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PC hangs on logo boot screen when M.2 slot is populated

Caspload
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Go to solution Solved by Caspload,

Update: I've decided to return the drive.

 

The M.2 enclosure came and it is completely unresponsive regardless of OS used. So I've given up and gone for a SATA Crucial MX500 instead which fits my needs and build.

 

Thank you for the help @rdkappa

Hello all,

 

Specs:

Motherboard: H170n-Wifi

CPU: Intel 6700k

RAM: Crucial CT16G4DFD8213 16 GB (2x8GB)

GPU: MSI RX5700 Mech OC

Problematic SSD: Used Samsung mz-vpv512

BIOS Version: f22e (latest AFAIK)

 

I've been in the process of upgrading my PC and the last step is to an NVME drive. I ordered this specific model as it is one of the only NVME drives compatible with this motherboard. The drive arrived today and I inserted the drive and booted into windows to check the drive health and speeds etc. I formatted the drive and it was recognised as an empty drive in Windows - all good. I shutdown the PC to prepare moving the boot drive to the new drive.

 

And now the PC won't boot. I get stuck at the 'logo picture' screen and nothing responds. I've tried leaving it 20+ mins and nothing happens regardless of input.

 

I removed the M.2. and the PC boots absolutely fine, but reconnecting results in the same hanging situation. I have tried booting to a live Linux boot drive but this causes one of two issues. Either the new drive isn't recognised or it hangs on the logo screen preventing me from booting into Linux or Windows.

 

I have also reset the BIOS fully. I've also gone through and slowly tweaked related settings such as Boot options etc and all result in the same hanging in the new drive is connected. I've disconnected all the SATA drives and tried with just the M.2 attached and that didn't work either.

 

I currently think the issue is either the new drive itself or the motherboard in some way like faulty M.2. slot or BIOS option issues.

 

But I am currently a bit stuck on the next steps to try and get this working. The last thing I am trying is ordering an External M.2. enclosure to try on another PC or boot device to see if I can get any OS to recognise the drive and hopefully reformat the drive or something.

 

But is there anything else I could be trying in the meantime?

 

Thank you in advance! Let me know if you need any more information or clarification.

 

 

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Hello,

 

This seams like a boot order or a UEFI/Legacy issue.

Read this and see if you have all they are saying on your board manual:

 

a19545fd0d.png

 

Then for my case, i had to install a Windows 10 1909 version on a 8GB pen drive (using Yumi) and try changing the boot order to boot from that pen drive.

Then you install Windows on the nvme.

One time this keeping to crash on the windows install procedure, i just updated my bios and all worked fine.

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I will try your suggestion in more depth, but so far I've gone through all the BIOS boot options and ensured it's set to UEFI. But the same still happens.

 

I can't get Windows or Linux to recognise the drive because I either get stuck at the BIOS logo screen or boot into an OS with the drive unplugged and therefore the drive isn't recognised as it wasn't connected at boot.

 

So I'm still a little stuck.

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Update: I've decided to return the drive.

 

The M.2 enclosure came and it is completely unresponsive regardless of OS used. So I've given up and gone for a SATA Crucial MX500 instead which fits my needs and build.

 

Thank you for the help @rdkappa

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