I need help, I don't know what else to do!!

[Travis473]

I have an acer aspire E15-575G. I recently ordered a new motherboard because my old one had power problems. I don't know why but for some reason while gaming my processor doesn't turbo to max speed. In fact, the clock speeds start off at max when the game is launched then clocks down to anywhere from 50 to about 70% speed. I've tried everything and nothing works. Even setting it to max speed with software or power plans which is fine and it does stay at the max turbo speed of 3114MHz. The problem is once I launch a game and it loads properly the clock speed drops. The temperatures are absolutely fine and the games don't lag or stutter but I just know I'm not getting the full performance of my system which I do want. If anyone has had this experience or knows how to fix it please help me

[DoctorNick]

What is your temps? Download Hwinfo64 and have it running while gaming. 

Also from Intel product sheet of 7200U:

 

 Games typically don't use a single core only.

 

[Naijin]

19 minutes ago, Travis473 said:

I have an acer aspire E15-575G. I recently ordered a new motherboard because my old one had power problems. I don't know why but for some reason while gaming my processor doesn't turbo to max speed. In fact, the clock speeds start off at max when the game is launched then clocks down to anywhere from 50 to about 70% speed. I've tried everything and nothing works. Even setting it to max speed with software or power plans which is fine and it does stay at the max turbo speed of 3114MHz. The problem is once I launch a game and it loads properly the clock speed drops. The temperatures are absolutely fine and the games don't lag or stutter but I just know I'm not getting the full performance of my system which I do want. If anyone has had this experience or knows how to fix it please help me

What cpu are you using in that laptop?

[LogicalDrm]

-> Moved to Troubleshooting

[Travis473]

31 minutes ago, Naijin said:

What cpu are you using in that laptop?

It's an i5-7200U

[Travis473]

34 minutes ago, DoctorNick said:

What is your temps? Download Hwinfo64 and have it running while gaming. 

Also from Intel product sheet of 7200U:

 

 Games typically don't use a single core only.

 

yes but each core reaches 3.1GHz. I had the i5-6200U motherboard first and it always ran at 2700-2800MHz when gaming which is the turbo boost frequency

[Naijin]

1 minute ago, Travis473 said:

It's an i5-7200U

Well, according to the Intel website, that cpu should get a base speed of 2.5 GHz. Is it going below 2.5 GHz when gaming? If it is at 2.5 GHz, it is performing just as Intel intended.

[Travis473]

Just now, Naijin said:

Well, according to the Intel website, that cpu should get a base speed of 2.5 GHz. Is it going below 2.5 GHz when gaming? If it is at 2.5 GHz, it is performing just as Intel intended.

it's going below 2.5 otherwise I would be fine with it. Outside of gaming it ranges between 2.5-3.1GHz but when I run a game it slows down.

[Naijin]

Just now, Travis473 said:

it's going below 2.5 otherwise I would be fine with it. Outside of gaming it ranges between 2.5-3.1GHz but when I run a game it slows down.

How far is it slowing down?

[Travis473]

2 minutes ago, Naijin said:

How far is it slowing down?

it sometimes goes down to 1400/1500MHz. Currently running Fortnite at 2300 though so I'm checking so see if I see a pattern with it. I tried a charger with similar amperage to mines. Idk if my charger got damaged when my last motherboard was damaged.

[Naijin]

1 minute ago, Travis473 said:

it sometimes goes down to 1400/1500MHz. Currently running Fortnite at 2300 though so I'm checking so see if I see a pattern with it. I tried a charger with similar amperage to mines. Idk if my charger got damaged when my last motherboard was damaged.

Sounds like it is operating just fine. Just make sure you've selected the high performance power plan in the control panel instead of balanced.

[Travis473]

4 minutes ago, Naijin said:

How far is it slowing down?

actually it's still going as low as 1800MHz but the thing is I know these systems are supposed to run at max CPU speeds once you're gaming. They only slow down if they are throttling and this one does not throttle at all the CPU is sitting at 71 degress atm which is far from the 105 max tolerance

[Travis473]

Just now, Naijin said:

Sounds like it is operating just fine. Just make sure you've selected the high performance power plan in the control panel instead of balanced.

my last system was always running at max speed. Also if I increase my resolution it runs slower which it should ramp up in performance idk what is going on tbh.

[Travis473]

2 minutes ago, Naijin said:

Sounds like it is operating just fine. Just make sure you've selected the high performance power plan in the control panel instead of balanced.

I tried that and it doesn't work lol

[Naijin]

1 minute ago, Travis473 said:

actually it's still going as low as 1800MHz but the thing is I know these systems are supposed to run at max CPU speeds once you're gaming. They only slow down if they are throttling and this one does not throttle at all the CPU is sitting at 71 degress atm which is far from the 105 max tolerance

Well, the i5 7200U isn't really a "gaming" cpu, it's a low power cpu intended for light office tasks and battery efficiency. It could be that the 7200U is configured with the 15W standard TDP and the 6200U was configured with TDP up to 25W, since that base clock is 2.4 GHz at 15W. Unfortunately for 99% of laptops, there is no way to change that TDP to get extra performance out of it.

[Travis473]

1 minute ago, Naijin said:

Well, the i5 7200U isn't really a "gaming" cpu, it's a low power cpu intended for light office tasks and battery efficiency. It could be that the 7200U is configured with the 15W standard TDP and the 6200U was configured with TDP up to 25W, since that base clock is 2.4 GHz at 15W. Unfortunately for 99% of laptops, there is no way to change that TDP to get extra performance out of it.

I think I just saw something about it. if I unplug it from the power it goes straight to 2511MHz which is base. I think it has something to do with the power

[Travis473]

16 minutes ago, Naijin said:

Well, the i5 7200U isn't really a "gaming" cpu, it's a low power cpu intended for light office tasks and battery efficiency. It could be that the 7200U is configured with the 15W standard TDP and the 6200U was configured with TDP up to 25W, since that base clock is 2.4 GHz at 15W. Unfortunately for 99% of laptops, there is no way to change that TDP to get extra performance out of it.

I found a solution bro thank you so much for trying to help though