Posted June 3, 2020 Hello all, I just finished building my new pc, however I encounter a really strange behaviour. I can boot after powering up my PSU (ON/OFF switch) without any problems. Everything's working fine, bench/stress tests and gaming are all good. But, when I try to boot after having shutdowned the computer (either by holding the power button or just using Windows to do so), or want to wake it up from sleep mode, the yellow DRAM led lights up, fans are spinning and the computer never boots/wakes up. In this state, the motherboard doesn't respond anymore (power button does nothing, same for reset button). Q-code displays a "00" and the led from the power button doesn't light up at all. However unplugging then plugging the power cable of the PSU or disabling/enabling the PSU switch makes it start as usual without any problems. Moreover, when everything's working fine, if I press the reset button or want to reboot in Windows, then there are no problems at all, and my computer boots. I need to add that I had an issue when removing the amd cooler (wraith prism) before receiving my 240mm aio. The cpu came out along with the cooler, bending a few pins. As I just tried to boot with the amd cooler, to check if there was no issues with CPU/MB, I didn't try to shutdown the computer and then restart it at the moment. The few bended pins were only slightly bended, so i put them back into place. The ram is not the problem, although the DRAM led lights up, as I tried with two ram kits (Trident Z neo 3600 CL16 and Crucial 2133 CL15). And I have the same behaviour with each kit. I still haven't tried to use another PSU, but I don't think it is the problem as this behaviour is consistent. Clear CMOS doesn't help either. Which, I think, brings us to CPU or MB... Apart from the GPU and HDD, all components are brand new. I am completely lost with this behaviour.. What are your thoughts ? Should I try to install the lastest BIOS ? Should I try to exchange MB and CPU ? My pc : Motherboard : ASUS ROG crosshair VIII Impact X570 - bios 1001 (not the latest one) CPU : Ryzen 7 3700x RAM : 32gb Trident Z neo 3600MHz CL16 GPU : 1080TI FE Storage : Sabrent 500gb NVME & Crucial MX500 M2 SATA 500go & 1To HDD WD PSU : Corsair SF750 (sfx) [I hope you can understand my english as I'm French, and not used to use hardware expressions] EDIT : Bios updated to the lastest (version 1302) Problem is still here.. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 3, 2020 I had this exact problem with a ROG X99 Rampage V. Turns out it was a bad BIOS chip, updating the BIOS, swapping out the 5960x for a 4 core XEON, changing the ram, nothing sorted it. Dealt with it for years before reading on a thread that this type of ROM(on the X99, not your board) used by Asus on this board is dodgy. Not saying it is the same for you however. Story time is over, I'd just RMA the board honestly if a BIOS update doesn't fix the problem. It's unlikely to be the chip in my experience. My Folding Stats - Join the fight against COVID-19 with FOLDING! - If someone has helped you out on the forum don't forget to give them a reaction to say thank you! The only true wisdom is in knowing you know nothing. - Socrates Please put as much effort into your question as you expect me to put into answering it. CPU Ryzen 9 5950X Motherboard Gigabyte Aorus GA-AX370-GAMING 5 RAM 32GB DDR4 3200 GPU Inno3D 4070 Ti Case Cooler Master - MasterCase H500P Storage Western Digital Black 250GB, Seagate BarraCuda 1TB x2 PSU EVGA Supernova 1000w Display(s) Lenovo L29w-30 29 Inch UltraWide Full HD, BenQ - XL2430(portrait), Dell P2311Hb(portrait) Cooling MasterLiquid Lite 240 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 3, 2020 Error code 00 means faulty cpu or broken cpu or bend pins And plug front panel connectors to boot to windows from the power button . But I think it's afaulty board or afaulty cpu Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 3, 2020 7 minutes ago, Suchitai said: [I hope you can understand my english as I'm French, and not used to use hardware expressions] I wish you had mentioned this at the beginning. Had to go back and read it with a French accent, now it all makes sense. BabyBlu (Primary): CPU: Intel Core i9 9900K @ up to 5.3GHz, 5.0GHz all-core, delidded Motherboard: Asus Maximus XI Hero RAM: G.Skill Trident Z RGB 4x8GB DDR4-3200 @ 4000MHz 16-18-18-34 GPU: MSI RTX 2080 Sea Hawk EK X, 2070MHz core, 8000MHz mem Case: Phanteks Evolv X Storage: XPG SX8200 Pro 2TB, 3x ADATASU800 1TB (RAID 0), Samsung 970 EVO Plus 500GB PSU: Corsair HX1000i Display: MSI MPG341CQR 34" 3440x1440 144Hz Freesync, Dell S2417DG 24" 2560x1440 165Hz Gsync Cooling: Custom water loop (CPU & GPU), Radiators: 1x140mm(Back), 1x280mm(Top), 1x420mm(Front) Keyboard: Corsair Strafe RGB (Cherry MX Brown) Mouse: MasterMouse MM710 Headset: Corsair Void Pro RGB OS: Windows 10 Pro Roxanne (Wife Build): CPU: Intel Core i7 4790K @ up to 5.0GHz, 4.8Ghz all-core, relidded w/ LM Motherboard: Asus Z97A RAM: G.Skill Sniper 4x8GB DDR3-2400 @ 10-12-12-24 GPU: EVGA GTX 1080 FTW2 w/ LM Case: Corsair Vengeance C70, w/ Custom Side-Panel Window Storage: Samsung 850 EVO 250GB, Samsung 860 EVO 1TB, Silicon Power A80 2TB NVME PSU: Corsair AX760 Display: Samsung C27JG56 27" 2560x1440 144Hz Freesync Cooling: Corsair H115i RGB Keyboard: GMMK TKL(Kailh Box White) Mouse: Glorious Model O- Headset: SteelSeries Arctis 7 OS: Windows 10 Pro BigBox (HTPC): CPU: Ryzen 5800X3D Motherboard: Gigabyte B550i Aorus Pro AX RAM: Corsair Vengeance LPX 2x8GB DDR4-3600 @ 3600MHz 14-14-14-28 GPU: MSI RTX 3080 Ventus 3X Plus OC, de-shrouded, LM TIM, replaced mem therm pads Case: Fractal Design Node 202 Storage: SP A80 1TB, WD Black SN770 2TB PSU: Corsair SF600 Gold w/ NF-A9x14 Display: Samsung QN90A 65" (QLED, 4K, 120Hz, HDR, VRR) Cooling: Thermalright AXP-100 Copper w/ NF-A12x15 Keyboard/Mouse: Rii i4 Controllers: 4X Xbox One & 2X N64 (with USB) Sound: Denon AVR S760H with 5.1.2 Atmos setup. OS: Windows 10 Pro Harmonic (NAS/Game/Plex/Other Server): CPU: Intel Core i7 6700 Motherboard: ASRock FATAL1TY H270M RAM: 64GB DDR4-2133 GPU: Intel HD Graphics 530 Case: Fractal Design Define 7 HDD: 3X Seagate Exos X16 14TB in RAID 5 SSD: Inland Premium 512GB NVME, Sabrent 1TB NVME Optical: BDXL WH14NS40 flashed to WH16NS60 PSU: Corsair CX450 Display: None Cooling: Noctua NH-U14S Keyboard/Mouse: None OS: Windows 10 Pro NAS: Synology DS216J 2x8TB WD Red NAS HDDs in RAID 1. 8TB usable space Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 3, 2020 1 minute ago, Not Wills said: The cpu work so how does that make sense Even if some pins are broken or the socked is broken won't make the device post maybe it's a grounding pin or memory channel or maybe the board is faulty Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 3, 2020 6 minutes ago, Sse.yassin said: Error code 00 means faulty cpu or broken cpu or bend pins Not true for ASUS boards, or at least OP's board. Check the user manual. Desktop: Intel Core i9-9900K | ASUS Strix Z390-F | G.Skill Trident Z Neo 2x16GB @ 3200MHz CL14 | EVGA GeForce RTX 2070 SUPER XC Ultra | Corsair RM650x | Fractal Design Define R6 Laptop: 2018 Apple MacBook Pro 13" -- i5-8259U | 8GB LPDDR3 | 512GB NVMe Peripherals: Leopold FC660C w/ Topre Silent 45g | Logitech MX Master 3 & Razer Basilisk X HyperSpeed | HIFIMAN HE400se & iFi ZEN DAC | Audio-Technica AT2020USB+ Display: Gigabyte G34WQC Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 3, 2020 Author 1 minute ago, HairlessMonkeyBoy said: I wish you had mentioned this at the beginning. Had to go back and read it with a French accent, now it all makes sense. I knew I should have added a "baguette" somewhere ! 4 minutes ago, Sse.yassin said: Error code 00 means faulty cpu or broken cpu or bend pins And plug front panel connectors to boot to windows from the power button Using front panel connectors doesn't change anything I'll check the cpu pins once again then.. 7 minutes ago, GOTSpectrum said: I'd just RMA the board honestly if a BIOS update doesn't fix the problem. It's unlikely to be the chip in my experience. That's what I'll have to do if bios update doesn't work Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 3, 2020 Author 4 minutes ago, Sse.yassin said: Even if some pins are broken or the socked is broken won't make the device post maybe it's a grounding pin or memory channel or maybe the board is faulty I still have dual channel, so luckily I didn't hurt any of these pins Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 4, 2020 Fj8 x Imran by memory lanes Pcie lanes North ridge connection Sata connection Ram Chanel's even if it working fine it won't be full speed The mean thing. I want to say that the error code 00 means cpu not plugged in But maybe there are pins not connected well Or afaulty board chipset Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted June 4, 2020 Author I solved my problem ! I noticed a huge loss of power on my GPU (massive fps drop and 0% power used by GPU on afterburner) while gaming, so I swapped my PSU with my brother's PSU. And suprise, everything works as expected !! Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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