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black screen with blinking underscore

snookie

so ive just built my first computer and it turns on and all fans run, but when it boots i just get a black screen and a blinking dash. pressing crtl + alt + del does nothing neither does any of the F keys or any key on my keyboard infact.
if i try to boot it without the bootable usb i just get the message "Reboot and select proper boot device or insert boot media in selected boot device and press a key" but when i put the usb back in im back at the blinking dash.
unpluging the ssd didnt do anything and i cant flash the bios because i cant get into it. the usb has windows 10  64 bit and formatted in exFAT, nothing online has helped or worked.

my pc:

  • CPU
    AMD Ryzen 5 3600
  • Motherboard
    MSI B450 TOMAHAWK MAX
  • RAM
    G.Skill Ripjaws V 16 GB 3600mhz
  • GPU
    iGame RTX 2070 Super Advanced OC-V
  • Case
    Fractal Design Meshify C TG Case
  • Storage
    Crucial 500GB MX500 2.5" SATA SSD
    Adata 1TB XPG S40G RGB M.2 NVMe SSD
  • PSU
    Seasonic Focus Plus Platinum 550W
  • Cooling
    Deepcool Gamer Storm Castle V2 240 RGB AIO CPU
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2 minutes ago, LFreeman said:

Sounds like the install media might be bad.

well i am using bootcamp on mac to install windows onto the usb but i've also dragged the files right into the usb and they have the same result.

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Sounds like there is no OS installed. Have you installed Windows already on your SSD?
 

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12 minutes ago, AgentEddie99 said:

Sounds like there is no OS installed. Have you installed Windows already on your SSD?
 

no its a brand new ssd, thats the point of the usb right 

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What application did you use to make the install media?

lumpy chunks

 

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Just now, TheJooomes said:

What application did you use to make the install media?

bootcamp on mac ive also just dragged the media into the usb both didnt work

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Dragging the files will never work as it needs a boot loader installed. Try creating the media with a program called Balena Etcher, it's available for Mac, Linux, and Windows. If it still has the problem, where did you get the Windows ISO from? I've never used bootcamp to create media so I have no idea how that works.

lumpy chunks

 

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11 minutes ago, TheJooomes said:

Dragging the files will never work as it needs a boot loader installed. Try creating the media with a program called Balena Etcher, it's available for Mac, Linux, and Windows. If it still has the problem, where did you get the Windows ISO from? I've never used bootcamp to create media so I have no idea how that works.

i got it from https://www.microsoft.com/en-au/software-download/windows10ISO 

 

also this popped up

Untitled.png

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Yeah, I completely forgot Windows ISOs don't work with a lot of stuff, my bad. Last time I made a Windows boot media it wasn't UEFI/safe boot compatible, maybe try switching to legacy boot(sometimes called BIOS boot), those settings can found in the BIOS. The main benefit of UEFI boot, that I know of, is your boot drive can be bigger than 2TB and your manufacturer's logo will replace the Windows logo at boot, nothing essential to your build though.

lumpy chunks

 

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i cant get into bios though thats the problem

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Do you have another PC you can test the boot media in?

lumpy chunks

 

Expand to help Bunny reach world domination

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(='.'=) This is Bunny. Copy Bunny into your signature to
(")_(") help him on his way to world domination.

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6 hours ago, TheJooomes said:

Do you have another PC you can test the boot media in?

nope

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Try making an Ubuntu media, not to install, just to see if the PC boots from it. I know etcher will work for Linux ISOs.

lumpy chunks

 

Expand to help Bunny reach world domination

(\__/)
(='.'=) This is Bunny. Copy Bunny into your signature to
(")_(") help him on his way to world domination.

 -Rakshit Jain

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  • 8 months later...

What was your solution to this? Because I’m having the same issue in almost an identical circumstance. 

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On 4/8/2020 at 5:22 AM, snookie said:

 i just get the message "Reboot and select proper boot device or insert boot media in selected boot device and press a key" 

this means the boot order is not right or the primary drive is not plugged into the right sata port. usually you go into the bios and select "uefi boot manager" as the primary drive to boot first. if you cant get into the bios find out which of the sata ports on your motherboard is port 0 or 1 whichever is first and plug your primary drive into that sata port. if you cant find any numbers on the motherboard just plug your primary drive into different sata ports untill it gets the right one.

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