Odd Crashing in Overwatch

[CPT_BEEMO]

So my friend just built a new system:

 

R5 3600

B550 Aorus Elite

5700XT MSI Mech OC

RM650 Corsair PSU

16GB Corsair Vengeance RGB 3200C16 (xmp on)

 

The only game she has that puts an actual strain on the system is Overwatch. During a game, it will crash with the message, "Your rendering device has been lost! Overwatch is now closing"

 

Here is what I have done:

 

Replace drivers (using DDU) from the most recent optional, to the most recent WQHL, and the previous WQHL and some optional drivers within those timelines

 

Turned off any additional performance bloatware in Radeon settings such as anti lag, freesync, supersampling, etc etc.

 

Kind of at a loss here. If you need more info, feel free to let me know

[FavoringWinter]

What are the temps like? I know that the mech oc has bad temps. Check those first, then try with another gpu if you have one

[CPT_BEEMO]

66 full pinned.

[Airdragonz]

Try underclocking the gpu a bit. I used to get that error whenever I overclocked an nvidia gpu too high.

[CPT_BEEMO]

Throwing a very slight underclock on the card. If yall have any other suggestions please feel free to drop a line

[CPT_BEEMO]

Update*** system did not like the underclock. 

 

BSOD stop code: VIDEO_TDR_FAILURE amdkmdag.sys