PSU DOA LOL

[Gazereths]

Just starting a build, tested the PSU with a jumper tool......No fan spin. Plugged it into an old motherboard and the motherboard posted no issues. Huh?

 

Checked specs it's not a zero RPM fan that only ramps up when under load. Looked inside the case of the PSU and:

 

 

Yep the fan isn't connected! Never seen that before on a new PSU. Not sure how it earned it's QC Passed sticker lmao.

[BlueChinchillaEatingDorito]

10 minutes ago, Gazereths said:

Just starting a build, tested the PSU with a jumper tool......No fan spin. Plugged it into an old motherboard and the motherboard posted no issues. Huh?

 

Checked specs it's not a zero RPM fan that only ramps up when under load. Looked inside the case of the PSU and:

 

Yep the fan isn't connected! Never seen that before on a new PSU. Not sure how it earned it's QC Passed sticker lmao.

RMA time. 

[kelvinhall05]

What PSU is this?

[akio123008]

3 minutes ago, BlueChinchillaEatingDorito said:

RMA time.

Or just pop it open and plug the fan back in.

[Guest]

1 minute ago, akio123008 said:

Or just pop it open and plug the fan back in.

Which will void the warranty.

 

16 minutes ago, Gazereths said:

Not sure how it earned it's QC Passed sticker lmao.

You're assuming they actually have QC.  

[CommanderAlex]

4 minutes ago, akio123008 said:

Or just pop it open and plug the fan back in.

DISCHARGE the caps before opening to prevent electrocution and or serious harm !!!! 

Also its a new PSU so send it back to the retailer and claim its defective. 

[BlueChinchillaEatingDorito]

11 minutes ago, akio123008 said:

Or just pop it open and plug the fan back in.

bye bye warranty 

[akio123008]

20 minutes ago, jonnyGURU said:

Which will void the warranty.

That's assuming they'd find out.

 

I'd just go ahead and plug the damned thing in, but I agree the right thing to do would be to send it back to the retailer.

 

Perhaps you could fix it it with some tweezers or something from the outside so you avoid opening up the unit. (should you try that, be careful, you could end up ruining stuff or getting shocked, I wouldn't recommend going that way anyway if you don't know what you're doing)

[BlueChinchillaEatingDorito]

1 minute ago, akio123008 said:

That's assuming they'd find out.

 

I'd just go ahead and plug the damned thing in, but I agree the right thing to do would be to send it back to the retailer.

 

Perhaps you could fix it it with some tweezers or something from the outside so you avoid opening up the unit.

Some PSUs hide some of the screws to remove the outer casing underneath a warranty sticker. Unless you're some god at removing stickers, it's pretty hard to remove them without damaging it. And even if you could, reapplying them to make them look non-tampered with is another challenge.

[akio123008]

Just now, BlueChinchillaEatingDorito said:

Some PSUs hide some of the screws to remove the outer casing underneath a warranty sticker.

Yeah I know. Most of them do. But you know, it's possible you're lucky and it doesn't have those.

[seon123]

22 minutes ago, akio123008 said:

Yeah I know. Most of them do. But you know, it's possible you're lucky and it doesn't have those.

Where did you tell them to only do it if they do not have those stickers...? From your original post, it seemed like you were telling them to open it and plug the fan back in, no matter if it had a warranty sticker. Could you point out the part where you specify this?

50 minutes ago, akio123008 said:

Or just pop it open and plug the fan back in.

 

[Gazereths]

1 hour ago, kelvinhall05 said:

What PSU is this?

It's an Aerocool 700w. Not the best quality PSU but is fine, used them plenty before, never had any issues.

38 minutes ago, akio123008 said:

That's assuming they'd find out.

 

I'd just go ahead and plug the damned thing in, but I agree the right thing to do would be to send it back to the retailer.

 

Perhaps you could fix it it with some tweezers or something from the outside so you avoid opening up the unit. (should you try that, be careful, you could end up ruining stuff or getting shocked, I wouldn't recommend going that way anyway if you don't know what you're doing)

I'm a pretty experienced builder and regularly strip used psu's down to clean them out. But I didn;t want to do that and void the warranty.

 

I managed to get in there with 2 plastic paintbrush handles (tiny little things) and plug the thing back in. Took me longer than it would to take the thing apart though. I was close to RMA with amazon but wanted to get this build started tonight.  Plus being near Xmas shipping is taking longer and longer.

[Guest]

10 minutes ago, Gazereths said:

It's an Aerocool 700w. Not the best quality PSU but is fine, used them plenty before, never had any issues.

Then you've been lucky.

 

And this time you were slightly unlucky.

 

And next time you might be very unlucky.

 

It's a garbage PSU.  Send it back.

 

[Gazereths]

3 minutes ago, jonnyGURU said:

Then you've been lucky.

 

And this time you were slightly unlucky.

 

And next time you might be very unlucky.

 

It's a garbage PSU.  Send it back.

 

What would be your 'go to' PSU for mid range systems? Something that doesn't cost the earth.

[akio123008]

38 minutes ago, seon123 said:

it seemed like you were telling them to open it and plug the fan back in

Ha yes I was. As I mentioned, I'd just plug it back in. I wouldn't even think about warranty tbh.

 

Edit: the OP just worded pretty much what I'd think in this situation:

26 minutes ago, Gazereths said:

but wanted to get this build started tonight.

 

Then it was mentioned it voids warranty, which I do think is a fair point. So I suggested you may still get away with it, since you may just be lucky and have a psu without those stickers.

 

 

 

[seon123]

3 minutes ago, Gazereths said:

What would be your 'go to' PSU for mid range systems? Something that doesn't cost the earth.

That would depend on what you're powering, and where you're buying from.

[Mark Kaine]

20 minutes ago, Gazereths said:

What would be your 'go to' PSU for mid range systems? Something that doesn't cost the earth.

I know you didn't ask me but be quiet! pure power seems to be really good, you basically never hear something bad about them... 

 

 

for example my 500w psu should theoretically be at its max with my gpu, yet I barely hear it, it barely gets even warm and fans are spinning really low.

 

the only time I had the feeling it might be at its limit was with rx580, that thing ran hot as hell, had really low performance and probably drew a lot of power on top of it... 

[Gazereths]

3 minutes ago, seon123 said:

That would depend on what you're powering, and where you're buying from.

Im in the UK (England)

 

Mid range builds, usually nothing more than a Ryzen 5 / i5  and a 1660 / RX570. If I do a high end build I'll get a high end PSU especially for that. I'd just like to stock up on a few PSU's that would be good and affordable for budget to midrange systems.

[seon123]

1 minute ago, Gazereths said:

Im in the UK (England)

 

Mid range builds, usually nothing more than a Ryzen 5 / i5  and a 1660 / RX570. If I do a high end build I'll get a high end PSU especially for that. I'd just like to stock up on a few PSU's that would be good and affordable for budget to midrange systems.

Pure Power 11 400W (and CM variant), and Corsair CX450M seem like the cheapest decent options for those sort of systems. For a bit more, you could get the TX550M or Formula 450W