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Hibernation Problem since Windows 10 1809 October Update

Jimkirk363
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Since my PC decided to do the October update i have an issue which i cant seem to fix or find the cause.

 

Although my power options are set not to hibernate it seems my system does anyway and wont come out of hibernation, for example i fell asleep around about 9:30pm and woke around 1:15am and decided to use the internet and PC wouldn't come back on, i had to reset the PC via reset button and its the second time i've had to do this in 2 days.

 

I'm just wondering if anyone is having a similar issue and if so knows of a fix.

 

Thanks

MAIN PC (Beast) - Asus ROG Crosshair Hero VII WIFI  with BIOS 4703, AMD Ryzen R9 3900XT + Corsair H115i Pro RGB XT Cooling, 32GB G.Skill 3200Mhz 16,18,18,38 1.35v DDR4, Inno3d HerculeZ Design Nvidia GTX 1080 X2 8GB GDDR5,  1 x Samsung U28E590D & 1 x Samsung U32J59XUQ 3840 x 2160 4K, 1 x Samsung Evo 970 Evo Plus NVME PCI-E 1TB, 1 x Samsung Evo 850 250GB, 1 X Sandisk Ultra II SSD 240GB + 2 X 3TB Seagate Barracuda SATA III, 1 x LG BH16NS40 16x BR\DVDRW, ICYBOX IB3740-C31 & ICYBOX IB3640-03,  MZHOU 7 Ports PCIe USB 3.0 Card, 1 x XIAOLO 2.5G Intel I225V Ethernet Card, 2 x UGREEN Hard Drive Enclosure 3.5 inch External SATA Disk Caddy Reader USB 3.0 2.5 3.5 HDD SSD 16TB UASP Case Dock Station With 12V 2A Power Adapter For Windows with 6TB Seagate Barracuda SATA III, Corsair Obsidian 750D Wind Force Edition Case + 5 Corsair ML140 140mm Case Fans, EVGA 750 g3 750w Gold 80+ PSU, Logitech MX Vertical Mouse, Logitech MX Vertical & MX Ergo Trackball Mouse using same USB unifying device, Microsoft Ergonomic Keyboard, Windows 11 Pro x64 Retail, Synology ds215j NAS + 1x3TB WD Reds connected to a 6TB Seagate USB 3.0 Backup Plus Hub, Blue Yeti Microphone, Logitech C922 Pro HD,  Logitech C920 Pro HD, Bit Defender Total Security 2021.

 

Second PC (Cyclops) - MSI 990FXA Gaming, AMD FX 8370 4Ghz, Corsair 16GB Vengeance Red 9-9-9-24 1600Mhz, Arctic Cooling Freezer 13, Asus Strix 1050TI 4GB, 1 X Acer 27" Full HD Monitor, 1 X Sandisk Ultra II SSD 240GB, 1 x Samsung Evo 850 250GB, 2 X Seagate Barracuda 2TB, 1 X WD Black 2TB, 1 x ASUS 16x DVDRW, X-Case Eagle III Case, 3 X Corsair AF 120 Case Fans, EVGA 850 G2 80+ Gold + PSU, Logitech MX Master Mouse, Corsair K30 Keyboard, Logitech C920 Webcam, R0DE NT1-A Microphone, Scarlet 212 Audio Interface (Revision 2), Windows 10 Pro X64 Retail, Bit Defender Total Security 2021, 2TB Seagate Expansion USB Hard Drive.

 

Third PC (Old Trustie) - Acer Aspire M3400, OEM Mainboard, AMD FX Athlon II X3 425 2.7Ghz, 16GB Corsair Value 1600Mhz Ram, OEM CPU Cooler, AMD R7 260 2GB GPU, 1 X Acer 27" Full HD Monitor, 1 X Sandisk Ultra II SSD 240GB, 2TB Samsung SATA III, 1 X OEM 16X DVDRW, 1 X Acer OEM Case, 1 X Corsair AF120 Case Can, Corsair CX500 Bronze+ CPU, Logitech MX Master Mouse, Corsair K30 Keyboard, Windows 10 Home X64 OEM, Logitech C920 Webcam, Bit Defender Total Security 2021.

 

Printers Include - Canon MG5750, Canon, IP8750,  Canon Pixma Mega tank G5050 & 2 X Samsung Xpress C410W.

 

1 X Zexrow Xbox360 Wired Game Controller.

 

TP Link Archer AX6000 Cable Router Wifi6 with a Virgin Media Hub 4.0 in Modem only mode running 1GB Fibre internet.

 

Samsung Galaxy S21+ 256GB Mobile Phone.

 

Internet Speed.....

https://www.speedtest.net/result/9935039193

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Posted
4 hours ago, jimkirk363 said:

Since my PC decided to do the October update i have an issue which i cant seem to fix or find the cause.

It doesn't decide, you decided. :)

The official release date for mass distribution of the October Update was the 9th (before they pulled the update and delay the release)

 

Quote

Although my power options are set not to hibernate it seems my system does anyway and wont come out of hibernation, for example i fell asleep around about 9:30pm and woke around 1:15am and decided to use the internet and PC wouldn't come back on, i had to reset the PC via reset button and its the second time i've had to do this in 2 days.

Assuming that hibernation is really turned off properly, then it sounds like your PC is not waking up from sleep after extended time. This is usually a driver issue. It can be anything from a USB device, to any other hardware you have plugged in the system. Make sure that you have the latest BIOS/UEFI as well, and chipset drivers.

First let's make sure that hibernation is not enabled.

Start > Settings > System > Power & Sleep > Additional Power settings > Change plan settings (on the power plan that is selected) > Change advanced power settings
In there, go to: Sleep > Hibernate after: and set it to Never. (for laptops, you have "Allow hybrid sleep" turn that off as well for both battery and plugged in state). Then open the command prompt as administrator, and type in (and hit Enter): 

powercfg -h off

This is will disable hibernation support for the system.

Restart the system after.

 

Back to the sleep issue:

  • You can easily test the GPU by remove the graphics card, and try using the Intel integrated graphics chip (if you have one), or another graphics card (install its drivers, of course).
  • If you have idetified the USB device 'causing the issue, then you can disable it from sleeping specifically under Device Manager. Just find your USB device, and access the properties panel. From there you can go in the power management tab, and disable it from going to sleep. Don't rule out keyboard and mouse.
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