harddrive WD My Passport not detected in any computer

[hyperchaz]

Hey guys, so my WD My Passport is working just fine before. but after this afternoon, i plugged my WD to my friend's computer and then it is not detected. i thought it was normal but then i tried plug it in on my macbook and other PC, it wont being recognized. even disk management and disk utility doesn't detect my WD. the light is on. is there anything i can do? please help. srry for the bad english

[Trevor87]

Does the pc pick it up the drive in BIOS if so there is a chance that it might need to be formatted back in to a read bill format.  

[hyperchaz]

 

2 minutes ago, Trevor87 said:

Does the pc pick it up the drive in BIOS if so there is a chance that it might need to be formatted back in to a read bill format.  

how can i do that?

[Trevor87]

3 minutes ago, hyperchaz said:

 

how can i do that?

The one way would be through command prompt. I am not sure on how on a mac  

[DoctorNick]

what model is it?

[hyperchaz]

1 minute ago, Trevor87 said:

The one way would be through command prompt. I am not sure on how on a mac  

ooh okay thanks.. maybe i'll try that later 

Just now, DoctorNick said:

what model is it?

WD My Passport.. the one with the design of Google Pixel 2

[DoctorNick]

1 minute ago, hyperchaz said:

ooh okay thanks.. maybe i'll try that later 

WD My Passport.. the one with the design of Google Pixel 2

Link?

[hyperchaz]

 

2 minutes ago, DoctorNick said:

Link?

this one 

[DoctorNick]

1 minute ago, hyperchaz said:

 

this one 

Ok. I had one wd passport with the same interface (USB 3.0) and that micro USB 3.0. The funny thing is that the 3.0 part died and only the USB 2.0 works. You can try connecting with a standard micro usb 2.0 cable:

 

[hyperchaz]

3 minutes ago, DoctorNick said:

Ok. I had one wd passport with the same interface (USB 3.0) and that micro USB 3.0. The funny thing is that the 3.0 part died and only the USB 2.0 works. You can try connecting with a standard micro usb 2.0 cable:

 

i've tried it, it didn't work..

[Kisai]

24 minutes ago, hyperchaz said:

i've tried it, it didn't work..

Try a different port on the PC (try front and back ports.) I've seen PC's have the USB 3.0 no longer function while the USB 2.0 functions fine.

[manikyath]

hook it up with a different cable, and check if it shows up in disk management.

 

if it doesnt.. i hope you have a backup, because that's a death.

[limegorilla]

I would try and see if you can see it in Diskpart on Windows - I'm not familiar enough with Disk Utility on Mac to be sure.

Just open Run (Win + R) and type "diskpart"

Then type

list disk

if it shows your drive chances are you can save the data or at least reformat it. If not, it's dead. If you need the data I recommend looking for data recovery specialists in your area for more help.

[hyperchaz]

2 hours ago, manikyath said:

hook it up with a different cable, and check if it shows up in disk management.

 

if it doesnt.. i hope you have a backup, because that's a death.

i've tried this, and it didn't work... and this is my backup drive...

 

2 hours ago, limegorilla said:

I would try and see if you can see it in Diskpart on Windows - I'm not familiar enough with Disk Utility on Mac to be sure.

Just open Run (Win + R) and type "diskpart"

Then type

list disk

if it shows your drive chances are you can save the data or at least reformat it. If not, it's dead. If you need the data I recommend looking for data recovery specialists in your area for more help.

it doesn't show up..

[manikyath]

5 hours ago, hyperchaz said:

i've tried this, and it didn't work... and this is my backup drive...

the idea of a backup drive, is that everything on it is still in another location as well.

a backup is a copy.

 

if you're lucky, it's the enclosure that died, not the hard drive. and when it comes to figuring that out..

- figure out how to open up the enclosure

- take out the sata drive

- plug the sata drive directly into your system.

[hyperchaz]

7 hours ago, manikyath said:

the idea of a backup drive, is that everything on it is still in another location as well.

a backup is a copy.

 

if you're lucky, it's the enclosure that died, not the hard drive. and when it comes to figuring that out..

- figure out how to open up the enclosure

- take out the sata drive

- plug the sata drive directly into your system.

well, the light turns on and i feel the hard drive is spinning.

if i take out the sata drive, should i connect it with sata connector or with USB 3.0?