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I9 9900k only using 2 corse

Pule
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So just built this new pc and everything went well until i wantet to check the temp on the cpu and i saw that it was only using 2 cores. so i did som googleing and check my bios and all cpus are activated then i checked msconfig and i said only 4. did some updates to my drivers but still didnt fix it got any tips pls helps.

https://gyazo.com/2050eafe2c7191fe351d9f94f2d999a0

task maneger 

 

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What does CPU-z say? if you have done all the right steps in BIOS to active all cores and still nothing shows up you may have a DOA processor here and you'll have to contact your seller for a replacement or in case the return period already ended RMA directly with Intel.

Personal Desktop":

CPU: Intel Core i7 8700 @4.45ghz |~| Cooling: Cooler Master Hyper 212X |~| MOBO: Gigabyte Z370M D3H mATX|~| RAM: 16gb DDR4 3333mhzCL16 G.Skill Trident Z |~| GPU: nVidia Founders Edition GTX 1080 Ti |~| PSU: Corsair TX650M 80Plus Gold |~| Boot:  SSD WD Green M.2 2280 240GB |~| Storage: 1x3TB HDD 7200rpm Seagate Barracuda + SanDisk Ultra 3D 1TB |~| Case: Fractal Design Meshify C Mini |~| Display: Toshiba UL7A 4K/60hz |~| OS: Windows 10 Pro.

Luna, the temporary Desktop:

CPU: Intel Core i7 10700KF @ 5.0Ghz (5.1Ghz 4-core) |~| Cooling: bq! Dark Rock 4 Pro |~| MOBO: Gigabyte Z490 UD |~| RAM: 32G Kingston HyperX @ 2666Mhz CL13 |~| GPU: AMD Radeon RX 6800 (Reference) |~| PSU: Corsair HX1000 80+ Platinum |~| Windows Boot Drive: 2x 512GB (1TB total) Plextor SATA SSD (RAID0 volume) |~| Linux Boot Drive: 500GB Kingston A2000 |~| Storage: 4TB WD Black HDD |~| Case: Cooler Master Silencio S600 |~| Display 1 (leftmost): Eizo (unknown model) 1920x1080 IPS @ 60Hz|~| Display 2 (center): BenQ ZOWIE XL2540 1920x1080 TN @ 240Hz |~| Display 3 (rightmost): Wacom Cintiq Pro 24 3840x2160 IPS @ 60Hz 10-bit |~| OS: Windows 10 Pro (games / art) + Linux (distro: NixOS; programming and daily driver)
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Check CPU-Z, though Task Manager should be able to recognize everything totally fine. Check your UEFI to make sure there are no weird settings in place. Run some benches(like Cinebench above), to see what performance is like.

"It pays to keep an open mind, but not so open your brains fall out." - Carl Sagan.

"If you place a piece of bread somewhere on Earth, and another one on that point's antipodes, well you made yourself an Earth-sandwich." - Michael from Vsauce.

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cpu-z says 2 cors aswell so i will contact my seller thanks for the help 

 

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Cineebench only finds 2 cors aswell and only got a score of 400 :/ 

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