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try searching up the error codes from the manifacturer of your products

Anything i've written between the * and * is not meant to be taken seriously.

keep in mind that helping with problems is hard if you aren't specific and detailed.

i'm also not a professional, (yet) so make sure to personally verify important information as i could be wrong.

 

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Which motherboard?

Which CPU?

All cables connected to the 2060? (Power cables and display cable(s))?

PC Specs - AMD Ryzen 7 5800X3D MSI B550M Mortar - 32GB Corsair Vengeance RGB DDR4-3600 @ CL16 - ASRock RX7800XT 660p 1TBGB & Crucial P5 1TB Fractal Define Mini C CM V750v2 - Windows 11 Pro

 

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1 minute ago, Tikes said:

I dont know the manufacturer 

 

do you have the box that contains the motherboard and the gpu,

do you have the order confirmation from your purchase? that should include what manufacturer made what parts.

Anything i've written between the * and * is not meant to be taken seriously.

keep in mind that helping with problems is hard if you aren't specific and detailed.

i'm also not a professional, (yet) so make sure to personally verify important information as i could be wrong.

 

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1 minute ago, DriftMan said:

Use DDU, check the "Uninstall and turn off (recommended for changing GPU)", uninstall your GT710, put your RTX 2060 in the upper PCIe 3.0 x16, plug it in propperly until the lock clicks, connect the PSU cables to the GPU, turn on the computer

And tell us if it's showing anything

Okay thanks

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6 minutes ago, Tikes said:

Its a 1155 dont know make i5 2400 and yes 

That's pretty old. There are a lot of issues with Sandy Bridge motherboards and new graphics cards. Update your BIOS to the latest version (has to be 2012 or newer usually).

It's an incompatibility between the UEFI ROM on the card and your legacy BIOS system.

PC Specs - AMD Ryzen 7 5800X3D MSI B550M Mortar - 32GB Corsair Vengeance RGB DDR4-3600 @ CL16 - ASRock RX7800XT 660p 1TBGB & Crucial P5 1TB Fractal Define Mini C CM V750v2 - Windows 11 Pro

 

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Just now, NelizMastr said:

That's pretty old. There are a lot of issues with Sandy Bridge motherboards and new graphics cards. Update your BIOS to the latest version (has to be 2012 or newer usually).

It's an incompatibility between the UEFI ROM on the card and your legacy BIOS system.

Should I still try ddu?

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Just now, Tikes said:

Should I still try ddu?

DDU is useless if you can't even get to the BIOS. DDU only works for not getting a display when it loads Windows.

PC Specs - AMD Ryzen 7 5800X3D MSI B550M Mortar - 32GB Corsair Vengeance RGB DDR4-3600 @ CL16 - ASRock RX7800XT 660p 1TBGB & Crucial P5 1TB Fractal Define Mini C CM V750v2 - Windows 11 Pro

 

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3 minutes ago, Tikes said:

No its a prebuilt I got 

do you not have a receipt from the purchase?

Anything i've written between the * and * is not meant to be taken seriously.

keep in mind that helping with problems is hard if you aren't specific and detailed.

i'm also not a professional, (yet) so make sure to personally verify important information as i could be wrong.

 

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1 minute ago, Tikes said:

No ... 

okay, can you look inside your case, and see if there is a company name slapped somewhere on the motherboard or the gpu.

maybe even a logo?

Anything i've written between the * and * is not meant to be taken seriously.

keep in mind that helping with problems is hard if you aren't specific and detailed.

i'm also not a professional, (yet) so make sure to personally verify important information as i could be wrong.

 

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1 minute ago, Tikes said:

I found a barcode

barcode?

Anything i've written between the * and * is not meant to be taken seriously.

keep in mind that helping with problems is hard if you aren't specific and detailed.

i'm also not a professional, (yet) so make sure to personally verify important information as i could be wrong.

 

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2 minutes ago, flashiling said:

okay, can you look inside your case, and see if there is a company name slapped somewhere on the motherboard or the gpu.

maybe even a logo?

On the pc system information under baseboard product it shows nothing and same for baseboard version 

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Just now, Tikes said:

On the pc system information under baseboard product it shows nothing and same for baseboard version 

There's no logo on the front anywhere? Like Medion, Lenovo, Dell, HP?

PC Specs - AMD Ryzen 7 5800X3D MSI B550M Mortar - 32GB Corsair Vengeance RGB DDR4-3600 @ CL16 - ASRock RX7800XT 660p 1TBGB & Crucial P5 1TB Fractal Define Mini C CM V750v2 - Windows 11 Pro

 

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16 minutes ago, Tikes said:

So its a lenovo mobo done by computer specialists 

Without access to an exact model number of the PC and the latest BIOS, there's nothing you can do to fix this, I'm afraid. Worst case scenario, the board might even have a whitelist for PCIe cards, which means cards not on that list will never work.

 

I'd sell the PC and get something custom built with a newer platform to put the 2060 in. The i5 is far too slow to max it out anyway. Even at 1440p.

If you're low on cash, a B75 or Z77 motherboard should also do. They're new enough to support UEFI and old enough to support the i5-2400.

PC Specs - AMD Ryzen 7 5800X3D MSI B550M Mortar - 32GB Corsair Vengeance RGB DDR4-3600 @ CL16 - ASRock RX7800XT 660p 1TBGB & Crucial P5 1TB Fractal Define Mini C CM V750v2 - Windows 11 Pro

 

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