laptop Laptop Underperformance Issues

[DingusDongus]

UPDATE 11/10/20:

GUYS. We have finally found a solution for the issue that was causing for this to happen. SO, what caused this issue of unnecessary power-throttling? Apparently, the latest BIOS update (update 305) for the FX505GT has been screwing with everyone lately because something in that update makes the laptop severely underperform for some reason. There has been talks about the new update, but speculation says that it's buggy, so DON'T update. The way I fixed my issue was from the Asus ZenTalk forums website, and surprisingly, IT WAS ALREADY FIXED AWHILE BACK? Around October 28 was when a fix was found for it, and all it took was turning off Asus services from the msconfig window... wow. Here is where it was: https://zentalk.asus.com/en/discussion/38789/tuf-gaming-fx505gt-laptop-not-performing-well

 

MORAL OF THE STORY: Asus, please treat us FX505 users with dignity, please.

 

(DISCLAIMER: I am by no means a computer guru. I am simply a dude who has little to no knowledge about fixing computers and just wants to play video games.)

 

Hey, so I have this laptop, the ASUS Tuf Gaming laptop, with these specs:

(I used to have 16 gb of RAM, but I took one stick out for diagnostic purposes)

 

Original purchase date: November 2019

 

So around October 19 or 20, I noticed that when I turned on my laptop, the fans wouldn't turn on like it should. I also noticed that there was quite some lag when opening up browswers and programs. While I was in a Zoom meeting, something that happens once in a blue moon occured: I got Blue Screened. This was the first actual time I got one, so I was extremely puzzled. I then came back, turned on Task Manager, and saw the very thing that haunts me to this day:

See, my laptop, in its prime time, usually handles stuff like Zoom calls, games, etc. with relative ease, but now it just lags behind everything. I did a whole bunch of diagnostics, consultations with friends, and Googling, and found some tad bits of evidence as to why my CPU got crippled. So before all this happened, I enjoyed live streaming, video editing, and other fun activities on my laptop, which admittedly, did put a lot of strain on my CPU, but I was careless in my judgement to notice. So I pose a couple questions to the LTT forums:

 

- What are some possible issues and circumstances that are causing my CPU to underclock/underperform?

 

- Should I get another CPU to replace this one, if possible?

 

- If not, then should I get another laptop, preferably that is capable of handling strenuous tasks?

 

- If so, then what brand is the most reliable when it comes to making laptops?

 

- If I do ever get a new laptop, what are some preventative measures to stop this from happening ever again?

 

UPDATE 10/28/20:

After doing some more research, I may have another lead as to why my laptop's performance went down. So apparently, what it's doing is "throttling," which is when it reduces the clock speeds to prevent the CPU from overheating. To further prevent said issues, the manufacturer, ASUS, applied thermal paste onto the CPU as a means to cool it down more. As you can see where this is going, I'm speculating that the thermal paste in my laptop has already worn out, which therefore caused the CPU to overheat and thus throttling to keep it at low temperatures. I don't think this is plausible as the CPU started underperforming the day after it worked fine.

 

A user by the name of killer5247 had also provided some insight in the replies to this post. He said that the Armoury Crate, the program that controls all of the fan profiles, RGB config, etc., had recent updates in its BIOS and firmware, which may have caused issues with the CPU, which therefore went haywire and started underclocking. I'm not too sure if that is true or not, but it does make some sense. Before all this mess had happened, the laptop was perfectly fine (I think?); it was able to run Streamlabs and Minecraft Shaders pretty well, and it could handle video editing too. Right after the day that it worked fine—this is assuming that it happened overnight—it started to slow down.

Edited November 10, 2020 by DingusDongus
A FIX HAS BEEN FOUND!

[Pixel5]

well first of all taking out one stick of memory will slow you down a bit as the memory is now not running in dual channel anymore but thats not your problem here.

 

my guess is these are energy saving settings which are clocking down the CPU, maybe you even have some 3rd party software on the laptop that controls these things.

 

its also important to note that you mostly only get the maximum performance when you are plug into the charger.

 

Overall if you want to have much better performance the new ryzen 4700h or 4800h would give you a ton more performance, but never EVER take out the 2nd ram stick on these laptops as ryzen heavily benefits from fast memory.

[DingusDongus]

3 hours ago, Pixel5 said:

well first of all taking out one stick of memory will slow you down a bit as the memory is now not running in dual channel anymore but thats not your problem here.

 

my guess is these are energy saving settings which are clocking down the CPU, maybe you even have some 3rd party software on the laptop that controls these things.

 

its also important to note that you mostly only get the maximum performance when you are plug into the charger.

 

Overall if you want to have much better performance the new ryzen 4700h or 4800h would give you a ton more performance, but never EVER take out the 2nd ram stick on these laptops as ryzen heavily benefits from fast memory.

I had the same issue even when I had 16 gb, so I don't think that was the issue. Sorry for not being specific.

[killer5247]

Bro I am having the same issue with my tuf fx505gt I am seriously crying I think it's because of the armoury crate update

[DingusDongus]

31 minutes ago, killer5247 said:

Bro I am having the same issue with my tuf fx505gt I am seriously crying I think it's because of the armoury crate update

Same... I think what they did, after doing some research, was that they were messing with the package TDP, which for a 9th gen i5-9300h, can handle 95W. However, as I'm checking the Intel XTU (Extreme Tuning Utility), it's at an abysmal 4-8W.

Asus really has to fix this issue right away, lest I'm stuck at 1-4 fps while playing Minecraft lmao.

[killer5247]

32 minutes ago, DingusDongus said:

Same... I think what they did, after doing some research, was that they were messing with the package TDP, which for a 9th gen i5-9300h, can handle 95W. However, as I'm checking the Intel XTU (Extreme Tuning Utility), it's at an abysmal 4-8W.

Asus really has to fix this issue right away, lest I'm stuck at 1-4 fps while playing Minecraft lmao.

Bruh I saw that too on throttlestop although after I have reinstalled windows my processor is going upto 4ghz because it cleaned my C-drive and drivers I won't be updating armoury crate or any asus driver for now until they find a fix I wasted my whole night