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Corsair ST100 RGB lagging

Eliptic
By Eliptic
in Troubleshooting
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So I've had a Corsair ST100 headset stand for around 2 years now, however, for the majority of this time the RGB appears to be extremely laggy when plugged into a USB 3.0 port on my motherboard; I can also see that the model of the headset stand in ICUE also appears to have laggy lighting so it knows that there is something wrong. I tested the stand in a USB 2.0 port on my PC and it seemed to stop the lag, but Corsair recommends that I connect the device to a 3.0 port to fully utilise the 2 USB 3.1 ports on the device. Some methods I have tried to fix it include:

 

- Reinstalling ICUE

- Force updating ST100 drivers

- Reinstalling Windows

- Using different USB 3.0 ports

 

As I paid quite a lot for this product I would like to find a solution sometime soon. Thanks again 

PC SPECS: i7 - 3820, 32GB GSkill DDR3 RAM, 2TB Seagate Hybrid Drive, Intel 240GB SSD, Corsair Spec Omega Case, Strix GTX 1060 6GB, Corsair H150i Pro RGB, Corsair CX850M PSU

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Posted

Have you checked device manager to make sure the USB ports are all working properly themselves?

Right click on start, click on device manager, does anything have a yellow question mark or exclamation point?

If so, print screen it and post.

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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Nope, No issues here :(

 

 

image.png.f546bd37c62c9973061705af3bf1c258.png

PC SPECS: i7 - 3820, 32GB GSkill DDR3 RAM, 2TB Seagate Hybrid Drive, Intel 240GB SSD, Corsair Spec Omega Case, Strix GTX 1060 6GB, Corsair H150i Pro RGB, Corsair CX850M PSU

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Have you tried it on another system to determine if its hardware or software?

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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1 minute ago, cr8tor said:

Have you tried it on another system to determine if its hardware or software?

Yes I have. Works perfectly on other devices

PC SPECS: i7 - 3820, 32GB GSkill DDR3 RAM, 2TB Seagate Hybrid Drive, Intel 240GB SSD, Corsair Spec Omega Case, Strix GTX 1060 6GB, Corsair H150i Pro RGB, Corsair CX850M PSU

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Have you tested other USB 3 devices on this machine (bypassing this device) to see if they work ok?

I assume so but just in case.

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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43 minutes ago, cr8tor said:

Have you tested other USB 3 devices on this machine (bypassing this device) to see if they work ok?

I assume so but just in case.

If you mean do other USB 3devices work properly. Then yes, I have a lot of other USB 3 peripherals and they all work fine 

PC SPECS: i7 - 3820, 32GB GSkill DDR3 RAM, 2TB Seagate Hybrid Drive, Intel 240GB SSD, Corsair Spec Omega Case, Strix GTX 1060 6GB, Corsair H150i Pro RGB, Corsair CX850M PSU

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What mobo do you have? You never posted it and its not in your signature.

And are you using a front port or back port and/or have tried both?

Have you updated the bios on the mobo yet?

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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2 hours ago, cr8tor said:

What mobo do you have? You never posted it and its not in your signature.

And are you using a front port or back port and/or have tried both?

Have you updated the bios on the mobo yet?

Asus P9X79 Deluxe. 

 

Ok so I just tried the front USB port and that seems to work. So the issue must lie within my motherboard right? The BIOS is up to date so what else could it be?

PC SPECS: i7 - 3820, 32GB GSkill DDR3 RAM, 2TB Seagate Hybrid Drive, Intel 240GB SSD, Corsair Spec Omega Case, Strix GTX 1060 6GB, Corsair H150i Pro RGB, Corsair CX850M PSU

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24 minutes ago, Eliptic said:

So the issue must lie within my motherboard right?

Sounds like it yes.

If the front port was acting up and not the back, it could be the cable or what not up front.

Where its the back port (which is also usually on a different controller) i do suspect its a mobo issue.

Since the bios is up to date already, i dont have suggestions for you short of mobo replacement.

If you really wanted it working and not poking out the front, you might pick up a USB 3 card to drop in and get some rear ports.

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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6 hours ago, cr8tor said:

Sounds like it yes.

If the front port was acting up and not the back, it could be the cable or what not up front.

Where its the back port (which is also usually on a different controller) i do suspect its a mobo issue.

Since the bios is up to date already, i dont have suggestions for you short of mobo replacement.

If you really wanted it working and not poking out the front, you might pick up a USB 3 card to drop in and get some rear ports.

I'm going to try reinstalling the BIOS later today, if that doesn't work I'll probably go with a USB 3.0 card. Thanks for the help man 

PC SPECS: i7 - 3820, 32GB GSkill DDR3 RAM, 2TB Seagate Hybrid Drive, Intel 240GB SSD, Corsair Spec Omega Case, Strix GTX 1060 6GB, Corsair H150i Pro RGB, Corsair CX850M PSU

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7 hours ago, Eliptic said:

I'm going to try reinstalling the BIOS later today, if that doesn't work I'll probably go with a USB 3.0 card. Thanks for the help man 

No problem and good luck.

 

Enjoy the holidays if you celebrate them and have a long and prosperous life either way. 🙂

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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1 hour ago, cr8tor said:

No problem and good luck.

 

Enjoy the holidays if you celebrate them and have a long and prosperous life either way. 🙂

Sorry to bother you again. Hope all is well :)

 

I've come back to my PC again and the lag continues when plugged into the front IO. 

 

Maybe the issue lies within something other than the motherboard

PC SPECS: i7 - 3820, 32GB GSkill DDR3 RAM, 2TB Seagate Hybrid Drive, Intel 240GB SSD, Corsair Spec Omega Case, Strix GTX 1060 6GB, Corsair H150i Pro RGB, Corsair CX850M PSU

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4 minutes ago, Eliptic said:

and the lag continues when plugged into the front IO

So it seemed ok for a while then, and now has issues?

If so, does it do the same thing on the back port as far as working ok sometimes, and not other times?

Daily driver (looking to upgrade mobo and cpu spring of 2021)   --- The only time I sort by price from high to low is when I am shopping for CPU's and GPU's (looking for a cheap i7-7700k though)
Mobo: ASRock Z170 Extreme7+  CPU: i7-6700K @ 4.6MHz OC  Cooling: Corsair H115i Hydro  Memory: TridentZ 32GB @ 3600MHz  GPU: EVGA 2070 FTW3 ULTRA+ (OC'd 50/300)  
PSU: Corsair HX850i   Storage: 980 Pro 1TB, 950 PRO 512Mb, (2)ADATA SU800 1TB  Keyboard: Logitech G910  Mouse: Logitech G502   Headset: Logitech G930 UPS: APC Pro 1500 S

Unraid box providing network routing, home automation services, and media services ( I love unraid!)

USB Key: SanDisk 16GB Ultra Fit  Mobo: Intel DX79SR Extreme+  CPU: i7-3820  Memory: 16Gb Kingston HyperX Predator  Storage: (cache)480gb Micron SSD (1)8TB HDD (1) 4TB HDD  
GPU: MSI GTX 1650 4GT LP OC (passed through to Emby)  NIC: Intel I350-T4 4-port Gb (passed through to PFSense)  UPS: APC PRO 1000
Docker Containers: Emby and Home-Assistant-Core  Virtual machines: PFsense ( I love PFSense!)

Family machines
Mobo: Asus Prime H310M-E  CPU: Intel Core i3-9100F  Cooling: Deepcool Gammaxx 400  Memory: Teamgroup Elite Plus DDR4 16GB  Storage: Silicon Power 1TB NVMe M.2  
GPU: Asus GTX 1660 Super 6GB or EVGA 1070 FTW 8GB  PSU: Thermaltake Smart 500W 80+  UPS: APC XS 1300


As well as a number of other machines, a ton of parts, miles of cables, and who knows what else!
Private message me for quicker assistance. I also build and ship custom machines at a really fair price.

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42 minutes ago, cr8tor said:

So it seemed ok for a while then, and now has issues?

If so, does it do the same thing on the back port as far as working ok sometimes, and not other times?

No on the back port it never works. The front port worked yesterday then i noticed lag again since this morning 

PC SPECS: i7 - 3820, 32GB GSkill DDR3 RAM, 2TB Seagate Hybrid Drive, Intel 240GB SSD, Corsair Spec Omega Case, Strix GTX 1060 6GB, Corsair H150i Pro RGB, Corsair CX850M PSU

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