Fed up with amd

[Earnist_]

I have finally made the decision to purchase a 2070 and try to sell off my 5700xt, the card hasn't work right since I got it in October and I plugged my 580 in just to eliminate some variables and all problems went away. I was on latest drivers and amd had nothing to say when I contacted them.  For me atleast, Navi is a big flop

[TetraSky]

So.. what were your issues exactly?

[Earnist_]

4 minutes ago, TetraSky said:

So.. what were your issues exactly?

Horrible stutters in game, black screens and game crashes galore 

[piratemonkey]

1 minute ago, Earnist_ said:

Horrible stutters in game, black screens and game crashes galore 

amd drivers arent the best, but thats an edge case differently. if you did everything correctly it shouldve been fine. i know reference 5700xt has thermal issues with the cooler but it wouldve have caused that

[Earnist_]

I have gigabyte 5700xt gaming oc, and removed all old drivers when I installed the new card, after I encountered these terrible problems, I put my 580 back in and even was just fine again 

[jaslion]

2 minutes ago, Earnist_ said:

I have gigabyte 5700xt gaming oc, and removed all old drivers when I installed the new card, after I encountered these terrible problems, I put my 580 back in and even was just fine again 

This is why we recommend you use DDU to uninstall display drivers as leftovers by a normal uninstall can easily remain. Might be why the 580 is just hanging out being fine acting like nothing has changed.

[jones177]

Things seem to work well or they don't.

 

I have had that issue in the past with Nvidia GPUs and it always ends up being the motherboard. 

I have had issues between same make and model boards with only the revision numbers being different

 

Like you, I would put another card in and the computer would be fine.

That is why I never sell my old cards. 

 

Fortunately for me there are usually four gaming PCs in the house and the card will work in one of them.

 

If you only have one gaming PC, getting a very different card is the right move.

 

[IcarusLSC]

I had the same issues with the NVidia 970's when they came out. Was a nightmare for 4-5 months till they finally figured it was the drivers after replacing the cards almost 10x! Not always a lot you can do but wait if you can' sort it in settings etc

[pstarlord]

Like I said in your other post about this same topic, it sounds like you have a faulty GPU, why haven't you tried to get it replaced?  

 

As you can see from the number of other people who have had no issues with the 5700xt, the issues are solved when it comes to drivers, bios etc.  If you've tried everything the people here have suggested to you, then you should reach out to whomever sold you the card and get it replaced because this very clearly sounds like a warranty issue.

 

Even if you don't keep the card, because you obviously haven't had the best experience, you should get it replaced anyway because if you don't then you'll be knowingly selling someone a faulty card and warranties aren't typically transferable.  

 

 

[Earnist_]

On 4/7/2020 at 6:39 AM, pstarlord said:

Like I said in your other post about this same topic, it sounds like you have a faulty GPU, why haven't you tried to get it replaced?  

 

As you can see from the number of other people who have had no issues with the 5700xt, the issues are solved when it comes to drivers, bios etc.  If you've tried everything the people here have suggested to you, then you should reach out to whomever sold you the card and get it replaced because this very clearly sounds like a warranty issue.

 

Even if you don't keep the card, because you obviously haven't had the best experience, you should get it replaced anyway because if you don't then you'll be knowingly selling someone a faulty card and warranties aren't typically transferable.  

 

 

i contacted amd support and they said its something they are looking into because many other users have reported similar issues

[Earnist_]

On 4/6/2020 at 8:37 PM, NZgamer said:

DDUed your old drivers and installed the new ones?

yes

[pstarlord]

1 minute ago, Earnist_ said:

i contacted amd support and they said its something they are looking into because many other users have reported similar issues

Have you contacted the store or retailer you purchased the card from? 

[Earnist_]

1 minute ago, pstarlord said:

Have you contacted the store or retailer you purchased the card from? 

that wouldnt do me much good as i live in florida and i purchased it in a georgia micro center

[Gohardgrandpa]

That sucks, I've had my pulse for a little over a month now and I haven't had a single issue with it. Price to performance the 5700xt is a great card, sucks that your having issues.Did you try to rma the card? Maybe you got a bad one

[Earnist_]

Just now, Gohardgrandpa said:

That sucks, I've had my pulse for a little over a month now and I haven't had a single issue with it. Price to performance the 5700xt is a great card, sucks that your having issues.Did you try to rma the card? Maybe you got a bad one

been on hold with micro center for an hour , so who knows what ill get when the decide to pick up the phone

[Earnist_]

4 minutes ago, valdyrgramr said:

Well, you also have to remember there's a pandemic at the moment.   Considering they're not really an essential business they might be closed.

when i first called the machine said they are still open during these times, but maybe only 1 or 2 people manning the phones

[Gohardgrandpa]

Did you buy the extended warranty on the card thru microcenter? I don't know what the standard return policy is there, I dont have a local one in florida

[Mike Tyson]

On 4/6/2020 at 5:25 PM, Earnist_ said:

I have finally made the decision to purchase a 2070 and try to sell off my 5700xt, the card hasn't work right since I got it in October and I plugged my 580 in just to eliminate some variables and all problems went away. I was on latest drivers and amd had nothing to say when I contacted them.  For me atleast, Navi is a big flop

This is not shocking AMD / ATI always had driver issues dating back to last decade.  Quality cards but updating driver can be a cardinal sin and your PC goes flop on it's face.  I feel for you.  Also when you get your 2070 make sure to DDU AMD then remove the card and put in new card and install nVidia drivers and you should be good to go.

[Mike Tyson]

On a up note, their driver control panel is sexy, nVidia has been the same for eons...