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One gpu fan not spinning

I purchased a new pc recently.

After building it i noticed one fan was never spinning.

The guy at the store told me to run furmark for one hour and if it doesn't spin bring the card back. After installing my old gtx 660 as a temp replacement i gave them the card and today got a new one seald in the box.

It had the same fan not spinning....

On the gtx 660 both fans were spinning so can i eleminate the motherboard and psu as the problem?

Should i test something else?

User benchmark

https://www.userbenchmark.com/UserRun/31862495

DxDiag:

https://pastebin.com/NeABFZ2g

 

Edit: Solved!!! apparently when i closed my side panel it pushed a sata cable to the front and it blocked that fan... i saw it today after getting it to the store and the card worked!!

than when putting it back i suddenly noticed that and when i pushed the card up the fan started spinning.

Edited by Ronemisimus
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Sounds like a coincidence tbh, I literally cannot fathom a reason that 1 fan wouldnt spin outside of a dead fan. If its not a coincidence Ill sell my left foot.

Daily Driver (Lenovo Y700 Laptop)

Manjaro Linux  ||||  Intel Core i7-6700HQ  ||||  16GB DDR4-2666    ||||   GeForce GTX 960m  

250GB Samsung 970 Evo | 500GB Samung 840 Evo 

 

Windows Gaming PC

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Bedroom HTPC and Emulation Box

Manjaro Linux  ||||   Intel Xeon E3-1231v3  ||||   8GB DDR3-1333  |||  Radeon RX 460   |||  Asus B85M-G

120GB SSD

 

Living Room HTPC - Optiplex 790 SFF

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If u put that card under full load is there only one fan spinning ? or is it only in standby maybe its some fan stop stuff that only 1 fan runs in standby 

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1 hour ago, jaslion said:

What are the temps on the card and what card are we talking about?

That's why user benchmark is there. 

Anyway its an rtx 2070 super ex by galax

Its temps are kinda okay during games but it definitely throttles under sinthetic load down to base clock. It reaches 85 every time

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1 hour ago, xhackforeverxdx said:

If u put that card under full load is there only one fan spinning ? or is it only in standby maybe its some fan stop stuff that only 1 fan runs in standby 

As said in post i ran furmark for an hour reaching 85 and staying there while throttling to base clock and the fan didn't spin

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On 8/17/2020 at 5:13 PM, seapriestess said:

Sounds like a coincidence tbh, I literally cannot fathom a reason that 1 fan wouldnt spin outside of a dead fan. If its not a coincidence Ill sell my left foot.

guess you need to sell your left foot

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6 hours ago, Ronemisimus said:

guess you need to sell your left foot

Huh? As far as I can tell it was never proven to not be a coincidence.

Daily Driver (Lenovo Y700 Laptop)

Manjaro Linux  ||||  Intel Core i7-6700HQ  ||||  16GB DDR4-2666    ||||   GeForce GTX 960m  

250GB Samsung 970 Evo | 500GB Samung 840 Evo 

 

Windows Gaming PC

Windows 10 Pro  |||   Intel Core i7-10700k  |||   32GB DDR4-3600  |||   GeForce GTX 1660 SUPER  |||   MSI z490 A-Pro  |||   EVGA Supernova G2 650w 80+ Gold

120GB SSD | 1TB WD Blue 7200RPM

 

Bedroom HTPC and Emulation Box

Manjaro Linux  ||||   Intel Xeon E3-1231v3  ||||   8GB DDR3-1333  |||  Radeon RX 460   |||  Asus B85M-G

120GB SSD

 

Living Room HTPC - Optiplex 790 SFF

Manjaro Linux  |||  Intel Core i5-2400  |||  8GB DDR3-1333  |||  Radeon HD 5450

120GB SSD

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