Serious GPU Issues - HELP PLEASE (RTX 2060 Super)

[AfonsoJR]

Hi all,

Some context first, I built my PC around 2013, with:

• Intel i7 4770k
• Asus Z87 Pro Motherboard 
• GTX 770
• 16GB of DDR3 RAM
• Corsair 650W Gold PSU

Recently, I wanted to upgrade my GPU and bought an AMD RX 5700 XT, which, was faulty and after that RMA I received another faulty RX 5700 XT, this was probably because the ASUS TUF version of it has serious cooling issues, even though I have never seen it go THAT high, but, in short, with this GPU my whole PC crashed...

 

Meanwhile, after being able to get my money back, I bought an NVIDIA RTX 2060 SUPER because I was sick of the AMD problems. And now I'm getting crashes in most games (which at least I can recover from by restarting the display driver - Ctrl + Windows + Shift + B). The games that have crashed so far have been: Wolfenstein 2, Metro Last Light Redux, Apex Legends and Valorant (even though this last one only crashed once and recovered rather quickly without a display driver restart).

 

What I have done to try and fix the problem:

1. DDU before installation of new card
2. DDU after installation of new card
3. Fixes found online about game-specific crashes
4. Fresh Install of Windows
5. Uninstall and reinstall of said games

I now have reached a point where I am not sure anymore if the problem is the GPU... HALP PLS

[WambleCropped]

have you checked temps? Is the card seated properly? Any crashes in other apps?

[AfonsoJR]

Just now, WambleCropped said:

have you checked temps? Is the card seated properly? Any crashes in other apps?

Temps are good, crashes have only happened in games so far, and I pretty sure it is well seated, but maybe I can try another slot?

[WambleCropped]

Just now, AfonsoJR said:

Temps are good, crashes have only happened in games so far, and I pretty sure it is well seated, but maybe I can try another slot?

maybe you could. But if it works the performance wont be as goo because it not in the first PCEI slot. Have you tried other graphical apps (Blender, F@H)?

[AfonsoJR]

I should add that I used the 3D Mark benchmark and it didn't crash

[AfonsoJR]

Just now, WambleCropped said:

maybe you could. But if it works the performance wont be as goo because it not in the first PCEI slot. Have you tried other graphical apps (Blender, F@H)?

I had F@H before the fresh install, but haven't installed it back, I'll try it first then!

[WambleCropped]

1 minute ago, AfonsoJR said:

I should add that I used the 3D Mark benchmark and it didn't crash

thats weird. Have you recieved any error codes, tried screwing with graphics settings?

[AfonsoJR]

On Wolfenstein it just freezes and stops responding, Metro normally crashes to the desktop (but sometimes has the same behaviour of Wolfenstein), Apex was the only one with a error code:

 

[Mister Woof]

if you've gone through three different GPUs from different manufacturers and models, maybe its not the GPUs

[AfonsoJR]

21 minutes ago, Mister Woof said:

if you've gone through three different GPUs from different manufacturers and models, maybe its not the GPUs

What can it be though?

[AfonsoJR]

@WambleCropped Just tried to check if the problem was with the DP cable, but I still crashed, going to try different slot now!

[DobertRownySr]

Have you;

Updated Windows?

DDU'd your system before installing the new GPU/drivers?

[AfonsoJR]

1 hour ago, AfonsoJR said:

What I have done to try and fix the problem:

1. DDU before installation of new card
2. DDU after installation of new card
3. Fixes found online about game-specific crashes
4. Fresh Install of Windows
5. Uninstall and reinstall of said games

 

@DobertRownySr

[DobertRownySr]

1 minute ago, AfonsoJR said:

 

@DobertRownySr

Ah, my bad, I didn't see 

[DobertRownySr]

2 minutes ago, AfonsoJR said:

 

@DobertRownySr

How old is your power supply?

[AfonsoJR]

Just now, DobertRownySr said:

How old is your power supply?

 

Bought it in 2013, like the rest of the build as I've stated in the Original Post

[DobertRownySr]

1 minute ago, AfonsoJR said:

 

Bought it in 2013, like the rest of the build as I've stated in the Original Post

This might sound strange, but have you tried using a different power PCI-E cable?

[AfonsoJR]

4 minutes ago, DobertRownySr said:

This might sound strange, but have you tried using a different power PCI-E cable?

Unfortunately, I have. I don't know what to do anymore...

[DobertRownySr]

Just now, AfonsoJR said:

Unfortunately, I have. I don't know what to do anymore...

Does your 770 still work fine?

[AfonsoJR]

2 minutes ago, DobertRownySr said:

Does your 770 still work fine?

I have sold it, but it was working fine!

 

I'm starting to lean towards (since I just bought the GPU) returning the GPU and with the GPU money, getting a new MOBO, CPU and RAM and just building a new PC while holding for the RTX 3000 series launch.

[DobertRownySr]

Just now, AfonsoJR said:

I have sold it, but it was working fine!

 

I'm starting to lean towards (since I just bought the GPU) returning the GPU and with the GPU money, getting a new MOBO, CPU and RAM and just building a new PC while holding for the RTX 3000 series launch.

Yeah, that seems like a good idea.

[Jordie]

Bit of a shot in the dark but my 5700xt had a similar issue. Turns out it was my old power supply. The way I got around it was making sure I didn't use the pci-e cables that had 2x 8 pins on them. I used 2 separate cables with a single 8 pin on each, maybe give that a try?

 

Just to note tho my psu did completely fail a few months after not having any issues (caps blew RIP ax860) so maybe see if you can borrow 1 or even get 1 off Amazon cheap and send it back if its still the same. Amazon's returns are really simple.