Corsair Harpoon RGB: switching DPI settings?

[nicolaidenmark]

Hi all,

 

I feel a bit stupid, however, I can't switch the DPI settings of my mouse. In the I-CUE software, I can see the different DPIs and also select a std. I can also see that, by deafult, the center button is supposed to switch DPI but this does not work. When I manually select the changes in I-CUE the colour of my RGB doesn't change either.

What am I doing wrong? Do I need to activate something or make some changes to the button layout in order for it to work?

 

I'm on Windows 10 with the newest updates installed and the firmware for the mouse and I-CUE itself is also updated.

 

Thanks,

[Inheritance]

You might need to reflash the FW on the device

[nicolaidenmark]

How do I do this?

[Hiya!]

1.get a mouse button testing software make sure the dpi button work

2.clean install cue software and the driver

3.try it on another computer

4.if else.fail then rma it

[nicolaidenmark]

A restart (not reinstall) of I-CUE was all that was needed. I'll get back to  you if I experience more problems.

Thanks,