Red light on motherboard

[justinebarrios99]

So I just bought myself an aorus b450 elite bundled with a ryzen 5 2600. I turned on the power and saw the cpu icon on my motherboard glow red. I checked the manual that cam with the box and saw that my cpu might not be working properly, any fix?

[WhitetailAni]

Can you get a speaker to connect for beep codes?

[TetraSky]

Is the computer working?

Can you boot into Windows at all?

[justinebarrios99]

Just now, TetraSky said:

Is the computer working?

Can you boot into Windows at all?

Not at all. I hooked up my monitor, but nothing posted. 

[Tristerin]

Reseat CPU

If doesnt help

Try 1 ram stick in the second slot away from the mobo

If it doesnt help

Something is wrong - google "breadboarding a PC" and follow the instructions to figure out which piece of hardware is at fault.

[TetraSky]

Just now, justinebarrios99 said:

Not at all. I hooked up my monitor, but nothing posted. 

Did you hook the monitor to the back of the GPU or the rear-io of the motherboard? Did you make sure the Source was correct on the monitor?

[Tristerin]

Just now, justinebarrios99 said:

Not at all. I hooked up my monitor, but nothing posted. 

Just to confirm, you plugged the monitor into the GPU, not the motherboard outputs?  Either way the red LED would likely keep it from posting

[justinebarrios99]

1 minute ago, TetraSky said:

Did you hook the monitor to the back of the GPU or the rear-io of the motherboard? Did you make sure the Source was correct on the monitor?

No, I connected it to my gpu not the motherboard. I always double check the cables. 

[justinebarrios99]

3 minutes ago, Tristerin said:

Reseat CPU

If doesnt help

Try 1 ram stick in the second slot away from the mobo

If it doesnt help

Something is wrong - google "breadboarding a PC" and follow the instructions to figure out which piece of hardware is at fault.

I’ll try 1 ram stick first then the other one if I still get the red light. 

[TetraSky]

All power connectors seems to be connected... 24pin and 8pin...

Can you double check the CPU, to make sure an accident didn't happen where pins got bent during installation in the socket?

 

If the CPU looks fine and still doesn't work afterward... You may have gotten a DOA CPU and it might be worth contacting the store where you've bought them to know if they can help or initiate an RMA.

[justinebarrios99]

Update: I used my old board(asus tuf b350m) and the it posted, it also reads the cpu. Now I’m trying to put my old cpu(ryzen 3 1300x) to the b450 elite. If it still glows red(the cpu indicator), does it mean that the board is defective?

[TetraSky]

5 minutes ago, justinebarrios99 said:

Update: I used my old board(asus tuf b350m) and the it posted, it also reads the cpu. Now I’m trying to put my old cpu(ryzen 3 1300x) to the b450 elite. If it still glows red(the cpu indicator), does it mean that the board is defective?

Very likely, yes. Either that, or for some reason you need to update the board for it to support the CPU... Which shouldn't be the case considering it technically supports 2000 series out of the box (Unless the revision changed and somehow that requires a new BIOS update)

[justinebarrios99]

Update 2: first I just put the cpu(1300x) to my new board and no gpu, the motherboard lit up but there were 3 red lights that pop(cpu, gpu, vga). Then I shut it down the put my gpu in with a monitor and then cpu remained, gpu and vga red line disappeared. Does this indicate that the motherboard is defective?

[justinebarrios99]

21 minutes ago, TetraSky said:

Very likely, yes. Either that, or for some reason you need to update the board for it to support the CPU... Which shouldn't be the case considering it technically supports 2000 series out of the box (Unless the revision changed and somehow that requires a new BIOS update)

But how do I update the bios if I can’t boot the motherboard, genuinely asking, first time building a pc. 

[Tristerin]

9 minutes ago, justinebarrios99 said:

But how do I update the bios if I can’t boot the motherboard, genuinely asking, first time building a pc. 

How to Update Your BIOS Part 2: Q-Flash and BIOS Recovery (aorus.com)

 

I dont have experience with Gigabyte boards, but I believe this has Q-Flash which can be used without a CPU, and just a USB stick with the correct BIOS on it.

 

BTW - that board...cant...not have the right BIOS for that CPU.  However its worth trying imho.  

 

IMHO if you tried 2 diff CPU's and can confirm they work in other boards (and it kind of means you arent inserting them wrong by this time!) then Id RMA the board as defective.

[TetraSky]

25 minutes ago, justinebarrios99 said:

Update 2: first I just put the cpu(1300x) to my new board and no gpu, the motherboard lit up but there were 3 red lights that pop(cpu, gpu, vga). Then I shut it down the put my gpu in with a monitor and then cpu remained, gpu and vga red line disappeared. Does this indicate that the motherboard is defective?

Most likely dead motherboard, yes.

But, you mentioned another PC. Can you try with the Power supply of that other PC? It could also just be that the new power supply is defective and somehow cannot provide power to the CPU.

 

[justinebarrios99]

39 minutes ago, TetraSky said:

Most likely dead motherboard, yes.

But, you mentioned another PC. Can you try with the Power supply of that other PC? It could also just be that the new power supply is defective and somehow cannot provide power to the CPU.

 

I actually used the power supply before that I was going to use with the new board, so that’s already a big no to the power supply. At this point, might as well RMA it. I’m too newbie to do the Q-FLASH thing, and too broke to find someone to repair it. I’ll just wait and see with the seller. Thank you very much!

[WkdPaul]

* thread moved to the Troubleshooting section *