my account and put in 2005, since I thought the legal age here was 13 but it is 16. That is how they got notified of it

...even if it was 13, you'd still be under that

 

Yeah, as others have said, export everything, forward every email you care about to a new account from a provider that allows 12-year-olds to sign up, and go from there. Your Google account is toast. Time to move on.

[Thommie0208]

35 minutes ago, aisle9 said:

...even if it was 13, you'd still be under that

 

Yeah, as others have said, export everything, forward every email you care about to a new account from a provider that allows 12-year-olds to sign up, and go from there. Your Google account is toast. Time to move on.

It is 2021 not 2018 though so I'm 15 but that doesn't really matter, it's underage anyway.

Thanks for the advice though