I have a amd sapphire r9 390x and it won't work.

[Rivano101]

So I have a amd r9 390x and it won't work idk if it's the power supply or the thing it self my rig has a r7 2700x 16 gb ram and the power supply is a cooler master mwe 650 white 240V. The graphics card model is a sapphire nitro r9 390x 8g gddr5 pci e dvi-d/hdmi/triple do oc w/no (uefi)

 

Plz somebody help me on this moment I have a gtx 1050 ti 4 gb low profile 2 fans

 

And I really want the card to work. 

 

 

 

 

Edit.

If I turn the system on then the gpu won't do anything I even tried it without cooler and the die doesn't get hot also I plugged a speaker in my motherboard and it gave 4 beeps that means it says it has no video uput I tried cleaning the gpu and still won't work I tried reinstalling windows also won't work also I tried to have both the 1050 ti and the r9 390x in the machine and install drivers that ways it posted and whas in windows tried to install driver and it won't work

[AndreiArgeanu]

Make sure the power cables are plugged in properly and that the graphics card is seated properly in the PCIE slot. Do the fans spin when you start the system?

Though it might just be that your GPU is broken.

[SlowMixit]

What kind of issue it is? No POST? No drivers installing? We need more information.

But if GTX 1050 Ti works fine then it could be the GPU it self.

 

Also check the power cables, most Radeons wont boot without PCIE power cables.

 

If the machine wont POST with the GPU (boot to bios etc..) then it is highly likely the R9 390X is broken, you could send it to someone for repair if it does not have warranty, if you are in Finland i can do it too.

[Rivano101]

7 minutes ago, AndreiArgeanu said:

Make sure the power cables are plugged in properly and that the graphics card is seated properly in the PCIE slot. Do the fans spin when you start the system?

Though it might just be that your GPU is broken.

I edited some info in the post

[Rivano101]

6 minutes ago, SlowMixit said:

What kind of issue it is? No POST? No drivers installing? We need more information.

But if GTX 1050 Ti works fine then it could be the GPU it self.

 

Also check the power cables, most Radeons wont boot without PCIE power cables.

 

If the machine wont POST with the GPU (boot to bios etc..) then it is highly likely the R9 390X is broken, you could send it to someone for repair if it does not have warranty, if you are in Finland i can do it too.

I have edited some more info in the post

[SlowMixit]

Just now, Rivano101 said:

I edited some info in the post

The GPU is broken if power cables are attached properly to bowth PSU and GPU, check the cables in PSU end too if its modular one.

[AndreiArgeanu]

Just now, Rivano101 said:

I edited some info in the post

So if you plugged the power connectors correctly and it doesn't work, chances are it's dead. It's not exactly extremely uncommon.

[Rivano101]

5 minutes ago, SlowMixit said:

The GPU is broken if power cables are attached properly to bowth PSU and GPU, check the cables in PSU end too if its modular one.

I have checked my psu cable and I fits. So my gpu is broken how do I fix it?

[SlowMixit]

12 minutes ago, Rivano101 said:

I have checked my psu cable and I fits. So my gpu is broken how do I fix it?

Do you have digital multimeter? If you do you should as last thing to check if power cables are working with voltage measurement.

If digital multimeter says voltage is around 12volts then the cable is working and GPU is dead.

Only thing you can do in case of broken GPU is either send it to someone for repair or have it as fancy paper weight, repairing gpus involves alot of pcb component level diagnostics and not everyone know how to do it and its not guaranteed to be able to be fixed.

 

Measure between middle pins on 6+2 connector, like in image below.
Remember to put the multimeter to DC voltage measurement mode.