Brand new hard drive dead, just like the last...

[PokeyUp]

So I recently got a new PSU for my computer in preparation for a 3080, and when I booted it up for the first time I found that my hard drive (just for old backup of files, 4TB WD Blue) was "dead", not showing up, not spinning, nothing. This had happened to my other of the pair of WD Blues about a year ago. Thinking it was dead, I ordered a new Seagate, which arrived today. Plugged it in, power, SATA, blah blah I've done this plenty of times before, easy , right? So I go to boot it up, the computer clicks when I hit the button, fans get a little torque, and it doesn't boot, all in about 1/8 of a second. So I try again, this time it boots fine, I get into windows to see that my SSD (not boot drive) is gone, along with not seeing the new drive. Same story in the BIOS as well, nothing. Now if I pull the power to new hard drive, the SSDs come back, so they're fine, and out of the system for now to keep them safe from whatever seems to be killing hard drives or what it could be. Hard drive is not spinning (not getting power?), tried different WORKING SATA cables, power cables, nothing. What gives? Let me know if more information can be given, thanks in advance!

[Red_Fox_1293]

what kind of power supply it is? also check mobo sata cables and sata contacts. (on back of motherboard) just a few other ideas: some sort of malware can destroy ssds or partially corrupt bios. you said however that the new wd blue is dead, so check the bios. does cmos reset or (if you have it) a second bios work?

[emosun]

motherbopard could be bad in some form , my only sheer guess would be the board is grounding to the case and sending weird voltage to places it shouldn't , but it's just a guess.

a free diagnostic you could do to check is just assemble the machine outside it's case and see if it still happens

[PokeyUp]

2 minutes ago, emosun said:

motherbopard could be bad in some form , my only sheer guess would be the board is grounding to the case and sending weird voltage to places it shouldn't , but it's just a guess.

a free diagnostic you could do to check is just assemble the machine outside it's case and see if it still happens

Would this work now if the drive is "dead" or would it still be worth a shot outside of the case? I also have my sisters computer I could try the disk on if I need to.

[emosun]

1 minute ago, PokeyUp said:

Would this work now if the drive is "dead" or would it still be worth a shot outside of the case? I also have my sisters computer I could try the disk on if I need to.

If you have limited pcs/parts ect..... then just run the disagnostics with your own machine.

Basically.... leave the other computer alone if it's working.

[PokeyUp]

5 minutes ago, Red_Fox_1293 said:

what kind of power supply it is? also check mobo sata cables and sata contacts. (on back of motherboard) just a few other ideas: some sort of malware can destroy ssds or partially corrupt bios. you said however that the new wd blue is dead, so check the bios. does cmos reset or (if you have it) a second bios work?

Its an EVGA 850W. All the SATAs are in fine, because they were working with the SSDs just a minute ago. I know I didn't have any malware or anything of the sort, this seems to be a hardware issue.

[Red_Fox_1293]

but u said the ssd was dead... ? check with a cmos reset and check other bios if you have one. check the back of the motherboard too for anything that seems weird

[PokeyUp]

1 minute ago, Red_Fox_1293 said:

but u said the ssd was dead... ? check with a cmos reset and check other bios if you have one. check the back of the motherboard too for anything that seems weird

No, the SSDs arent showing up when the hard drive is plugged in, but when I take the hard drive back out, they pop right back up. But I will do a CMOS reset if I have to.

[Red_Fox_1293]

are the ssd m.2 or sata m.2 (m+b key)? sometimes the m.2 slots interfere with the sata ports, so that might be what happening

[emosun]

1 minute ago, PokeyUp said:

No, the SSDs arent showing up when the hard drive is plugged in

oh , that right there can be due to the board sharing sata ports with the ssd's meaning you can only have one or the other plugged in , so try a different sata port on the board

[AbydosOne]

20 minutes ago, PokeyUp said:

So I recently got a new PSU

What was your old PSU? If both were modular, did you reuse old cables or install all the new ones?

[PokeyUp]

Just now, emosun said:

oh , that right there can be due to the board sharing sata ports with the ssd's meaning you can only have one or the other plugged in , so try a different sata port on the board

That was my first thought as well, but the old hard drive worked just fine in the same config, only change was the PSU and now everythings gone to shit lmao

 

[PokeyUp]

1 minute ago, AbydosOne said:

What was your old PSU? If both were modular, did you reuse old cables or install all the new ones?

Old PSU was a Corsair CX650, which is semi modular, the new one is full. I reused the power cable for the SSD, and I used the old cable for the old hard drive, but I have only used the included SATA power cable for this new, also not working, one.

[emosun]

is the board a sata 3 or 2 board?

[PokeyUp]

4 minutes ago, emosun said:

is the board a sata 3 or 2 board?

Sata 3, its an ASUS Prime z390-A

[AbydosOne]

6 minutes ago, PokeyUp said:

I reused the power cable for the SSD

DON'T DO THAT. You need to be very careful when reusing modular cables between brands because the PSU-side pinouts are not standardized!

(I can't find the JaysTwoCents one, but this covers the same stuff)

 

It's possible the mismatch could cascade out into anything on that PSU rail and kill it all...

[emosun]

alright well pop the board out of the case and see if it still does it

[emosun]

Just now, AbydosOne said:

DON'T DO THAT. You need to be very careful when reusing modular cables between brands because the PSU side pinouts are not standardized!

oh.... yeah that'll do it lol , didnt even think someone would consider trying that lol

[PokeyUp]

8 minutes ago, emosun said:

oh.... yeah that'll do it lol , didnt even think someone would consider trying that lol

Yikes, did not know that. That's why I bought a modular PSU lmao so I didnt have to re-run cables. So when I get my new GPU how do I know my existing cablemod PCI cables work with the new PSU (different topic I know)

[AbydosOne]

6 minutes ago, PokeyUp said:

how do I know my existing cablemod PCI cables work with the new PSU

Quick answer: assume they don't and buy new ones.

 

Slow answer: trace every pin of the new and old cables and make sure they end up in the same place.