product key Product key error Windows 10

[UDONTO]

Hi, it's me UDONTO again.

 

My friend and I having some problems with Windows 10's product registration.

 

My friend got a new build somewhat 3 months ago.

Windows 10 got properly installed. With successful product key registration.

 

But for some reason Windows forgot that already registered the key.

 

Know my friend gets this message to register the product key although we already did it.

 

After way to many attempts windows still seems to not understand the key.

If that makes any sense.

 

My friend already tried it with a new product key, also no luck there.

 

Even a reinstall doesn't work.

 

We both don't know what to do anymore.

 

Please help.

 

Thanks in advance.

[UDONTO]

Please help!

 

My friend is going nuts again!!

 

[NinJake]

If it's a legit key you shouldn't have any issues. You've tried multiple keys? Are you buying these or what? If you bought a key and it doesn't work just call support.

[Kilrah]

Where did you get the key in the first place?

[UDONTO]

6 minutes ago, NinJake said:

If it's a legit key you shouldn't have any issues. You've tried multiple keys? Are you buying these or what? If you bought a key and it doesn't work just call support.

He legitimate bought it in a store for round about 150 euros. After many attempts he went to that store and got the product key replaced with a new one. In the hope that would fix the problem.

No luck there.

[aisle9]

20 minutes ago, UDONTO said:

snip

Funny...activation patchers last 3-6 months before Windows figures it out.

 

Call Microsoft for support.

[UDONTO]

1 minute ago, Kilrah said:

Where did you get the key in the first place?

Conrad Elektro Fachmarkt If it says something to you.

 

(We live in Germany)

[Kilrah]

Yup, call MS support then. If he has a valid proof of purchase they'll fix it... as long as he didn't try messing stuff like activating it on another machine.

 

Did he change hardware?

[UDONTO]

1 minute ago, aisle9 said:

activation patchers last 3-6 months before Windows figures it out.

What?

 

1 minute ago, aisle9 said:

Call Microsoft for support.

We tried that as well. No one answers the call over there.

[aisle9]

20 minutes ago, UDONTO said:

What?

 

We tried that as well. No one answers the call over there.

https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

 

Germany
(Deutschland)    +49    (0)180 6 67 22 55

 

Are you sure you're using the right number? Microsoft is a reasonably sized company. I'm pretty sure they can afford someone to answer the phone number listed on their site for tech support.

[UDONTO]

Hello?

 

Is somebody still there?

[UDONTO]

5 minutes ago, aisle9 said:

https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

 

Germany
(Deutschland)    +49    (0)180 6 67 22 55

 

Are you sure you're using the right number? Microsoft is a reasonably sized company. I'm pretty sure they can afford someone to answer the phone number listed on their site for tech support.

So I gave him the number (once again), we will try this again the next day. But I don't think that that will change anything.

[WkdPaul]

5 minutes ago, UDONTO said:

Hello?

 

Is somebody still there?

You can only bump a thread once per 24h.

 

Any other bumps from now on will be deleted, I also advise you to be more patient, there's no need to reply every 5 minutes.

[UDONTO]

Just now, wkdpaul said:

You can only bump a thread once per 24h.

 

Any other bumps from now on will be deleted, I also advise you to be more patient, there's no need to reply every 5 minutes.

Okay. Thank you very much for the info. I didn't know that. I will tell him know. Sorry I was a bit to hectic with the last post.

[aisle9]

2 minutes ago, UDONTO said:

So I gave him the number (once again), we will try this again the next day. But I don't think that that will change anything.

If you're not being entirely forthright with us, or your friend's not being entirely forthright with you, and some form of piracy or cracking is going on here, then no, no number of calls to Microsoft or attempts to use the activation troubleshooter will work. And if those things are involved, you should run ALL the virus scanners because the computer has herpes.

[UDONTO]

1 minute ago, aisle9 said:

If you're not being entirely forthright with us, or your friend's not being entirely forthright with you, and some form of piracy or cracking is going on here, then no, no number of calls to Microsoft or attempts to use the activation troubleshooter will work. And if those things are involved, you should run ALL the virus scanners because the computer has herpes.

Don't worry! The product key is legit!

I was there as he bought it!

[UDONTO]

Just now, UDONTO said:

Don't worry! The product key is legit!

I was there as he bought it!

It just don't want to work.

[WkdPaul]

2 minutes ago, aisle9 said:

If you're not being entirely forthright with us, or your friend's not being entirely forthright with you, and some form of piracy or cracking is going on here, then no, no number of calls to Microsoft or attempts to use the activation troubleshooter will work. And if those things are involved, you should run ALL the virus scanners because the computer has herpes.

I called a few times back in the Win7 era, it's an automated system and it's usually fixed in 15 minutes.

 

Never had to call MS for activation since Win10.

[UDONTO]

2 minutes ago, wkdpaul said:

I called a few times back in the Win7 era, it's an automated system and it's usually fixed in 15 minutes.

 

Never had to call MS for activation since Win10.

Okay.

[aisle9]

Just now, wkdpaul said:

I called a few times back in the Win7 era, it's an automated system and it's usually fixed in 15 minutes.

 

Never had to call MS for activation since Win10.

I've had it happen with a couple keys acquired from a certain site...let's call it "FleaBay". But those are sketchy, gray-market MSDN/corporate bulk keys, and sometimes activating them is a mild thorn in the rectum. It's never prevented me from doing so, but still. It's weird that a W10 key would just refuse to activate, and even weirder that Microsoft wouldn't answer the phone.

[UDONTO]

15 hours ago, aisle9 said:

I've had it happen with a couple keys acquired from a certain site...let's call it "FleaBay". But those are sketchy, gray-market MSDN/corporate bulk keys, and sometimes activating them is a mild thorn in the rectum. It's never prevented me from doing so, but still. It's weird that a W10 key would just refuse to activate, and even weirder that Microsoft wouldn't answer the phone.

And do you know what's even weirder. The product key worked before!

And just of this morning, Windows wasn't activated anymore.

 

14 hours ago, UDONTO said:

And do you know what's even weirder. The product key worked before!

And just of this morning, Windows wasn't activated anymore.

About the key, he bought it from a German electronics store called Conrad. It exists since decades! The store is legit!

 

14 hours ago, UDONTO said:

About the key, he bought it from a German electronics store called Conrad. It exists since decades! The store is legit!

It has multiple locations throughout Germany

 

Here!

 

Have a look: https://www.conrad.de/de/filialen/bonn.html?hk=SEM&WT.srch=1&s_kwcid=AL!222!3!108906098121!e!!g!!conrad %2Bbonn&ef_id=CjwKCAiAy9jyBRA6EiwAeclQhKuyQJMyGxcAs5NAYc4bBWbZKiGPcDfnUQxDy3aZUnftgtS3FIoJ8xoCZfEQAvD_BwE:G:s&gclid=CjwKCAiAy9jyBRA6EiwAeclQhKuyQJMyGxcAs5NAYc4bBWbZKiGPcDfnUQxDy3aZUnftgtS3FIoJ8xoCZfEQAvD_BwE

 

15 hours ago, wkdpaul said:

You can only bump a thread once per 24h.

 

Any other bumps from now on will be deleted, I also advise you to be more patient, there's no need to reply every 5 minutes.

As the post above suggest ↑ we will try again the next day.

 

Hope to see you guys then.