Need some help with RAM overclocking

[mike551345]

So for xmas i built my second computer. I recently learned that ram doesnt start speed isnt what you buy it as and you have to overclock it to have it at a higher speed. I have 3200mhz trident z rgb ram paired with a ryzen 2700x on a asus crosshair xii hero (wifi) motherboard. Now when i went into the bios and overclocked the ram i set to 3200mhz and pc wouldn't start. so i lowered it to 3000mhz and booted with no issues. So i was wondering why i cant get it to 3200mhz. any information or advice is greatly appreciated.

 

[Jurrunio]

what does CPU-Z read in the memory tab?

[rcmaehl]

Make sure your BIOS is up to date, AMD has released SEVERAL AGESA updates for RAM compatibility and stability. Afterwards you may need to adjust your RAM timings and voltage to get it stable. Here's a nice Techquickie video on understanding RAM timings:
 

 

[mike551345]

took this capture 

 

[mike551345]

this is from task manager

 

[mike551345]

8 minutes ago, rcmaehl said:

Make sure your BIOS is up to date. Afterwards you may need to adjust your RAM timings and voltage to get it stable. Here's a nice Techquickie video on understanding RAM timings:
 

 

bios is up to date thats the first thing i did after putting it together. and i will look into this video see what i can do. i was worried about playing around with those setting casue i dont have the money to replace the ram if i mess up the ram. 

 

[rcmaehl]

Just now, mike551345 said:

bios is up to date thats the first thing i did after putting it together. and i will look into this video see what i can do. i was worried about playing around with those setting casue i dont have the money to replace the ram if i mess up the ram. 

 

Wrong timings won't mess up the RAM, but setting voltage higher than like 1.5V definitely will. 

[mike551345]

Just now, rcmaehl said:

Wrong timings won't mess up the RAM, but setting voltage higher than like 1.5V definitely will. 

ok i will look into that video and see what i can do.

 

[ch3w2oy]

What's the voltage set to for DRAM? When I used that motherboard I went up to 3600 on my Flare X Samsung b die. I think at 3200 I left it on auto but I adjusted it manually to go higher. 

[mike551345]

1 minute ago, ChewToy! said:

What's the voltage set to for DRAM? When I used that motherboard I went up to 3600 on my Flare X Samsung b die. I think at 3200 I left it on auto but I adjusted it manually to go higher. 

im not sure i wll have to check the bios and see what its at 

 

[ch3w2oy]

Just now, mike551345 said:

im not sure i wll have to check the bios and see what its at 

 

I think you can tell with HWInfo, you should download that anyway. Run it with 'sensors only' and scroll down to Memory. Im not on the computer so bare with me.

[nick name]

Are you using DOCP to set your RAM speed, voltage, and timings?  

 

And did you install the RAM into the correct slots?

[mike551345]

Ram sticks are in the right slots. I have attached my setting for the ram below. 

 

[nick name]

So when you change Memory Frequency to 3200 it fails to boot?

[mike551345]

1 hour ago, nick name said:

So when you change Memory Frequency to 3200 it fails to boot?

Yes it will get to the splash screen for the mother board and then it will error out and says the motherboard returned to base settings or somthing along those lines 

 

[nick name]

35 minutes ago, mike551345 said:

Yes it will get to the splash screen for the mother board and then it will error out and says the motherboard returned to base settings or somthing along those lines 

 

Go into External Digi+ and scroll to the bottom.  There you can set the DRAM Boot Voltage to something higher.  1.4V will get the job done and not hurt anything.  If that doesn't work then try a little more DRAM voltage.  Something like 1.36V or a touch more if needed.  

[mike551345]

6 hours ago, nick name said:

Go into External Digi+ and scroll to the bottom.  There you can set the DRAM Boot Voltage to something higher.  1.4V will get the job done and not hurt anything.  If that doesn't work then try a little more DRAM voltage.  Something like 1.36V or a touch more if needed.  

So I went to go change the setting you suggested but it doesnt allow me to change it.

[nick name]

DRAM VBoot Voltage is what we need.  You can't type a value into the field?

[mike551345]

no i can not. sorry for the late response hope i can still get some help i have to deal with family issues and havent been paying attention to this. 

[nick name]

2 hours ago, mike551345 said:

no i can not. sorry for the late response hope i can still get some help i have to deal with family issues and havent been paying attention to this. 

It's present so I can't imagine why you wouldn't be able to type into the field.  If you can't though see if once it's selected you can use the + key to increase the value to something like 1.45V.  It isn't the operating voltage so I wouldn't worry about setting it too high.