Directx Problem

[SladeDJWilson]

A friend of mine is getting this error.

What to do ?

[Parideboy]

Seems pretty straight forward.

"Direct3D could not allocate sufficient memory to complete the call"

[Master Disaster]

He needs to buy a better GPU, the 940MX was never a gaming GPU to begin with and it simply doesn't have enough RAM to run anything even remotely modern, even at low settings.

[SkilledRebuilds]

Once GPUVideoRAM is full it tasks SYSRAM (Not always the amount you have, but less) VirtualRam
It's all Full.

[SladeDJWilson]

17 hours ago, Master Disaster said:

He needs to buy a better GPU, the 940MX was never a gaming GPU to begin with and it simply doesn't have enough RAM to run anything even remotely modern, even at low settings.

It's a Laptop 

Is there something else we can do ?

 

 

17 hours ago, Parideboy said:

Seems pretty straight forward.

"Direct3D could not allocate sufficient memory to complete the call"

I can see that 

What to do ?

 

17 hours ago, SkilledRebuilds said:

Once GPUVideoRAM is full it tasks SYSRAM (Not always the amount you have, but less) VirtualRam
It's all Full.

So will increasing VRAM do any good ?

[mahyar]

what game is it?

[SladeDJWilson]

4 minutes ago, mahyar said:

what game is it?

FIFA 20

 

[mahyar]

you should be able to play it if you lower resolution 

[SladeDJWilson]

13 minutes ago, mahyar said:

you should be able to play it if you lower resolution 

It's set in low

[mahyar]

7 minutes ago, SladeDJWilson said:

It's set in low

that doesnt matter what resolution are you playing at

[RAS_3885]

1 hour ago, SladeDJWilson said:

I can see that 

What to do ?

Either upgrade the GPU, system RAM, or both. If those aren't possible with the laptop then your friend is likely out of luck.

 

GPU incredibly unlikely to be able to be upgraded. RAM is possible provided the slots are accessible and the modules aren't soldered.

[LogicalDrm]

-> Moved to Troubleshooting

[TehDwonz]

19 hours ago, SladeDJWilson said:

A friend of mine is getting this error.

What to do ?

Some more context might be useful.

 

What laptop is it? What version of Windows?

Has the game ever worked or has it always given this error?
At what point does the error occur? ie, does it happen while loading, or once you are in-game?

[TehDwonz]

19 hours ago, mahyar said:

that doesnt matter what resolution are you playing at

It might be possible to lower the texture resolutions if the game has some user-editable settings files (.ini, .cfg etc). Or it might be possible to force them lower with some GPU driver tweaks. Need more info though, and ideally someone that know about the game in question.